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SIPLACE Pro 17.0 (R19-2) / Installation Manual 11/2019 Edition 9 ● If you have SIPLACE Pro 13. 1 or lower installed, you must unin stall it manually before upgrading. This is required becau se of a change in the installa…
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3 Upgrading
This chapter describes which steps you must attend when upgrading to the current SIPLACE Pro
version.
3.1 Upgrading from SIPLACE Pro 5.x and Higher
● The size of the SQL database increases by ~50% during an upgrade from lower SIPLACE Pro
versions. For example, a database of approximately 6.5 GB exceeds the allowed size of 10 GB
during the installation.
In this case, an error message appears:
Figure 3-1: Error during upgrade
► Please consider this before upgrading if your disk space is limited or if you are using an
SQL edition (such as Express) that limits the maximum size of your database.
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● If you have SIPLACE Pro 13.1 or lower installed, you must uninstall it manually before
upgrading. This is required because of a change in the installation technology beginning with
SIPLACE Pro 14.0. Please refer to chapter 9.
The database will be kept untouched by that uninstallation and will be upgraded during the
installation of SIPLACE Pro.
NOTICE
Any upgrade from lower to higher versions is possible provided that an upgrade script is
available.
► In case of problems, please note any (error) messages that occur and check the
installation log files of the setup. To locate the installation log files in your temporary
folder, enter "%temp%" in the address field of Windows Explorer, sort the files in
there by creation date and have a look for files beginning with "SIPLACEPro" with the
extension ".log".
► For more details please contact your service technician.
● If the list of hidden hardware has been customized, these customizations will be kept during a
SIPLACE Pro version upgrade.
If the list of hidden hardware has never been customized before and a new, empty database is
generated, all discontinued hardware is set to be hidden during the installation. It is always
possible to un-hide these objects again.
3.2 Upgrading from SIPLACE Pro 4.x and Lower
Upgrading is discontinued from the following versions:
– SIPLACE Pro 1.x including all Service Packs
– SIPLACE Pro 2.x including all Service Packs
– SIPLACE Pro 3.x including all Service Packs
– SIPLACE Pro 4.x including all Service Packs
For these versions, an upgrade with the existing SIPLACE Pro 13.0 installation has to be done
before the 14.x version is installed.
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4 Requirements
NOTICE
System requirements
The Support Media checks the necessary system requirements of your system and
installs these. Amongst others e.g. Microsoft .NET Framework, the ASM License
Manager, the ASM Error Reporter Service and the ASM Operation Manager.
The use of the ASM Support Media 2.10 (R19-2) is mandatory.
The system requirements (supported operating systems and database variants) and an
overview of the interoperable products can be found in the ASM Support Media 2.10
(R19-2) Software Version Description, item no. [00900052-xx].
– Windows administrative rights are required for all computers on which you are installing
SIPLACE Pro.
– SIPLACE Pro requires an NTFS partition for the installation. FAT or FAT32 file systems are not
supported.
– All computers must have been set up and prepared appropriately in advance for the complete
installation of SIPLACE Pro to function correctly. These preparatory measures demand
knowledge about the administrative functions of Windows and SQL Server.
► Please contact your system administrator for assistance if required.
– Network access rights must have been set up in order to permit data exchange with the UNIX
line computer.