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30 On-site service W e are there for y ou worldwide. We place extremely high demands on the quality of our systems. W e want to fulll these demands with regard to our services offerings well. From Blaubeuren to Atlanta …
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Technology Academy
Exchange of experience and know-how
New ideas can only be developed by means of a regular
exchange of knowledge and experience with customers
and colleagues. Rehm provides you with a forum.
You can participate in seminars and workshops covering
interesting issues from the electronics industry at our
Technology Academy. Beyond this, we hold various training
events dealing with the technological background informa-
tion associated with our systems and their use, and provide
you with comprehensive consultation regarding all of the
relevant processes.
Our speakers are also more than happy to come to your
company facilities to offer special training sessions covering
your specic issues, for example system technology or ma-
chine operation. Interested parties are requested to contact
info@rehm-group.com.
USER TRAINING
One-on-one or group training for system
technology and machine operation
PROCESS CONSULTATION
Individual consultation covering proling,
system conguration and error analysis
TRAINING I SEMINARS
Theoretical basics and workshops dealing
with issues such as soldering technology,
vacuum processes and protective coatings
THE COMPANY
About Us
Locations
Chronicle
KNOW-HOW
Research & Development
Design Engineering
Manufacturing
VALUES
Quality
Sustainability
Social Responsibility
PROCESS CONSULTATION
Technology Center
Technology Academy
Service
30
On-site service
We are there for you worldwide.
We place extremely high demands on the quality of our systems. We want
to fulll these demands with regard to our services offerings well. From
Blaubeuren to Atlanta and Príbor, all the way to Szendehely, Dongguan and
Guadalajara – we provide you with support and respond to your concerns
regarding all aspects of sales and service. Anywhere, all over the world!
Do you need special consultation concerning our systems, an installation or a
replacement part? For us, responsibility doesn’t end when the sales deal has been
closed! We maintain intensive contact with our customers and suppliers after
investment in a Rehm system too. And special attention is focused on very short
response times in this respect. Delivery dates, installations and service inspections
are rmly scheduled at Rehm. And our service department is available to you
around the clock to answer questions about your application – in order to keep
your production line running smoothly.
24 hours
a day available
24 h
Service
from A to Z
in 24 countries
on site
Contact information:
Service-Center:
Mon – Thurs 07:00 – 16:30
Fri 07:00 – 12:15
service@rehm-group.com
24h-Service-Hotline:
Germany +49 (0) 7344 - 9606 511
China +86 769 8328 0260
VALUES
Quality
Sustainability
Social Responsibility
PROCESS CONSULTATION
Technology Center
Technology Academy
Service
KNOW-HOW
Research & Development
Design Engineering
Manufacturing
THE COMPANY
About Us
Locations
Chronicle
31
Regular audits and certication in accordance with the ISO standard
CE-compliant system planning and design
Avoidance of errors by means of continuous improvement
Training in accordance with a dened quality matrix
Customer satisfaction and customer orientation
Our guarantee for success:
We bank on quality!
The satisfaction of our customers is our measure for suc-
cess and it permeates each and every detail of our produc-
tion system. “Made in Germany” is seen as a guarantee for
quality and a success factor, upon which our customer can
rely without reservation anywhere in the world.
We manufacture high quality thermal systems “Made by
Rehm” in accordance with German quality standards and
established guidelines. Our systems are certied in accord-
ance with the ISO standard at regular intervals, so that each
and every part complies with our demand for perfection. Our
subsidiary, Rehm BlechTec, has also been distinguished as a
specialized welding shop for many years in accordance with
strict quality criteria, and provides outstanding metalworking
services for Rehm’s systems. Beyond this, and in addition
to compliance with internal specications and legal require-
ments, our lived quality management system targeted at opti-
mization and continuous improvement, for example by means
of training programs for employees, is of central importance
for us. As a result, Rehm does justice to the requirements of
its customers in the long-term and is able to maintain busi-
ness relations on a basis of mutual trust and cooperation.
THE COMPANY
About Us
Locations
Chronicle
KNOW-HOW
Research & Development
Design Engineering
Manufacturing
PROCESS CONSULTATION
Technology Center
Technology Academy
Service
VALUES
Quality
Sustainability
Social Responsibility