Instruction_for_SIPLACE_Repair_Services_final_EN.pdf - 第3页

What is the SIPLA CE Repair Serv ice? 10/26/2016 ASM Assembly Systems Page 3 The SIPLA CE Repair Service is a serv ice for SIPLA CE c ustomers. It repairs and tests defective SIPLA CE products in accordance w ith factory…

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Contents
10/26/2016 ASM Assembly Systems Page 2
What is the SIPLACE Repair Service?
Will I receive a confirmation or cost estimate from ASM?
Which products does the SIPLACE Repair Service accept?
How much does the SIPLACE Repair Service cost and how can I use it?
How does the defective product have to be packaged, and what must be included?
What information does the repair sticker have to include?
What should the “Problem description” field on the sticker include?
What is the shipping address?
Where can I find the SIPLACE Repair Service sticker?
What is the SIPLACE Repair Service?
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The SIPLACE Repair Service is a service for SIPLACE customers.
It repairs and tests defective SIPLACE products in accordance with factory standards
before shipping them back to the customer.
What we offer:
Top repair quality in accordance with factory standards
Quick turnaround
Transparent pricing
Lower cost than replacing the product
Will I receive a confirmation or cost estimate from ASM?
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Normally not.
Since speed is usually of the essence, we repair your placement head and ship it back to you as
quickly as possible. Sending out cost estimates and waiting for your acceptance would only slow
things down.
Your benefit:
You get the repaired item back as quickly as possible.
We’ll get in touch with you only in exceptional cases, for example if the product cannot be repaired or
additional costs will arise.