SU_UM_TME20822_EN.pdf - 第29页

29 Troubl eshoot ing Smart-UPS SMTL 220 0/3000 RMI2UC/RMI2UCNC EN T ME2 0822 – 08 /202 3 T roubl eshoot i ng Pr obl em an d Po ssi bl e Ca us e Sol uti on The UPS wi l l n ot t u rn on or t her e i s no ou tpu t. The uni…

Smart-UPS SMTL 2200/3000 RMI2UC/RMI2UCNC

Emergency Power Off

EN TME20822 – 08/2023

Use one of the following cable types to connect the UPS to the EPO switch.

• CL2: Class 2 cable for general use.

• CL2P: Plenum cable for use in ducts, plenums, and other spaces used for

environmental air.

• CL2R: Riser cable for use in a vertical run in a floor-to-floor shaft.

• CLEX: Limited use cable for use in dwellings and for use in raceways.

• Installation in Canada: Use only CSA certified, type ELC, (extra low voltage control

cable).

• Installation in countries other than Canada and the USA: Use standard low voltage

cable in accordance with national and local regulations.

Troubleshooting

Smart-UPS SMTL 2200/3000 RMI2UC/RMI2UCNC

EN TME20822 – 08/2023

Troubleshooting

Problem and Possible Cause Solution

The UPS will not turn on or there is no output.

The unit has not been turned on. Press the

UPS ON/OFF key once to turn on the

UPS.

The UPS is not connected to AC

power.

Be sure the power cable is securely connected

to the unit and to the AC power supply.

The input circuit breaker has

tripped.

Reduce the load on the UPS. Disconnect

nonessential equipment and reset the circuit

breaker.

The unit shows very low or no

input AC voltage.

Check the AC power supply to the UPS by

plugging in a table lamp. If the light is very dim,

check the AC voltage.

The battery connector plug is not

securely connected.

Be sure that all battery connections are secure.

There is an internal UPS error

detected.

Do not attempt to use the UPS. Unplug the UPS

and have it serviced immediately.

The UPS is operating on battery, while connected to input AC power.

The input circuit breaker has

tripped.

Reduce the load on the UPS. Disconnect

nonessential equipment and reset the circuit

breaker.

There is very high, very low, or

distorted input line voltage.

Move the UPS to a different outlet on a different

circuit. Test the input voltage with the AC

voltage display. If acceptable to the connected

equipment, reduce the UPS sensitivity.

UPS is emitting intermittent beeps.

The UPS is operating normally. None. The UPS is helping protect the connected

equipment.

UPS does not provide expected backup time.

The UPS battery is weak due to a

recent power outage or is near the

end of its service life.

Charge the battery. Batteries require recharging

after extended outages and wear out faster

when put into service often or when operated at

elevated temperatures. If the battery is near the

end of its service life, consider replacing the

battery even if the replace battery indicator has

not illuminated.

The UPS is experiencing an

overload condition.

Check the UPS load display. Unplug

unnecessary equipment, such as printers.

Display interface LEDs flash sequentially.

The UPS has been shut down

remotely through software or an

optional accessory card.

None. The UPS will restart automatically when

AC power is restored.

The Error LED is illuminated. The UPS displays an error message and emits a

constant beeping sound.

Internal UPS error detected. Do not attempt to use the UPS. Turn the UPS off

and have it serviced immediately.

The Replace Battery icon is illuminated and the UPS beeps for one minute

every five hours.

The battery has a weak charge. Allow the battery to recharge for at least four

hours. Then, perform a self-test. If the problem

persists after recharging, replace the battery.

Smart-UPS SMTL 2200/3000 RMI2UC/RMI2UCNC

Limited Factory Warranty

EN TME20822 – 08/2023

Limited Factory Warranty

Schneider Electric IT Corporation (SEIT), warrants its products to be free from defects

in materials and workmanship for a period of five (5) years from the date of purchase.

The SEIT obligation under this warranty is limited to repairing or replacing, at its own

sole option, any such defective products. Repair or replacement of a defective product

or parts thereof does not extend the original warranty period.

This warranty applies only to the original purchaser who must have properly registered

the product within 10 days of purchase. Products may be registered online at

warranty.apc.com.

SEIT shall not be liable under the warranty if its testing and examination disclose that

the alleged defect in the product does not exist or was caused by end user’s or any

third person’s misuse, negligence, improper installation, testing, operation or use of

the product contrary to SEIT’s recommendations or specifications. Further, SEIT shall

not be liable for defects resulting from: 1) unauthorized attempts to repair or modify the

product, 2) incorrect or inadequate electrical voltage or connection, 3) inappropriate on

site operation conditions, 4) Acts of God, 5) exposure to the elements, or 6) theft. In no

event shall SEIT have any liability under this warranty for any product where the serial

number has been altered, defaced, or removed.

EXCEPT AS SET FORTH ABOVE, THERE ARE NO WARRANTIES, EXPRESS OR

IMPLIED, BY OPERATION OF LAW OR OTHERWISE, APPLICABLE TO

PRODUCTS SOLD, SERVICED OR FURNISHED UNDER THIS AGREEMENT OR

IN CONNECTION HEREWITH.

SEIT DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY,

SATISFACTION AND FITNESS FOR A PARTICULAR PURPOSE.

SEIT EXPRESS WARRANTIES WILL NOT BE ENLARGED, DIMINISHED, OR

AFFECTED BY AND NO OBLIGATION OR LIABILITY WILL ARISE OUT OF, SEIT’S

RENDERING OF TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION

WITH THE PRODUCTS.

THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU

OF ALL OTHER WARRANTIES AND REMEDIES. THE WARRANTIES SET FORTH

ABOVE CONSTITUTE SEIT’S SOLE LIABILITY AND PURCHASER’S EXCLUSIVE

REMEDY FOR ANY BREACH OF SUCH WARRANTIES. SEIT WARRANTIES

EXTEND ONLY TO ORIGINAL PURCHASER AND ARE NOT EXTENDED TO ANY

THIRD PARTIES.

IN NO EVENT SHALL SEIT, ITS OFFICERS, DIRECTORS, AFFILIATES OR

EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT, SPECIAL,

CONSEQUENTIAL OR PUNITIVE DAMAGES, ARISING OUT OF THE USE,

SERVICE OR INSTALLATION OF THE PRODUCTS, WHETHER SUCH DAMAGES

The Replace Battery icon is flashing and the UPS beeps for once every 2

seconds.

The replacement battery is not

properly connected.

Be sure that the battery connector is securely

connected.

The UPS displays a site wiring error message.

Site wiring errors detected include

missing ground, line-neutral

polarity reversal, and overloaded

neutral circuit.

If the UPS indicates a site wiring error, have a

qualified electrician inspect the building wiring.

Problem and Possible Cause Solution