2500_Users_Manual - 第224页
Troubleshootin g 6-2 ProMa ster 25 00 U ser Ma nual ALGORITHM-SPECIFIC ERROR A few devices ha ve special intern al features or programming requirements not used by any other devices. When the 2500 d etects an error while…

ProMaster 2500 User Manual 6-1
6
Troubleshooting
This chapter describes ProMaster 2500 messages and contains
troubleshooting flow charts. Use the flow charts to help determine the
likely cause of problems you may experience while operating the 2500.
Some of the items listed in the flow chart refer to repair and replacement
procedures that should be performed by trained service technicians.
These repair and replacement procedures are described in Chapter 7.
The information in this chapter is presented in the following order:
Messages................................................................................................... 6-1
Troubleshooting Flow Charts................................................................ 6-6
WARNING:Performing the repair and replacement procedures listed
in the troubleshooting flow chart may expose you to
harmful high voltage. To avoid electrical shock or
mechanical injury, only a service technician trained on
electromechanical equipment should perform these
procedures. If you are not a service technician who has
been trained on the 2500, do not raise the main plate.
Messages
This section lists and describes, in alphabetical order, the system error
messages that appear on the 2500’s front panel and selected messages
from the TaskLink screen.
Note: For descriptions of TaskLink messages not described below, refer to the
software’s online documentation (press F1 while the error is on the
screen).

Troubleshooting
6-2 ProMaster 2500 User Manual
ALGORITHM-SPECIFIC ERROR
A few devices have special internal features or programming
requirements not used by any other devices. When the 2500 detects an
error while trying to access one of these unique features, it issues this
generic error code. Record the part number on the device, the device part
number in the Task, and contact Data I/O Support (phone numbers listed
in the Preface) for additional assistance.
BEAM OPTIC MALFUNCTION
The beam reference optic is not operating correctly.
Run the diagnostic tests. Clean, adjust, or replace the optics (emitter or
collector) as needed.
Check the optics and harness wiring.
CAPACITOR CONFIGURATION
ERROR
The programming module’s configuration jumpers are not located in the
correct positions for the device being programmed. Refer to page 4-8 for
the configuration procedure.
CATEGORY X BIN NOT
AVAILABLE
The system does not recognize an output tube in the output tube holder.
Insert an output tube and the operation should continue. If it still fails,
check the microswitch by performing the output tube Optic test.
Check the switch and harness wiring.
DEVICE ALGORITHM NOT
FOUND
The device defined in the Task was not found. This error occurs if an
algorithm update was installed without updating the device list.
If a new Algorithm disk or disks have recently been installed, run the
Task Database Device Check
utility to check for any name mismatches.
DEVICE ON THE BEAM WAS
DROPPED. CAREFULLY
REPLACE THE DEVICE ON
CHUCK OR REMOVE FROM
SYSTEM AND PRESS START
This message appears if the beam fails to correctly pick up a device.
If possible, place the device on the chuck correctly. When it is properly
replaced, the 2500 displays:
Press
START
to continue the operation.
If the beam fails to pick up the device and you cannot replace it on the
chuck properly, remove the device and press
START
.
Check the vacuum in diagnostics. Check for leaks in the beam or hoses.
Ensure that the air pressure is at the correct setting.
DEVICE OVERCURRENT
The device in the programming module drew excessive current. The
device may be defective. Inspect the programming module for excessive
wear to the block or deformed module contacts. Replace as required.
DEVICE ERROR CLEARED, PRESS START

Troubleshooting
ProMaster 2500 User Manual 6-3
ELECTRONIC ID ERROR
The internal electronic ID of the device that is being programmed did not
match the ID that the 2500 expected. Check that the correct devices are
being used for this Task.
ERROR CLEARED, PRESS
START
This message is displayed when the
DEVICE WAS DROPPED, PRESS START
error condition was corrected.
HARDWARE DID NOT PASS
SELF-TEST
Error occurs when a device-related operation has been attempted for the
first time after turning the 2500 on. A critical assembly in the
programming electronics has failed. Run the programming electronics
self-test as described on page 5-50.
HOOD UP
The hood was up when you started a handler operation. Lower the hood
and press
START
.
ILLEGAL BIT
A device has a bit programmed and the 2500’s RAM indicates that it
should be blank (unprogrammed). If the devices are not erasable, the
device cannot be programmed. If the devices are erasable, try erasing and
reprogramming.
LABEL JAM, PRESS START
The labels did not move properly.
Make sure the label advance rollers are clean, the pinch rollers are
engaged, and the label detection optics are functioning properly. Make
sure the label motor is operating and that the drive belt is properly
installed. Check the pulley for loose set screws.
Make sure that the label reel has labels.
LABELS NOT CALIBRATED,
PRESS START
The labels did not calibrate properly.
Make sure the label advance rollers are clean, the pinch rollers are fully
engaged, and the ADC optics are functioning properly. Check the ADC
optic value in the Optics test.
Make sure that the label advance motor is operating.
Make sure that the label reel has labels.
Make sure that the label stock is not sticking to the liner.
NON-BLANK
The 2500 has detected bits in the device that are not in their
unprogrammed message state and are not illegal bits. The devices are
probably programmable, but will not be programmed and will be sent to
the fail output tube when Blank Check has been selected as a Task
process. The 2500 will try to program a non-blank device if Blank Check
is not selected in the Task’s process.
PROGRAM FAIL
The 2500 has applied the maximum number of programming pulses
according to the device manufacturer’s specifications and the device is
not programmed. The device should be discarded.