80S-2080F480F4-680F5 User’s Manual - 第652页
SIPLACE 80S-20/F4/F4-6/F5 User’s Manual 11 Station Extensions/Options Edition 03/98 from Software Version SR.404.xx 11.8 Remote Service 11 - 55 11.8.4 Possible Functions The followi ng compo nents can be ac cessed remot …
11 Station Extensions/Options SIPLACE 80S-20/F4/F4-6/F5 User’s Manual
11.8 Remote Service Edition 03/98 from Software Version SR.404.xx
11 - 54
11.8.2.1 Data Security
- The machine or system can only be accessed when this is specifically desired by the customer and when
he allows this to be done via the requisite communications PC.
- The service engineer will be working in a closed room in the service center. Only authorized persons will
have access to this room.
11.8.3 Requirements
To enable a connection to be set up between the service center and the customer‘s system, both routers
(communications PCs) must communicate via a suitable correspond ISDN connection. See also Fig. 11.8.1
and Fig. 11.8.2.
11.8.3.1 Specifications of the ISDN Connections
l Equipment
- Network terminator (NT) with S0 interface which must be accessible via an RJ 45 Western plug.
l Features
- File transmission
- ISDN call number forwarding
- Charging information during the call
SIPLACE 80S-20/F4/F4-6/F5 User’s Manual 11 Station Extensions/Options
Edition 03/98 from Software Version SR.404.xx 11.8 Remote Service
11 - 55
11.8.4 Possible Functions
The following components can be accessed remotely from the service centers in Munich, Singapore and
Alpharetta and the corresponding functions operated and monitored.
l Line computer (SCO UNIX)
- Remote log-in
- Chat
- Sending commands to the customer‘s line computer
- Starting and stopping programs in the customer‘s line computer
- Remote editing
- File transfer
l Station computer
- Remote log-in
- Remote operation of programs (user interface, diagnostics)
- Remote operation of customer‘s user interface
- Remote display of customer‘s user interface
- Sending messages to customer‘s station computer (chat mode)
- File transfer
- Remote editing
- Logging
l Machine controller (RMOS 3.20)
- Remote log-in
- File transfer
11 Station Extensions/Options SIPLACE 80S-20/F4/F4-6/F5 User’s Manual
11.8 Remote Service Edition 03/98 from Software Version SR.404.xx
11 - 56
11.8.5 Overview
The following possibilities as regards configuration are available to the customer‘s placement line:
Connection of the ISDN router to the local SIPLACE LAN and connection of the ISDN router to customer‘s site
LAN.
11.8.5.1 Connecting the ISDN Router to the Local SIPLACE LAN
This possibility is used when there is no local LAN available at the customer. The customer will not need to
implement any additional data security measures.
Fig. 11.8.1 Connection to local SIPLACE LAN
Line computer
Router
Station com-
puter
Machine
controller
SIPLACE
LAN
Router
Station com-
puter
LAN
Line computer
Customer‘s placement line Service center
ISDN
network
= LAN card