PSV7000_ Owners Manual_096-0460-001B - 第13页
• Contacting Data I/O •• Data I/O Customer Support PSV7000 Owner’s Manual xi back Germany: www .dataio.de Other Countries Data I/O Customer Support offices ar ound the world are staffed with factory-trained technicians t…
Preface • Contacting Data I/O
x Data I/O • 096-0460-001B
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Contacting Data I/O
Contact Data I/O for technical assistance by visiting the Data I/O Web
site and completing a Web form.
To help us give you quick and accurate assistance, please provide the
following information:
• Machine serial number
• TaskLink and AH700 software version numbers
• Detailed description of the problem you are experiencing
• The event log from the FlashCORE programmer site
• Error messages (if any)
• Device manufacturer and part number (if device related)
Note: For later versions of this manual, check our web site Techni-
cal Library.
Data I/O Customer Support
Worldwide: www.dataio.com
China: www.dataio.cn
For Serial Number location
see page 1-10
Data I/O Corporation
Redmond, WA USA 98052
Telephone: +1 425-881-6444
in USA: 1-800-3-DATAIO
Fax: +1 425-867-6972
E-mail: support@dataio.com
Data I/O Co. Ltd E-mail: support@dataio.com
The best way to contact technical support is by using our online
form: at www.dataio.com click on the Technical Support button.
Want to contact Sales?
USA–
salesDIOAmerica
@dataio.com
China–
ChinaSales@dataio.com
Germany–
salesgmbh@data-io.de
• Contacting Data I/O •• Data I/O Customer Support
PSV7000 Owner’s Manual xi
back
Germany: www.dataio.de
Other Countries
Data I/O Customer Support offices around the world are staffed with
factory-trained technicians to provide prompt, quality service. For
warranty service, contact Data I/O Customer Support at the numbers
listed at our Rep Search on our Web site.
Warranty Information
Data I/O Corporation warrants this product will be free from defects
in materials and workmanship for one (1) year from delivery.
This warranty and any third party warranties are in lieu of all other
warranties, expressed, implied, or arising under law, including, but
not limited to, the implied warranties of merchantability and fitness
for a particular purpose.
Data I/O GmbH E-mail: support@dataio.com
To find your local Data I/O representative on our Web site, click Techni-
cal support > Representative Search.
http://www.dataio.com/en-us/contactus/representativesearch.aspx
Preface • Repair Service
xii Data I/O • 096-0460-001B
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Repair Service
After the warranty period expires, Annual Service Agreements are
available. As the end of your warranty period approaches, our sales
group will contact you with the Service Agreement options. Repairs
to systems or sub-assemblies that are not on a service agreement will
typically be charged for labor and material costs.
For more information or to order a Service Contract, call Data I/O
Customer Support at the numbers listed — See “Contacting Data
I/O” on page x.
Change of Address
If your address has changed, please notify Data I/O Customer Sup-
port via e-mail. This ensures that you receive information about
product enhancements. Be sure to include the machine model and
serial number.