ASM-SMT-Technical Conditions of Order and Deliveries (TCOD) - 第15页

15 www.asm-smt.com 7.6. Supply to ASM A S Supply deliveries must be provided with adequate identifications to allow their clear ass ignment to the associated delivery documents. The delivery documents must contain inform…

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• Control plan that describe production process control
• FMEA for category A parts
• Packaging proposal for the serial production shipment
• Drawings showing the marked test characteristics (assignable to test result, e.g. by consecutive number)
The documentation can also be supplied by fax, email, Internet etc. in coordination with ASM AS.
Incomplete deliveries of First articles will result in the refusal of the First articles!
As a rule, all quality requirements must be meet. Non-compliance is not permissible!
Repeated refusals can lead to objections, which can in turn affect the supplier rating!
After the samples have been submitted and the First article inspection reports have been generated, the Incoming
Inspection department of ASM AS will conduct a counter-check. It is also possible to conduct a joint inspection at the
supplier after prior coordination.
The release of the samples does not dispense the supplier from his responsibility for the quality of his products.
The release of the First articles does not constitute a delivery order.
Approved First article forms include e.g. First Article Report see Appendix 11.1a and 11.1b.
First Article flow attached 11.2
Always check with Procurement Engineer / Supplier Quality Engineer for the specific first article requirements for various
commodity which is described in “First Article Submission and Requirement” document.
7.5. Identification and traceability, configuration documentation
Special attention must be paid to safety-relevant components and assemblies for reasons of product liability.
Failure to observe the minimum applicable regulations in the respective countries may entail severe pecuniary penalties,
recall or replacement campaigns or a sales ban in the case of quality defects.
In the event of a product safety incident, evidence of the properly executed tests and the traceability of the results must be
furnished for the affected components and assemblies.
In order to ensure the traceability of the supplied products, the supplier must clearly identify his supplied or manufactured
products relevant for the safety or functionality of the ASM AS products.
Where required by ASM AS, traceable documentation must be provided for systems and assemblies with respect to their
constituent components and subassemblies by means of serial numbers or batch numbers. The records must be kept in
compliance with the applicable legal regulations.
Form and content of the identification and documentation shall be agreed with ASM AS if not already specified in the
product documentation.
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7.6. Supply to ASM AS
Supply deliveries must be provided with adequate identifications to allow their clear assignment to the associated delivery
documents. The delivery documents must contain information about the delivered material with the associated material
numbers and orders for which the delivery is made.
Labeling of packing units see chapter 9.6.5
7.7. Quality Defects
7.7.1. Defective products at ASM AS
If deviations from the agreed specifications and requirements are detected during the tests or during the manufacturing at
ASM AS, the following measures may become necessary in coordination with the supplier, in addition to any claims and
rights of ASM AS constituted according to the order conditions in connection with the applicable legal provisions:
• Refusal of the delivered lot by ASM AS
• Immediate replacement delivery by the supplier for defective and suspect parts
• 100% screening by the supplier
• Rework on site by the suppler
• Rework on site by ASM AS.
7.7.2. Notification of defects and statements
Every refusal of defective components and modules by ASM AS will be accompanied by a notification of defects. The
supplier will usually be requested to supply the result of his investigations and the resulting corrective and preventive
measures within:
24 hours – Acknowledgement (Agree or disagree about the issue feedback by ASM AS SQ)
3 working days - Containment action – (Screening of inventory at supplier premises and ship good parts/recall back
the rejected parts from ASM)
4D - 10 working day from the time supplier received the defective sample/ sufficient information to perform the failure
analysis.
8D – 20 workings day from the time supplier received the defective sample/ sufficient information to perform the
failure analysis.
Number of working days are just indicative, ASM AS encourage supplier to submit the report as early as possible to
prevent the rejects at our premises.
The timely statement and the quality of the definitions are part of the supplier rating.
The statement must contain a reference to the notification of defects (indication of the number and date of the notification
of defects, the ASM AS material number and the number of parts).
The statement shall contain the following items in orientation 8D method, see also Appendix 11.3:
• Indication of the responsible processing individual and/or processing team
• Short description of the problem for the detected defect
• Initiated ad hoc measures with indication of the responsible individual and the deadline for completion
• Cause analysis
• Proposed measure for fault elimination
• Measure that has been taken for fault elimination with indication of the responsible individual and deadline for
completion
• Measure to prevent the repetition of the problem with indication of the responsible individual and deadline for
completion
• Evaluation of the effectiveness of the measure with indication of the responsible individual and deadline for
completion.
7.7.3. Analyses of returned goods
For all parts, components and modules returned for repair, the contents of the repair shall be documented and evaluated
by fault attributes.
These evaluations serve as the basis for cyclic quality reviews between the supplier and ASM AS.
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7.7.4. Production permit waiver
The concession is designed to provide a one-time opportunity to supply slightly defective parts to ASM AS upon prior
approval.
A concession is an approval of single parts, assemblies and materials not complying with the specifications of ASM AS,
this approval being limited in quantity and/or time.
A concession must always be made in writing, see Appendix 11.4. It shall be requested via the competent Procurement
department or the Supplier Quality department of ASM AS.
A supplier’s request for a concession must include:
• Description of the defect
• ASM AS material number, including the functional and product version
• Affected quantity
• Affected serial numbers
• Definition of the corrective and preventive measures for subsequent reliable and permanent avoidance of the
fault.
A release can only be issued if the functionality, durability, reliability and safety of the affected products are not impaired.
A copy of the concession certificate shall be enclosed with the delivery.
7.8. Processing of Returns
7.8.1. General procedure
As a rule, returns are processed by means of repair orders.
Returns can be products
• that is sent to the supplier for repair because they were damaged at ASM AS and must be repaired.
• that exhibit quality defects for which the supplier is responsible.
When these products are delivered again, it shall be observed that the deliveries are made to execute the corresponding
repair orders and not another order that is still open.
It shall be ensured that no repaired products are delivered as new products.