ts9800-user-guide-7511-0360_A - 第52页
52 LOCAL D IS PENSIN G SOLUTIONS W ORLD WI DE Techcon System s Co rporate Headqua rters, 10800 Valley Vie w Street, Cy press, Cali fornia, 90630, USA. Tel: 1-714-799-9910 , Fax: 1-714-230 -2303 E-mail: oemorde rs @okinte…
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12. WARRANTY AND RETURN
12.1 Warranty
Warranty refers to the reliability TS9800 Jet Valve System under conditions
of ordinary use.
Warranty of the TS9800 Jet Valve covers all defects that could arise within
a maximum period of 6 months or a billion pulses on the piezo actuator
(whichever comes first) after the date of delivery.
Warranty of the TS980 Jet Valve Controller covers all defects that could
arise within 12 months after the date of delivery.
Should the TS9800 or the TS980 malfunction within the period of warranty,
Techcon Systems will carry out the repair free of charge. The failure must
be notified in written form to Techcon Systems.
In no event, shall any liability or obligation of the manufacturer arising from
this warranty exceed the purchase price of the equipment. This warranty is
only valid if the defective product is returned as a complete assembly
without physical damage.
The manufacturer’s liability, as stated herein, cannot be altered or enlarged
except by a written statement signed by an officer of the company. In no
event shall the manufacturer be liable for consequential or incidental
damages.
If TS9800 System is used with parts (e. g. Actuator, Sensor cables, heating
devices) that are not produced by Techcon Systems then the warranty is
voided.
CONSEQUENTIAL COSTS, SHIPPING AND HANDLING
CHARGES: Techcon Systems will not cover any consequential costs
caused by system failures. Freight charges must be carried by the
owner, except a repair is necessary within the period of warranty.
In all cases the correctly filled-in decontamination declaration must be sent
with the system.
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12.2 Return
Each Jet Tech valve that has been in contact with toxic chemicals or other
harmful materials must be decontaminated before being returned to
Techcon Systems.
This declaration is necessary even for unused valve. If the Jet Tech valve
was used the liquids, which were in contact with the valve, need to be listed
in the decontamination declaration to Techcon Systems. The signed
certificate needs to be fixed outside on the transport packing.
If a loaner valve is returned un-clean it will be sent back to the customer.
In any case the customer is liable for defects caused by insufficient
decontamination. This includes explicitly damage to persons and property.
Each returned system needs to be accompanied by a “status-sheet”. All
information about the system must be filled out in this sheet (e. g. system
returned for maintenance, for repair, dispensing parameter)
Manufacturer reserves the right to make engineering product modifications
without notice.
All returns must be issued with a Returns Authorization number, prior to
return. Send warranty returns to:
OK International
10800 Valley View Street
Cypress, CA 90630
USA
Telephone: (714) 799-9910
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LOCAL DISPENSING SOLUTIONS WORLD WIDE
Techcon Systems Corporate Headquarters,
10800 Valley View Street, Cypress, California, 90630,
USA.
Tel: 1-714-799-9910, Fax: 1-714-230-2303
E-mail: oemorders@okinternational.com
Techcon Systems European Corporate Office,
Eagle Close, Chandler’s Ford Industrial Estate,
Eastleigh, Hampshire, SO53 4NF, UK.
Tel: +44 2380 489 100, Fax: +44 2380 489 109
E-mail: europe-orders@okinternational.com
Or visit www.techcon.com
7511-0360_A