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EDM V2.2 / U ser Guid e Ausgabe 10/2013 E dition 55 General d istribution list The genera l distrib ution list reacts to no tifications from all lines sim ultaneous ly, but is oth erwise the same as normal distr ibution …

EDM V2.2 / User Guide Ausgabe 10/2013 Edition

5.1.7.3 E-mail Configuration

EDM e-mail notification uses SMTP to distribute notifications arriving at the Master Server. The

following must be configured:

● The network address of the SMTP server (Server)

● User and password: These fields are only active, if UseSmtpAuthentication in Advanced

Settings is set to True. The password used for SMPT authentication is saved in the

configuration files, using basic encryption.

● The sender to be entered in the message (From)

● A set of distribution lists

E-mail distribution lists make it possible to keep e-mail traffic to a minimum and to send the e-mails

to precisely the person(s) responsible. A distribution list only responds to notifications from a

specific line.

The storage location of the configuration file is specified for informational purposes and must not be

changed. Direct manipulation of the configuration file should be avoided.

Distribution Lists

A line must be selected before a new distribution list can be added. A name and a comment are

assigned to each new list.

Managing distribution lists

After a distribution list has been selected, the e-mail addresses of the recipients can be entered. All

recipients on the distribution list receive e-mails regarding notifications that refer to one of the

selected object types. Only those notifications that originate from the line for which the distribution

list was created are taken into account.

Figure 5-12: Configuration of e-mail distribution lists

EDM V2.2 / User Guide Ausgabe 10/2013 Edition

General distribution list

The general distribution list reacts to notifications from all lines simultaneously, but is otherwise the

same as normal distribution lists.

NOTICE

As the rule actions define the conditions for sending e-mail messages, line-based

recipient lists should be avoided.

Instead, use recipient lists based on "All Lines" to profit from the recipient list association

to the EDM rule actions.

Rule Action Editor E-Mail Options

A list of e-mail recipients can be associated to each notification rule. On matching rule patterns, if

the Send E-Mail checkbox is active, an e-mail message is sent to each recipient listed in the

Recipients list. The Recipients list may contain distribution list names as defined in the e-mail

distribution list editor as well as individual e-mail addresses.

Figure 5-13: Rule Action Editor – E-Mail Options

Rule Action Editor Comment Options

Any EDM rule contains an instruction to handle the comment dialog on the EDM Line on matching

patterns. The last matching rule whose comment option is not Not specified determines whether

to show the dialog and whether to provide predefined values for the comment fields.

Figure 5-14: Rule Action Editor – Comment Options

EDM V2.2 / User Guide Ausgabe 10/2013 Edition

5.1.8 Configuration Status Monitor

Figure 5-15: Configuration Status

The Configuration Status tab gives some information about the status of the EDM Client

computers (upper pane) and their EDM applications (lower pane). The possible icons are listed in

the following table:

Outdated The configuration is outdated and synchronization is required

Offline No network connection to the client

Timeout The connection to the client has timed out

Unknown The state of the client is unknown / unsupported

Error Unexpected error (see log files)

Ok The client is running and its configuration is up to date

Updating The client is currently applying a new configuration

No Data The client is probably offline or configured incorrectly.

Invalid The client has an invalid configuration

Table 5-1: Configuration status icons

Context menu Send to Line Server

sends a configuration update request (with the current configuration data for this client) to the

selected EDM configuration client. If the client accepts the data may depend on the state of the

application.

Context menu Send all pending changes

sends a configuration update request to all outdated EDM configuration clients.