00197712-01_IM_SUPPORT_MEDIA_2.0_EN.pdf

Support Media 2.0 Installation Manual 12/2014 Edition

Support Media 2.0

Installation Manual

12/2014 Edition

All names identified by ® are registered trademarks of the ASM Assembly Systems GmbH & Co. KG.

The remaining trademarks in this publication may be trademarks whose use by third parties for their own

purposes could violate the rights of the owner.

We have reviewed the contents of this publication to ensure consistency with the hardware and software

described. Since variance cannot be precluded entirely, we cannot guarantee full consistency. However, the

information given in this publication is reviewed regularly and any necessary corrections are included in

subsequent editions.

ASM Assembly Systems GmbH & Co. KG Item-no.: 00197712-01

Rupert-Mayer-Strasse 44

81379 München

Germany

www.siplace.com

Support Media 2.0 12/2014 Edition

Contents

1 Purpose 5

2 System Requirements 6

2.1 Supported Operating Systems and Database Variants ...................................... 6

2.1.1 Server/Database Computer System .................................................................. 6

2.1.2 Client Computer System .................................................................................... 8

2.2 Products of Release 70 (R70) ........................................................................... 9

3 Compatibility 10

4 Functionality 11

4.1 Changes .......................................................................................................... 11

4.2 Updates ........................................................................................................... 11

4.3 Content of DVD1 ............................................................................................. 11

4.4 Download of required, but not distributed software .......................................... 14

4.4.1 Download options of Prerequisite Analyzer ..................................................... 14

4.4.2 Download Online option .................................................................................. 15

4.4.3 Download Offline option .................................................................................. 16

4.4.4 Download and install manually option .............................................................. 21

4.4.5 Downloading for multiple configurations .......................................................... 22

4.5 Support of Firewall .......................................................................................... 25

4.6 Critical Usage Notes ........................................................................................ 25

4.7 Known Issues .................................................................................................. 26

4.8 Frequently Asked Questions (FAQ) ................................................................. 27

5 Appendix 31

5.1 Firewall Rules .................................................................................................. 31

5.1.1 SIPLACE Support Media ................................................................................. 31

5.1.2 SIPLACE Pro Server ....................................................................................... 34

5.1.3 Desk Info Service (DeskInfo.exe) .................................................................... 34

5.1.4 VtsAdapter (VtsAdapter.exe) ........................................................................... 35

5.1.5 SIPLACE Pro Line Control .............................................................................. 35

5.1.6 SetupCenter (SetupCenter.exe and SetupCenterServer.Service.exe) ............. 36

5.1.7 Resources used by SIPLACE License manager application ............................ 37

5.1.8 SIPLACE EDM ................................................................................................ 37

5.1.9 SIPLACE OIB .................................................................................................. 38

5.1.10 OIS / Monitoring Service .................................................................................. 40

5.1.11 Line Shortage Tracker / LED Pairing Controller ............................................... 41

5.1.12 SIPLACE Explorer ........................................................................................... 41

5.2 Configuration of DCOM ................................................................................... 43