Autosite_Users_Manual - 第11页

AutoSite User Manual xi P reface The Preface describes h ow to contact Data I/O f or technical assist ance, for repair and warrant y services, and Keep Current™ subscription service. It also describes how to reach Data I…

Safety Summary

x AutoSite User Manual

Symbol

This symbol indicates that the user should consult the manual for

further detail.

This symbol stands for Volts ac, for example: 120 V = 120 Vac.

This symbol denotes a fuse rating for a user-replaceable fuse.

This symbol denotes earth ground. An antistatic wrist strap with

impedance of 1 M

Ω

(minimum) to 10 M

Ω

(maximum) can be

attached to terminals designated for that function and marked

with this symbol.

This symbol denotes compliance of the programmer with the

requirements called out by the EC (European Community) for this

equipment.

This symbol denotes dangerous, high voltage is present and

precaustions should be taken to prevent injury from electrical

shock.

This symbol denotes that movement of system components can

cause physical injury from pinching or crushing.

AutoSite User Manual xi

reface

The Preface describes how to contact Data I/O for technical assistance, for

repair and warranty services, and Keep Current™ subscription service. It

also describes how to reach Data I/O’s Home Page on the World Wide Web.

Data I/O Customer Support

United States

For technical assistance, repair, or warranty service, contact:

Technical Operations

Telephone: 1-800-247-5700 (

Press 2 on your touch-tone telephone to bypass

the recorded message and speak to the first available Support Engineer

)

Fax: 425-867-6972

E-mail: pmhelp@data-io.com

For Keep Current subscription service or repair service contract, contact:

Corporate Sales

Telephone: 1-800-332-8246

Fax: 425-869-7423

E-mail: telsales@data-io.com

Canada

For technical assistance, contact:

Technical Operations

Telephone: 800-247-5700 (

Press 2 on your touch-tone telephone to bypass

the recorded message and speak to the first available Support Engineer

)

Fax: 425-867-6972

E-mail: pmhelp@data-io.com

For repair or warranty service, or Keep Current subscription service, contact:

Data I/O Canada

6725 Airport Road, Suite 102

Mississauga, Ontario, L4V 1V2

Telephone: 905-678-0761

Fax: 905-678-7306

Preface

xii AutoSite User Manual

Japan

For technical assistance, repair or warranty service or

Keep Current

subscription service,

contact:

Data I/O Japan

Osaki CN Building 2F

5-10-10 Osaki

Shinagawa-ku

Tokyo 141

Telephone: 3-3779-2151

Fax: 3-3779-2203

Germany

For technical assistance, repair, or warranty service, or

Keep Current

subscription service

contact:

Data I/O GmbH

Lochhamer Schlag 5

82166 Gräfelfing

Telephone: 89-858-580

Fax: 89-858-5810

Other Countries

For technical assistance, repair, or warranty service, or

Keep Current

subscription service

contact your local Data I/O representative.

Contacting Data I/O

You can contact Data I/O for technical assistance by calling, sending a fax

or electronic mail (e-mail), or using the Bulletin Board Service (BBS).

To help us give you quick and accurate assistance, please provide the

following information:

• ProMaster serial number

•Product version number

• Detailed description of the problem you are experiencing

• Error messages (if any)

• Device manufacturer and part number (if device-related)

Telephone

Call the appropriate Data I/O Customer Support number listed at the

front of the Preface. When you call, please be at your programmer or

computer, have the product manual nearby, and be ready to provide the

information listed above.

Fax

Fax the information listed above with your name, phone number, and

address to the appropriate Data I/O Customer Support fax number listed

at the front of the Preface.

E-mail

To reach Data I/O via e-mail, send a message including your name,

telephone number, e-mail address, and the information listed above to

the following address:

pmhelp@data-io.com