2500_Users_Manual- - 第210页
RIBBON LATCH NOT E NGAGED RIBBON NOT DETECTED SECURITY FU SE VIOLATION SUMCHECK E RROR UNABLE TO LOW ER BEAM UNABLE TO P ICK UP DEVICE, PRESS START UNABLE TO RAIS E BEAM Troubleshooting The ribbon pinch roller in the the…
ELECTRONIC ID ERROR
ERROR CLEARED, PRESS
START
DEVICE WAS DROPPED, PRESS START
HARDWARE DID NOT PASS
SELF-TEST
HOOD UP
ILLEGAL BIT
LABEL JAM, PRESS START
LABELS NOT CALIBRATED,
PRESS START
NON-BLANK
PROGRAM FAIL
Troubleshooting
The
internal
electronic
ID
of
the
device
that
is
being
programmed
did
not
match
the
ID
that
the
2500
expected.
Check
that
the
correct
devices
are
being
used
for
this
Task.
This
message
is
displayed
when
the
error
condition
was
corrected.
Error
occurs
when
a
device-related
operation
has
been
attempted
for
the
first
time
after
turning
the
2500
on.
A
critical
assembly
in
the
programming
electronics
has
failed.
Run
the
programming
electronics
self-test
as
described
on
page
5-50.
The
hood
was
up
when
you
started
a
handler
operation.
Lower
the
hood
and
press
START.
A
device
has
a
bit
programmed
and
the
2500's
RAM
indicates
that
it
should
be
blank
(unprogrammed)
.
If
the
devices
are
not
erasable,
the
device
cannot
be
programmed.
If
the
devices
are
erasable,
try
erasing
and
reprogramming.
The
labels
did
not
move
properly.
Make
sure
the
label
advance
rollers
are
clean,
the
pinch
rollers
are
engaged,
and
the
label
detection
optics
are
functioning
properly.
Make
sure
the
label
motor
is
operating
and
that
the
drive
belt
is
properly
installed.
Check
the
pulley
for
loose
set
screws.
Make
sure
that
the
label
reel
has
labels.
The
labels
did
not
calibrate
properly.
Make
sure
the
label
advance
rollers
are
clean,
the
pinch
rollers
are
fully
engaged,
and
the
ADC
optics
are
functioning
properly.
Check
the
ADC
optic
value
in
the
Optics
test.
Make
sure
that
the
label
advance
motor
is
operating.
Make
sure
that
the
label
reel
has
labels.
Make
sure
that
the
label
stock
is
not
sticking
to
the
liner.
The
2500
has
detected
bits
in
the
device
that
are
not
in
their
unprogrammed
message
state
and
are
not
illegal
bits.
The
devices
are
probably
programmable,
but
will
not
be
programmed
and
will
be
sent
to
the
fail
output
tube
when
Blank
Check
has
been
selected
as
a
Task
process.
The
2500
will
try
to
program
a
non-blank
device
if
Blank
Check
is
not
selected
in
the
Task's
process.
The
2500
has
applied
the
maximum
number
of
programming
pulses
according
to
the
device
manufacturer's
specifications
and
the
device
is
not
programmed.
The
device
should
be
discarded.
ProMaster
2500
User
Manual
6-3
RIBBON LATCH NOT ENGAGED
RIBBON NOT DETECTED
SECURITY FUSE VIOLATION
SUMCHECK ERROR
UNABLE TO LOWER BEAM
UNABLE TO PICK UP DEVICE,
PRESS START
UNABLE TO RAISE BEAM
Troubleshooting
The
ribbon
pinch
roller
in
the
thermal
printer
is
not
in
place
against
the
ribbon
drive
roller.
The
thermal
printer
ribbon
optic
detected
that
the
ribbon
roll
is
empty
or
the
ribbon
is
torn.
The
device
security
fuse
has
been
programmed.
A
load,
program,
or
verify
operation
will
give
this
error.
The
data
sumcheck
calculated
by
the
2500
during
the
file
download
did
not
match
the
sumcheck
written
in
the
data
file.
This
problem
could
be
caused
by
an
incorrect
device
selection.
The
beam
will
not
move
down,
or
the
beam
is
lowering
and
the
beam
down
optic
is
not
operating
correctly.
Run
the
Optics
diagnostic
test
to
check
the
beam
down
optic.
Clean,
adjust
or
replace
the
optics
based
on
the
test
results.
Low
air
pressure
may
be
too
low.
Confirm
that
it
is
set
to
40
PSI.
Ensure
that
no
object
is
blocking
the
beam's
complete
vertical
movement.
Ensure
that
the
beam
up
solenoid
and
cutoff
solenoid
(3)
are
functioning
properly.
Vacuum
is
not
being
achieved.
High
air
pressure
may
be
too
low.
Confirm
that
it
is
set
to
75
PSI.
The
device
is
not
positioned
on
the
chuck
properly.
Check
the
track
width
adjustment
and
the
beam
alignment
to
the
device.
The
chuck
you
are
using
may
be
dirty
or
may
not
be
the
correct
type
for
the
device
package.
Check
the
chuck
and
replace
it
with
the
correct
one.
Clean
or
replace
the
chuck
tip.
The
vacuum
generator
may
not
be
operating
correctly;
it
may
be
leaking,
or
its
filter
may
be
clogged.
Run
the
Optic
diagnostics
test
to
check
its
operation.
The
vacuum
switch
or
the
circuitry
on
the
controller
board
(or
connector)
may
be
faulty.
Check
the
LED
on
solenoid
7.
Check
the
24V
supply
used
for
the
vacuum
generator
solenoid
on
the
controller
board
at
JI.
The
solenoid
for
the
vacuum
generator
may
not
be
operating
correctly.
Check
the
Solenoid
diagnostics
test.
The
chuck
or
vacuum
line
may
be
leaking.
The
beam
will
not
move
up.
Check
optic
tests
and
run
solenoid
test
4.
Low
air
pressure
may
be
too
low.
Confirm
that
it
is
set
to
40
PSI.
Check
to
see
if
an
object
is
blocking
the
beam's
vertical
movement.
Lubricate
the
beam
shafts.
6-4
ProMaster
2500
User
Manual
UNABLE TO RELEASE DEVICE,
PRESS START
VERIFY FAIL, PASS X
Troubleshooting
Check
to
see
if
the
beam
up
solenoid
is
functioning
properly.
Check
the
red
LED
on
the
solenoid
itself
(see
Figure
5-16)
to
see
if
it
turns
on
during
the
test.
Use
a
small
hex
wrench
to
depress
the
manual
test
button
on
the
side
of
the
solenoid
to
see
if
the
beam
rises.
If
it
does
not
move
up,
check
the
air
pressure
or
check
for
leaks
in
the
air
line.
Replace
the
solenoid
if
necessary.
Low
air
pressure
may
be
too
low.
Confirm
that
it
is
set
to
40
PSI.
Check
the
blow
off
solenoid
diagnostic
test
(test
number
5).
Vacuum
does
not
shut
off.
Check
S7
solenoid
LED
on
handler
controller
board
while
running
the
solenoid
test.
Check
the
vacuum
generator
solenoid
to
see
if
the
LED
goes
on
and
off
when
the
test
is
run.
Low
(pass
1)
or
high
(pass
2)
verify
of
the
data
in
RAM
with
the
data
in
the
device
has
failed
to
match.
ProMaster
2500
User
Manual
6-5