Autosite_Users_Manual - 第13页

Preface AutoSite User Manual xiii Bulletin Board Service The Data I/O Bulletin Board System (BBS) enables you to: • Obtain a w ide range of inform ation on Da ta I/O products, incl uding current product descriptions, new…

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Preface
xii AutoSite User Manual
Japan
For technical assistance, repair or warranty service or
Keep Current
subscription service,
contact:
Data I/O Japan
Osaki CN Building 2F
5-10-10 Osaki
Shinagawa-ku
Tokyo 141
Telephone: 3-3779-2151
Fax: 3-3779-2203
Germany
For technical assistance, repair, or warranty service, or
Keep Current
subscription service
contact:
Data I/O GmbH
Lochhamer Schlag 5
82166 Gräfelfing
Telephone: 89-858-580
Fax: 89-858-5810
Other Countries
For technical assistance, repair, or warranty service, or
Keep Current
subscription service
contact your local Data I/O representative.
Contacting Data I/O
You can contact Data I/O for technical assistance by calling, sending a fax
or electronic mail (e-mail), or using the Bulletin Board Service (BBS).
To help us give you quick and accurate assistance, please provide the
following information:
• ProMaster serial number
•Product version number
• Detailed description of the problem you are experiencing
• Error messages (if any)
• Device manufacturer and part number (if device-related)
Telephone
Call the appropriate Data I/O Customer Support number listed at the
front of the Preface. When you call, please be at your programmer or
computer, have the product manual nearby, and be ready to provide the
information listed above.
Fax
Fax the information listed above with your name, phone number, and
address to the appropriate Data I/O Customer Support fax number listed
at the front of the Preface.
E-mail
To reach Data I/O via e-mail, send a message including your name,
telephone number, e-mail address, and the information listed above to
the following address:
pmhelp@data-io.com
Preface
AutoSite User Manual xiii
Bulletin Board
Service
The Data I/O Bulletin Board System (BBS) enables you to:
• Obtain a wide range of information on Data I/O products, including
current product descriptions, new revision information, Customer
Support information, and application notes.
• Access device support information.
• Request support for a particular device.
• Leave messages for the BBS system operator, Customer Support
personnel, or other customers.
• Download many DOS and Windows utilities.
Multiple lines are available, all supporting U.S. Robotics V.34+ modems.
Online help files provide more information about the BBS and its
capabilities. BBS numbers are as follows:
World Wide Web (www.data-io.com)
The Data I/O Home Page on the World Wide Web includes links to
online information about technical products, general information about
Data I/O, a list of sales offices, and technical user information such as
application notes and device lists.
To access the Web, you need an Internet account with Web access, and a
Web browser.
The address of the Data I/O Home Page is
http://www.data-io.com
.
Warranty Information
Data I/O Corporation warrants this product to be free from defects in
material and/or workmanship for a period of twelve months from the
original date of shipment to the buyer.
The warranty does not include normal wear or replacement components,
programming sockets, drive belts, rollers, and socket contacts that contact
devices being processed.
This warranty shall apply only if the product fails to function properly
under the normal intended use. Should this product fail to be in good
working order anytime during the twelve-month warranty period,
Data I/O Corporation shall, at its sole option, repair or replace this
product at no additional charge, except as set forth below.
The foregoing is the sole responsibility of Data I/O Corporation under
this warranty, and any liability for incidental or consequential
damages is expressly disclaimed.
Japan
81-3-3779-2233
United States
425-882-3211
Preface
xiv AutoSite User Manual
Repair parts and replacement products shall be on an exchange basis and
shall be either new or reconditioned. All replaced parts and products
shall become the property of Data I/O Corporation. Parts will be
delivered to buyer for repair by buyer or, at buyer's option, the product
may be returned to Data I/O Corporation for repair.
Warranty coverage will not be granted if, in the sole opinion of Data I/O
Corporation, the defect or malfunction was caused by accident, abuse or
misuse, neglect, improper packing, or improper or unauthorized
modifications or service. Problems resulting from use of non-Data I/O
labels, ribbons, and other components will invalidate this warranty and
result in service charges.
The buyer is responsible for returning the product, properly packaged in
its original container or equivalent, to a Data I/O service office. Any
insurance or shipping costs incurred in presenting or sending the product
for service is the sole responsibility of the buyer.
This warranty is in lieu of any other warranty, expressed or implied,
including but not limited to, any implied warranty of merchantability
or fitness for a particular purpose, and any other obligations or liability
on the part of Data I/O Corporation.
Repair Service
After the warranty period expires, repair services are available at
Data I/O Service Centers on a time-and-materials basis, and through a
fixed price annual agreement that covers all parts and labor needed to
correct normal malfunctions. The annual agreement includes semiannual
performance certification.
For more information, call the Data I/O Customer Resource Center at the
numbers listed at the front of the Preface. To order a Repair Service
Contract, call Data I/O Corporate Sales at
1
-
800-332-8246
.
End User Registration and Address Change
If the end user for this product or your address has changed since the
Registration Card was mailed, please notify Data I/O Customer Support
at the numbers listed at the front of the Preface. This ensures that you
receive information about product enhancements. Be sure to include the
product serial number, if available.