StackShotManual_1_5.pdf - 第45页
45 7. Troubleshooting Problem Cause Solution Display is not lit. Power cord is not inserted properly into the power jack. Insert the power cord properly into th…
6.4 TheRail
Hereisaclose‐upoftheStackShotrail:
Yes,thisisashamelessplugforReallyRightStuff’sARCAclamp.Formacro‐photographyahigh
qualitytripod,clamp,cameraequipment,andmostimportantly–therail,areessentialforthe“best
inclass”finalimages.
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45
7. Troubleshooting
Problem Cause Solution
Displayisnotlit. Powercordisnotinserted
properlyintothepowerjack.
Insertthepowercord
properlyintothepowerjack.
Itneedstobefullyseatedin
theconnector.
Powercordisnotpluggedinto
thewall.
Plugpoweradapterintothe
wall.
WrongAC/DCadapterused. BesuretousetheAC/DC
adapterthatwasincluded
withyourStackShotmodule.
Backlightingisturneddown
toolow.
Ifthebacklightingwasturned
downtouseinthedark,you
maynotbeabletoseeitin
brightlight.Inaroomwith
lesslight,adjustthe
backlightingperthemanual.
TriggerLEDisconstantlyon
anddim.
Thetriggeroutputhasashort
circuit.
Disconnecttheload(flash,
accessory,etc)fromStackShot
andseeifthelightgoesout.
Ifitdoes,somethingiswrong
withtheload.
Yourload(camera,flash,
accessory,etc)isnotpowered
up.
Theloadmayhaveaslightly
resistivepathtoground.
Poweruptheload.
Cameraorflashdoesnot
trigger
Equipmentinsleepmode. Ensureequipmentisinready
mode.
ShutterDisablefeatureis
active.(SDblinking)
Turnoffthe“ShutterDisable”
feature.
Motordoesnotspin Motorcableisunplugged. Pluginmotorcable.
Motorcablenotseated. Withnewproductsthe
connectorscanbequitestiff.
Besuretheconnectorsare
fullyseatedinthecontroller
andtotherail.
MotorTorquesettingistoo
low.
Increasethemotortorque
setting.
Objectisjammingtherail. Inspecttherailandmakesure
thatnothingisjammingthe
pathofmovement,gear,etc.
Motormakesclunkingnoise Motorcablenotseated. Withnewproductsthe
connectorscanbequitestiff.
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Besuretheconnectorsare
fullyseatedintothecontroller
andtotherail.
Motorsquealingwhennotin
use
HighPrecisionoptionis
enabled
Inthe“GlobalConfiguration”,
turnthe“hiprecision” option
to“off”.
Cameratakesmultiple
picturesperstep
#picssettogreaterthanone Inthe“GlobalConfiguration”,
adjust“#pics”to“1”
Cameraincontinuousmode StackShotdefaultstoa500ms
shutterpress.Makesurethe
cameraisinsingle‐shotmode
Needtorestorefactory
settings
OperatorError WithStackShotpoweredoff,
holddowntheDOWNbutton,
andapplypower.Oncethe
splashscreenshowsup,
releasetheDOWNbutton.
Thiswillloadthefactory
defaults.ItwillNOTerase
yoursavedsettings.
IfyoucannotresolveaproblemwithStackShot,pleasecontactusatsupport@cognisys‐inc.com
.
Wewanttomakesurethatyouarecompletelysatisfiedwithourproduct.