2500_Users_Manual- - 第177页

Preventive Maintenance Chuck Is Handling Devices Incorrectly The chuck does not work correctly with the devices you are using. Ensure that you are using the correct chuck size for the devices you are processing. Refer to…

1591-1

Preventive

Maintenance

Faulty

Printing

Printing

Is

Too

Light

The

ribbon

is

worn

or

broken,

the

print

head

is

worn,

or

the

print

head

gap

is

too

great.

Replace

ribbon,

or

print

head.

Adjust

the

print

head

gap

(see

page

5-24).

Characters

Too

Close

Together

Labels

are

loaded

incorrectly,

the

rollers

are

dirty,

or

the

motor

or

drive

circuitry

is

not

operating

properly.

Load

the

labels

correctly,

clean

the

rollers,

and

make

sure

the

pinch

rollers

are

engaged

(see

page

2-9).

Check

the

label

advance

motor;

run

motor

diagnostics.

Print

Is

Erratic

or

Slanting

Print

head

gap

is

too

great,

or

the

label

drive

is

slipping.

Check

and

adjust

the

print

head

gap

(see

page

5-24),

or

clean

the

label

rollers.

Dots

in

Characters

Are

Missing

The

cables

may

not

be

properly

connected

or

they

may

be

faulty.

The

print

head

or

handler

controller

board

may

not

be

operating

properly.

The

labeler

power

supply

may

not

be

at

the

correct

voltage

level.

Check

the

power

supply

voltage

switch.

If

problem

persists,

contact

Data

I/O

Support

(phone

numbers

listed

in

the

Preface).

Check

the

LEDs

on

the

handler

controller

board

and

evaluate

the

labeler

operation

by

running

the

print

test.

Check

the

cable

connections.

Swap

cables

and

see

if

different

dots

are

missing.

Replace

the

print

head

(see

page

7-13).

Figure

5-5

Missing

Character

Dots

in

Label

Printout

KI

Characters

Are

Cut

Off

If

characters

are

cut

off

on

the

top

and

bottom

of

the

label,

try

a

smaller

font.

Check

and

adjust

the

label

calibration

(see

page

5-25).

Miscellaneous

Beam

Stalls

There

is

a

problem

with

the

motor

driver,

encoder,

fuses,

or

wiring.

Lead

screws

need

cleaning

and

lubrication.

Also,

inspect

the

shaft

for

wear

from

bad

bearings.

If

cleaning

does

not

correct

the

problem,

reduce

the

motor

speed

to

increase

the

motor

torque.

Refer

to

the

LOWER

CASE

+

M

command

in

the

“Firmware

Keys”

Appendix.

Contact

Data

I/O

Support

(phone

numbers

listed

in

the

Preface)

for

assistance.

5-22

ProMaster

2500

User

Manual

Preventive

Maintenance

Chuck

Is

Handling

Devices

Incorrectly

The

chuck

does

not

work

correctly

with

the

devices

you

are

using.

Ensure

that

you

are

using

the

correct

chuck

size

for

the

devices

you

are

processing.

Refer

to

the

chuck

selection

chart

on

page

4-16.

Replace

the

rubber

chuck

tip.

Confirm

that

high

and

low

air

pressure

gauges

are

set

to

the

correct

levels.

Make

sure

there

are

no

air

leaks.

Continuity

Failures

Try

a

device-related

operation

(program

or

verify)

using

a

device

from

another

manufacturer

to

make

sure

the

problem

is

associated

with

the

hardware

rather

than

the

device

or

device

algorithm.

Carefully

check

the

beam's

alignment

to

the

device

and

the

device's

alignment

to

the

programming

module

to

verify

that

the

chuck

tip

is

centered

on

the

device

(refer

to

the

device

alignment

procedure,

beginning

on

page

4-27).

Run

the

PE's

self

test.

Clean

the

contacts

on

the

programming

module.

CAUTION:

This

procedure

should

be

performed

only

by

a

qualified

service

technician.

The

contacts

may

need

to

be

replaced

by

a

service

technician.

Devices

Are

Not

Being

Picked

Up

Correctly

Carefully

check

the

beam's

alignment

to

the

device

and

the

device's

alignment

to

the

programming

module

to

verify

that

the

chuck

tip

is

centered

on

the

device

(refer

to

the

device

alignment

procedure,

beginning

on

page

4-27).

2500

Is

Not

Operating

and

Nothing

Is

Displayed

The

fuse

is

blown,

there

is

no

power,

or

the

power

supply

is

bad.

Check

the

main

fuse

(see

page

7-2),

AC

power,

power

cord

connection,

and

controller

board

LEDs.

Contact

Data

I/O

Support

(phone

numbers

listed

in

the

Preface)

for

specific

assistance.

Receiving

Tube

Overflows

The

number

of

parts

per

tube

is

incorrect

or

the

“Device

at

output

tube”

optic

is

bad.

Check

optic

diagnostic

tests

12

and

14.

Tube

was

removed

and

reinstalled

with

devices

in

it.

Insert

only

empty

tubes

in

output

tube

holders

while

a

Task

is

running.

The

number

of

parts-per-tube

parameter

on

the

TaskLink

screen

is

incorrect.

Check

the

2500's

display

for

the

number

of

parts

per

tube.

If

it

is

incorrect,

press

STOP

and

LOWER

CASE

+

T

on

the

2500's

keyboard.

Change

the

part

count

on

the

keyboard

if

it

is

incorrect.

Press

ENTER

and

then

START

to

continue

running

the

Task.

ProMaster

2500

User

Manual

5-23

Preventive

Maintenance

Corrective

Adjustments

Changing

Dot

Matrix

Printer

Ribbon

Cassette

Refer

to

the

procedure

on

page

5-57.

Changing

Thermal

Printer

Ribbon

Refer

to

the

procedure

on

page

5-59.

Adjusting

Dot

Matrix

Print

Head

Gap

The

print

head

gap

is

set

at

the

factory

and

will

not

usually

need

to

be

changed.

If

there

are

substantial

changes

in

the

thickness

of

the

label

or

label

backing,

however,

you

may

need

to

make

an

adjustment.

If

the

gap

between

the

platen

and

the

print

head

is

too

wide,

it

may

result

in

slanted

or

fuzzy

printing.

If

the

gap

is

too

narrow,

the

print

ribbon

may

rub

against

the

labels,

smudging

them

and

making

the

background

gray.

CAUTION:

Dangerous

high

voltages

are

present.

Do

not

perform

this

procedure

while

power

is

on

to

the

2500.

This

procedure

should

be

performed

only

by

a

qualified

service

technician.

To

adjust

the

print

head

height,

follow

these

steps:

1.

Turn

off

and

unplug

the

2500.

2.

Remove

the

ribbon

cartridge

and

labels.

3.

Locate

the

two

corner

screws

on

the

main

plate

that

hold

the

plate

in

position.

Loosen

these

screws

so

the

plate

is

free.

4.

Lift

the

main

plate

so

you

can

see

inside

the

2500's

base.

5.

Locate

the

four

hex

screws

on

the

back

side

of

the

print

head

that

hold

it

in

position.

Loosen

the

screws,

but

do

not

remove

them.

6.

When

the

print

head

is

free

to

move,

move

it

as

far

to

the

right

as

possible,

then

adjust

the

gap

between

the

print

head

and

the

underside

of

the

platen

to

approximately

0.018

inches.

7.

Hold

the

print

head

in

this

position

and

tighten

the

four

hex

screws.

5-24

ProMaster

2500

User

Manual