00196803-02_VD_SIPLACE_Pro_9.3_DE EN.pdf - 第58页
Software Version sbeschreibun g Programmiersy stem SIPLACE Pro 9.3 Software Version Description Programming Sys tem SIPLAC E Pro 9.3 58 8.3 Information on the SIPLA CE Net Er ror Reporter Se rvice SIPLACE Net Error Rep o…
Software Versionsbeschreibung Programmiersystem SIPLACE Pro 9.3
Software Version Description Programming System SIPLACE Pro 9.3
57
Platform
Station Software
Version
Machine Types
Platform II +
605
CA series: CA3, CA4
D series: D1, D2, D3, D4
X series: X2, X3, X4
604
D series: D1, D2, D3, D4
X series: X2, X3, X4
603
D series: D1, D2, D3, D4
X series: X2, X3, X4
602
D series: D3, D4
X series: X2, X3, X4
601
X series: X2, X3, X4
Platform II
505
HF
HF/3
HS50
HS50+ (optional)
HS60
S25HM
S27HM
504
HF
503
HS50
HS50+ (Optional)
HS60
S25HM
S27HM
502
HS50
S25HM
Platform I
408
S23
F5HM
CS
CF
407
S20
S23
F4
F4-6
F5
F5HM
C Series
408
CF
CS
101
CF
CS
Software Versionsbeschreibung Programmiersystem SIPLACE Pro 9.3
Software Version Description Programming System SIPLACE Pro 9.3
58
8.3 Information on the SIPLACE Net Error Reporter Service
SIPLACE Net Error Reporter Service enables the user to collect information on errors. The following
explains the nature of the data, why it is collected, and what is done with it.
Why Error Data Is Collected
Error report data is used to find and fix problems in the software you use. It is not used for marketing
purposes.
What Data Is Collected
To fix problems in the software you use, we need information about what the software was doing when
it experienced the problem, and about your machine configuration. For a description of the categories
of data we collect, see the section below called “Types of Data“.
When collecting information, it is possible for personal or confidential information to be present in the
report. For instance, a snapshot of memory may include your name, part of a document you were
working on, or data you recently submitted to a Web site. It is also possible for personal information to
be included in a log file, a portion of the registry, or other product specific files needed to determine
the cause of the problem. If you are concerned that the report may contain personal or confidential
information, please do not send the report.
You may be asked to answer a survey after sending an error report. Responding to the survey is
optional. If you send an error report without sending survey information, your error report remains
anonymous. If you choose to provide a phone number or email address then we may contact you to
ask for additional data that will help us solve the problem.
How Data Is Stored
When you submit an error report, we protect it by encryption, such as the Secure Socket Layer (SSL)
protocol. When we receive an error report, we use a variety of security technologies and procedures to
help protect your personal information from unauthorized access, use, or disclosure. For example, we
store the error reports you provide on computer servers with limited access.
Who Has Access to Error Report Data
Employees, contractors and vendors who have a business need to use the error report data are
provided access. If the error report indicates that a third-party product is involved, we may send the
data to the vendor of that product, who may in turn send the data to sub-vendors and partners.
Types of Data
The Error Reporting service is used to report a wide variety of errors. This section presents many of
the potential pieces of data that may be collected as part of the error report, but is not an exhaustive
list. The type of data and amount of data we request is dependent on the severity of the error and
relevance of the data to troubleshooting the problem.
Recent Actions
Data about recent actions taken by you or the software application, such as:
The task you were working on at the time
Menus or toolbars you clicked on
Dialogs that were displayed at the time of the error
Network
Data related to your network connections, such as:
Software Versionsbeschreibung Programmiersystem SIPLACE Pro 9.3
Software Version Description Programming System SIPLACE Pro 9.3
59
IP address (identifies your computer on the internet)
Names of Web sites you recently visited
Information you submitted to Web sites
Machine Configuration
Data about your physical machine, such as:
Devices and components installed on your machine
Plug and Play ID (PnP ID) and description of devices
Machine name/Type
System name, type, model and manufacturer of the (operating) system
Amount of RAM, hard disk size, number of processors
BIOS version and data
Registry data
Files
Names, versions and copies of actual files, such as:
Your open documents
Application files
Configuration files
Setup logs
Networking report summary
Diagnostic logs
Event log files
Memory
Data contained in specific segments of memory, such as:
Application instructions being executed at the time of a crash
Data values stored temporarily by the application
Program files and drivers that have been loaded into memory
Full memory dump (dependent on type of error encountered)
Software Configuration
Information about the configuration and settings of software on your machine, such as:
Your software license
Operating system name, version and language
Filenames and versions installed in the affected application's directory
Installed drivers, fonts, templates, add-ins, themes, ActiveX controls
Registry settings