2500_Users_Manual - 第226页

Troubleshootin g 6-4 ProMa ster 25 00 U ser Ma nual RIBBON LATCH NOT ENGAGED The ribbon pinch ro ller in the thermal prin ter is not in place aga inst the ribbon drive roller. RIBBON NOT DETECTED The thermal printer ribb…

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Troubleshooting
ProMaster 2500 User Manual 6-3
ELECTRONIC ID ERROR
The internal electronic ID of the device that is being programmed did not
match the ID that the 2500 expected. Check that the correct devices are
being used for this Task.
ERROR CLEARED, PRESS
START
This message is displayed when the
DEVICE WAS DROPPED, PRESS START
error condition was corrected.
HARDWARE DID NOT PASS
SELF-TEST
Error occurs when a device-related operation has been attempted for the
first time after turning the 2500 on. A critical assembly in the
programming electronics has failed. Run the programming electronics
self-test as described on page 5-50.
HOOD UP
The hood was up when you started a handler operation. Lower the hood
and press
START
.
ILLEGAL BIT
A device has a bit programmed and the 2500’s RAM indicates that it
should be blank (unprogrammed). If the devices are not erasable, the
device cannot be programmed. If the devices are erasable, try erasing and
reprogramming.
LABEL JAM, PRESS START
The labels did not move properly.
Make sure the label advance rollers are clean, the pinch rollers are
engaged, and the label detection optics are functioning properly. Make
sure the label motor is operating and that the drive belt is properly
installed. Check the pulley for loose set screws.
Make sure that the label reel has labels.
LABELS NOT CALIBRATED,
PRESS START
The labels did not calibrate properly.
Make sure the label advance rollers are clean, the pinch rollers are fully
engaged, and the ADC optics are functioning properly. Check the ADC
optic value in the Optics test.
Make sure that the label advance motor is operating.
Make sure that the label reel has labels.
Make sure that the label stock is not sticking to the liner.
NON-BLANK
The 2500 has detected bits in the device that are not in their
unprogrammed message state and are not illegal bits. The devices are
probably programmable, but will not be programmed and will be sent to
the fail output tube when Blank Check has been selected as a Task
process. The 2500 will try to program a non-blank device if Blank Check
is not selected in the Task’s process.
PROGRAM FAIL
The 2500 has applied the maximum number of programming pulses
according to the device manufacturer’s specifications and the device is
not programmed. The device should be discarded.
Troubleshooting
6-4 ProMaster 2500 User Manual
RIBBON LATCH NOT ENGAGED
The ribbon pinch roller in the thermal printer is not in place against the
ribbon drive roller.
RIBBON NOT DETECTED
The thermal printer ribbon optic detected that the ribbon roll is empty or
the ribbon is torn.
SECURITY FUSE VIOLATION
The device security fuse has been programmed. A load, program, or
verify operation will give this error.
SUMCHECK ERROR
The data sumcheck calculated by the 2500 during the file download did
not match the sumcheck written in the data file. This problem could be
caused by an incorrect device selection.
UNABLE TO LOWER BEAM
The beam will not move down, or the beam is lowering and the beam
down optic is not operating correctly.
Run the Optics diagnostic test to check the beam down optic. Clean,
adjust or replace the optics based on the test results.
Low air pressure may be too low. Confirm that it is set to 40 PSI.
Ensure that no object is blocking the beam’s complete vertical movement.
Ensure that the beam up solenoid (4) and cutoff solenoid (3) are
functioning properly.
UNABLE TO PICK UP DEVICE,
PRESS START
Vacuum is not being achieved.
High air pressure may be too low. Confirm that it is set to 75 PSI.
The device is not positioned on the chuck properly. Check the track
width adjustment and the beam alignment to the device.
The chuck you are using may be dirty or may not be the correct type for
the device package. Check the chuck and replace it with the correct one.
Clean or replace the chuck tip.
The vacuum generator may not be operating correctly; it may be leaking,
or its filter may be clogged. Run the Optic diagnostics test to check its
operation.
The vacuum switch or the circuitry on the controller board (or connector)
may be faulty. Check the LED on solenoid 7. Check the 24V supply used
for the vacuum generator solenoid on the controller board at J1.
The solenoid for the vacuum generator may not be operating correctly.
Check the Solenoid diagnostics test.
The chuck or vacuum line may be leaking.
UNABLE TO RAISE BEAM
The beam will not move up. Check optic tests and run solenoid test 4.
Low air pressure may be too low. Confirm that it is set to 40 PSI.
Check to see if an object is blocking the beam’s vertical movement.
Lubricate the beam shafts.
Troubleshooting
ProMaster 2500 User Manual 6-5
Check to see if the beam up solenoid (4) is functioning properly. Check
the red LED on the solenoid itself (see Figure 5-16) to see if it turns on
during the test. Use a small hex wrench to depress the manual test button
on the side of the solenoid to see if the beam rises. If it does not move up,
check the air pressure or check for leaks in the air line. Replace the
solenoid if necessary.
UNABLE TO RELEASE DEVICE,
PRESS START
Low air pressure may be too low. Confirm that it is set to 40 PSI.
Check the blow off solenoid diagnostic test (test number 5).
Vacuum does not shut off. Check S7 solenoid LED on handler controller
board while running the solenoid test.
Check the vacuum generator solenoid (7) to see if the LED goes on and off
when the test is run.
VERIFY FAIL, PASS X
Low (pass 1) or high (pass 2) verify of the data in RAM with the data in
the device has failed to match.