AltaPail II Bulk Melters Product Manual - 第129页

Advanced Software Me lter Configuration 7 -43 Part 1121836_03 E 1 1/2014 Nordson Corporation 6. Refer to Figure 7 -1 to locate a nd remove the Customer SD card from the LCD module, then pla ce it into the SD Card devi ce…

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Advanced Software Melter Configuration
7-42
Part 1121836_03
E 11/2014 Nordson Corporation
Creating the EventLog and Diagnostic Files
Use the Display/Save Diagnostics to do the following:
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Create a csv version of the event log, allowing you to easily view the file
in most any spreadsheet program. Refer to Using the EventLog.csv for
more information.
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Create a diagnostic file that you can send to your Nordson service
representative to help resolve melter issues. Refer to Using the
diagnostic.nor file for more information.
NOTE: To make use of the saved log files, you must have a computer with
an SD Card device with Read/Write capabilities.
Back
Done
Display/Save Diagnostics
Save File
Home
05/04/12
Source: System
Zone/Parameter: 0
11:52:20 Event Ready enter
0
Status:OK
Zone/Sub-code:
05/04/12
Source: System
Zone/Parameter: 0
11:52:50 Event Ready enter
0
Status:OK
Zone/Sub-code:
05/04/12
Source: HMI
Zone/Parameter: 17
11:40:03 Event Zone control off
0
Status:OK
Zone/Sub-code:
05/04/12
Source: System
Zone/Parameter: 0
11:32:20 Event Ready enter
0
Status:OK
Zone/Sub-code:
1. From the Home Display touch
Master
Controls
2. Touch System, then Administration.
3. Touch Display/Save Diagnostics and select the Complete Event Log
option. The entire event log is saved regardless of which filter you
selected.
4. Touch Next, then touch Save File. A message box appears confirming
when the files have been saved to the Customer SD Card.
5. Switch the melter Off, and disconnect the electrical power to the melter at
the local power source. Open the door to access the CPU board.
Advanced Software Melter Configuration
7-43
Part 1121836_03
E 11/2014 Nordson Corporation
6. Refer to Figure 7-1 to locate and remove the Customer SD card from the
LCD module, then place it into the SD Card device connected to your
computer. By default, the following files are created:
File Name Description
EventLog.csv Provides shop technicians a quick and easy way to
troubleshoot melter issues by viewing recent
Parameter/Set Point changes, as well as Faults and
Alerts events.
NOTE: You can view the file in most any
spreadsheet program.
Diagnostic.nor Provides your Nordson service representative the
ability to view the EventLog data, along with
additional embedded melter software and hardware
data to help resolve melter issues.
NOTE: You will not be able to view this file. Contact
and email this file to your Nordson service
representative.
Using the EventLog.csv File
All events, regardless of which filter you selected, is saved the EventLog.csv
file located on the Customer SD Card.
1. Refer to Figure 7-1 to locate and remove the Customer SD card, and
place it into your SD Card device connected to your computer.
2. Access the SD Card and locate the EventLog.csv file. You can use most
any spreadsheet program to view this file.
3. When done, replace the Customer SD card back to the melter. Close the
access door, connect the electrical power to the melter at the local power
source, then switch the melter On.
NOTE: The maximum file size is limited to 500 kB or approximately 5,600
events.
Additional Event EventLog.csv Information
When the EventLog.csv initially exceeds its 500 kB file size limit, the
following happens:
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The EventLog02.csv file is automatically created, and now it saves
the new event log data.
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The EventLog.csv file stores the old event log data.
When the EventLog02.csv file exceeds its 500 kB file size limit, the following
happens:
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The EventLog.csv file is automatically cleared of it old event log data,
and now it saves the new event log data.
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The EventLog02.csv file stores the old event log data.
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The pattern repeats itself, where the two csv files swap between
saving new event log data and storing old event log data.
Advanced Software Melter Configuration
7-44
Part 1121836_03
E 11/2014 Nordson Corporation
Using the diagnostic.nor File
If you are unable to resolve the melter issue yourself, it is recommended that
you contact, then send the diagnostic.nor file to your Nordson service
representative. Before doing so, make sure of the following:
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You have a computer with an SD Card device with Read/Write
capabilities.
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The computer has Internet access.
1. Refer to Figure 7-1 to locate and remove the Customer SD card, and
place it into your SD Card device that is connected to your computer.
2. Create an email, locate and attache the diagnostic.nor file located on the
SD Card and send it to your Nordson service representative.
3. When done, replace the Customer SD card back to the melter. Close the
access door, connect the electrical power to the melter at the local power
source, then switch the melter On.
NOTES:
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You will not be able to open or view the diagnostic.nor file, as it is in a
Nordson propriety file format.
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You only need to send the diagnostic.nor, file, as it includes the
EventLog data in addition to the other embedded melter software and
hardware data.