Scope_of_Service_Delivery_Specific_Part_E By DEK_eV28
ASM AS GmbH & Co KG SMT Placement Systems Version 2. 8 Scope of Servi ce and De livery E B Y DEK Page 1 of 5 Release: 01. 09 . 201 9 Editor: ASM AS PM , RGO S cope_of_Se rvice_Del ivery_S pecific_Par t_E B y DEK_eV 2…
ASM AS GmbH & Co KG SMT Placement Systems Version 2.8
Scope of Service and Delivery E BY DEK Page 1 of 5 Release: 01.09.2019
Editor: ASM AS PM, RGO
Scope_of_Service_Delivery_Specific_Part_E By DEK_eV28.docx
Scope of Service and Delivery
Product line specific part
E by DEK
Release / Freigabe:
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Martyn Buttle
Vice President,
Product Line Innovation Center Weymouth
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Simon Leow
Senior Director
Product Line Owner – Midspeed & Process Solutions
ASM AS GmbH & Co KG SMT Placement Systems Version 2.8
Scope of Service and Delivery E BY DEK Page 2 of 5 Release: 01.09.2019
Editor: ASM AS PM, RGO
Scope_of_Service_Delivery_Specific_Part_E By DEK_eV28.docx
Table of Contents
3 Standards and guidelines ........................................................ 3
3.2 Service standards during product lifecycle........................................................................ 3
8 Technical Availability ................................................................ 4
8.1.6 Maintenance Time (Tw) .................................................................................................... 4
11 Standard Acceptance Criteria .................................................. 5
11.3 Printer Installation and Customer Acceptance .................................................................. 5
11.3.1 Printer Capability Test ...................................................................................................... 5
11.3.2 Printer Alignment Capability ............................................................................................. 5
11.3.3 Printer Core Cycle Time ................................................................................................... 5
ASM AS GmbH & Co KG SMT Placement Systems Version 2.8
Scope of Service and Delivery E BY DEK Page 3 of 5 Release: 01.09.2019
Editor: ASM AS PM, RGO
Scope_of_Service_Delivery_Specific_Part_E By DEK_eV28.docx
3 Standards and guidelines
3.2 Service standards during product lifecycle
ASM AS provides a general warranty regarding the equipment capabilities as mentioned in the plat-
form independent document “Scope of Service and Delivery – Common part”.
The customer must comply with the preventative maintenance schedule as specified in the Tech-
nical Reference Manual/Maintenance manual supplied with the equipment Failure to do so will
have a direct effect on the capability of the machine to perform within the specifications and will
affect the warranty on the equipment. Any equipment with a warranty period greater than 1 year,
must receive its annual service each year by an ASM AS qualified engineer. The timing of this ser-
vice will be determined by the anniversary of the Warranty Start Date
The warranty period commences 2 weeks from the date of shipment.
Period of Standard Warranty
Labour 15 months
Parts 15 months