DuraBlue II Customer Product Manual - 第204页

Melter Communications C-10 Part 1126931_01  2018 Nordson Corporation Troubleshooting Using Nordson Configuration Manager Symptom/Message Action After selecting a device and the COM port, an Access Denied message appears…

Melter Communications

C-9

Part 1126931_01

 2018 Nordson Corporation

To upgrade or reload melter firmware (contd)

CAUTION! Once the uprade progress bar appears, do not interrupt the

upgrade process for any reason. Interupting the upgrade can corrupt the

melter's firmware, which will require replacement of the IC chip

(IC service kit P/N 1018817).

10. Click OK.

The communications link between the melter and the PC is terminated.

11. Do one of the following:

 To restore pre‐upgrade melter settings, go to To restore pre‐upgrade

melter settings.

 To close the NCM, click Exit.

 To restore melter settings other than the settings that were in use by

the melter before the upgrade, go to Saving and Restoring Melter

Settings earlier in this guide.

To restore pre‐upgrade melter settings

1. Place the melter into the configuration mode by simultaneously pressing

the Standby and Setup keys.

“COnF” appears in the right display.

2. Click Connect.

The Select COM Port dialog box appears.

3. Select the COM port you are using to connect to the melter, and then

click Ok.

The PC and melter establish communications and a picture of the melter

you selected appears in the device status area. The right side of the

status area indicates “CONNECTED”.

4. Click Restore Pre‐Upgrade Settings.

The pre‐upgrade settings are restored and the melter returns to the scan

mode.

5. Click Exit to close the NCM.

Melter Communications

C-10

Part 1126931_01

 2018 Nordson Corporation

Troubleshooting

Using Nordson Configuration Manager

Symptom/Message Action

After selecting a device and the COM port, an Access Denied

message appears.

PC‐to‐Blue communications may be running or another

application may be using the COM port. Close Internet Explorer

and end the communications connection (if prompted). Close all

other applications.

Melter in UPLOAd mode, the update process has not been

initiated, and you want to stop and exit the UPLOAd mode, but you

cannot get the melter out of UPLOAd.

Cycle power to the melter at the local power disconnect switch.

CAUTION: Ensure that the firmware update process is not running

before taking power off of the melter.

UPLOAd does not appear on the melter's display when you press

the Setup and left display scroll keys.

You must cycle the control switch while holding the Setup and left

display scroll keys.

Attempted a firmware update, but the melter display still indicates

UPLOAd.

Attempted a firmware update, but the PC has stopped responding

or was interrupted during the update process.

Using the local power disconnect switch, cycle power to the

melter, and then re‐attempt the update.

If the update is unsuccessful or the melter will not reboot, the

central processor chip may be corrupted. Replace the CPU board.