Autosite_Users_Manual - 第12页

Preface xii AutoSite User Manual Japan For technical assistance, repair or warranty service or Keep Curr ent subscription service, contact: Data I/O J apan Osaki CN B uilding 2F 5-10- 10 Osaki Shinag awa- ku Tokyo 141 Te…

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AutoSite User Manual xi
P
reface
The Preface describes how to contact Data I/O for technical assistance, for
repair and warranty services, and Keep Current™ subscription service. It
also describes how to reach Data I/O’s Home Page on the World Wide Web.
Data I/O Customer Support
United States
For technical assistance, repair, or warranty service, contact:
Technical Operations
Telephone: 1-800-247-5700 (
Press 2 on your touch-tone telephone to bypass
the recorded message and speak to the first available Support Engineer
)
Fax: 425-867-6972
E-mail: pmhelp@data-io.com
For Keep Current subscription service or repair service contract, contact:
Corporate Sales
Telephone: 1-800-332-8246
Fax: 425-869-7423
E-mail: telsales@data-io.com
Canada
For technical assistance, contact:
Technical Operations
Telephone: 800-247-5700 (
Press 2 on your touch-tone telephone to bypass
the recorded message and speak to the first available Support Engineer
)
Fax: 425-867-6972
E-mail: pmhelp@data-io.com
For repair or warranty service, or Keep Current subscription service, contact:
Data I/O Canada
6725 Airport Road, Suite 102
Mississauga, Ontario, L4V 1V2
Telephone: 905-678-0761
Fax: 905-678-7306
Preface
xii AutoSite User Manual
Japan
For technical assistance, repair or warranty service or
Keep Current
subscription service,
contact:
Data I/O Japan
Osaki CN Building 2F
5-10-10 Osaki
Shinagawa-ku
Tokyo 141
Telephone: 3-3779-2151
Fax: 3-3779-2203
Germany
For technical assistance, repair, or warranty service, or
Keep Current
subscription service
contact:
Data I/O GmbH
Lochhamer Schlag 5
82166 Gräfelfing
Telephone: 89-858-580
Fax: 89-858-5810
Other Countries
For technical assistance, repair, or warranty service, or
Keep Current
subscription service
contact your local Data I/O representative.
Contacting Data I/O
You can contact Data I/O for technical assistance by calling, sending a fax
or electronic mail (e-mail), or using the Bulletin Board Service (BBS).
To help us give you quick and accurate assistance, please provide the
following information:
• ProMaster serial number
•Product version number
• Detailed description of the problem you are experiencing
• Error messages (if any)
• Device manufacturer and part number (if device-related)
Telephone
Call the appropriate Data I/O Customer Support number listed at the
front of the Preface. When you call, please be at your programmer or
computer, have the product manual nearby, and be ready to provide the
information listed above.
Fax
Fax the information listed above with your name, phone number, and
address to the appropriate Data I/O Customer Support fax number listed
at the front of the Preface.
E-mail
To reach Data I/O via e-mail, send a message including your name,
telephone number, e-mail address, and the information listed above to
the following address:
pmhelp@data-io.com
Preface
AutoSite User Manual xiii
Bulletin Board
Service
The Data I/O Bulletin Board System (BBS) enables you to:
• Obtain a wide range of information on Data I/O products, including
current product descriptions, new revision information, Customer
Support information, and application notes.
• Access device support information.
• Request support for a particular device.
• Leave messages for the BBS system operator, Customer Support
personnel, or other customers.
• Download many DOS and Windows utilities.
Multiple lines are available, all supporting U.S. Robotics V.34+ modems.
Online help files provide more information about the BBS and its
capabilities. BBS numbers are as follows:
World Wide Web (www.data-io.com)
The Data I/O Home Page on the World Wide Web includes links to
online information about technical products, general information about
Data I/O, a list of sales offices, and technical user information such as
application notes and device lists.
To access the Web, you need an Internet account with Web access, and a
Web browser.
The address of the Data I/O Home Page is
http://www.data-io.com
.
Warranty Information
Data I/O Corporation warrants this product to be free from defects in
material and/or workmanship for a period of twelve months from the
original date of shipment to the buyer.
The warranty does not include normal wear or replacement components,
programming sockets, drive belts, rollers, and socket contacts that contact
devices being processed.
This warranty shall apply only if the product fails to function properly
under the normal intended use. Should this product fail to be in good
working order anytime during the twelve-month warranty period,
Data I/O Corporation shall, at its sole option, repair or replace this
product at no additional charge, except as set forth below.
The foregoing is the sole responsibility of Data I/O Corporation under
this warranty, and any liability for incidental or consequential
damages is expressly disclaimed.
Japan
81-3-3779-2233
United States
425-882-3211