ASM-SMT-Technical Conditions of Order and Deliveries (TCOD).pdf - 第14页

14 www.asm-smt.com • Control plan that describe production process control • FMEA for category A parts • Packaging proposal for the serial production shipment • Drawings showing the marked test characteristics (assignabl…

100%1 / 48
13 www.asm-smt.com
7.4.5. Test records and safekeeping
Quality records furnish the evidence that the quality requirements have been met. They must be maintained so that they
can be evaluated and permit a clear assignment to the tested products.
The quality records must be kept in compliance with the applicable legal provisions. The responsibility for the proper
safekeeping lies with the supplier.
The records shall be made available for review to the representatives of ASM AS on request and serve as the basis for
cyclic quality reviews between the supplier and ASM AS.
7.4.6. First article inspections
The First article inspection must furnish evidence prior to the start of the series production that the quality requirements
that have been agreed and defined in drawings and specifications are met.
First articles are products that have been fully produced using series equipment under series conditions.
A sufficient number of First articles shall always be produced to enable an initial statistical assessment of the
manufacturing process. The selection criteria for the statistical analysis shall be coordinated with the Supplier Quality
department of ASM AS. At least 3 units shall be subjected to 100% testing of all attributes.
The number of First articles to be manufactured shall be specified by ASM AS in the order for the First articles.
This procedure serves the purpose of obtaining an initial statement about whether the production process is repeatable,
stable and capable with respect to the accuracy requirements.
A First article inspection must always be conducted for / in the case of:
• Parts / assemblies (new parts) manufactured by a supplier for the first time
• Major changes initiated by ASM AS according to the requirements defined in the change requests
• Product changes initiated by the supplier or his subcontractors if such changes have an impact on the form and
appearance, interchangeability or functionality as well as performance features
• Production relocations initiated by the supplier or his subcontractors with respect to function-relevant / critical
processes
• Changes of the production process at the supplier or his subcontractors with respect to function-relevant / critical
processes
• More than one year production interruption
In the case of production relocations and changes of production processes with respect to function-relevant or critical
processes, the supplier shall always notify ASM AS in order to coordinate the implementation and number of First articles
to be supplied.
As a rule, the order to produce First articles will be defined by ASM AS in the order or change request.
Inspection of the First articles according to the quality attributes that are defined in the drawings and specifications with
respect to dimensions, materials, functionality, appearance, surface quality, etc. in the form of a variable test (measuring
inspection) if possible. This may require the use of external services.
As a rule, the goal shall be process capabilities in the individual processes. The measuring and test results have to be
evaluated under this aspect.
Scope of First article inspections:
• First article inspection report results
• Documentation of test results using the forms provided for this purpose
Test results shall be recorded as set point (lower and upper) tolerance limits and actual value, in order to enable
their quick and easy comparison.
• Report results and test results shall be enclosed with the supplied goods so that they can be clearly assigned to
the numbered parts and are provided with the date / signature.
• Reports on life cycle, reliability or other special tests
• Clearly identified parts that can be clearly assigned to the documentation
• Material certificate
• Evidence of compliance with required legal provisions (e.g. environment, safety)
• Declaration of compliance with the specified requirements for purchased parts / components used
14 www.asm-smt.com
• Control plan that describe production process control
• FMEA for category A parts
• Packaging proposal for the serial production shipment
• Drawings showing the marked test characteristics (assignable to test result, e.g. by consecutive number)
The documentation can also be supplied by fax, email, Internet etc. in coordination with ASM AS.
Incomplete deliveries of First articles will result in the refusal of the First articles!
As a rule, all quality requirements must be meet. Non-compliance is not permissible!
Repeated refusals can lead to objections, which can in turn affect the supplier rating!
After the samples have been submitted and the First article inspection reports have been generated, the Incoming
Inspection department of ASM AS will conduct a counter-check. It is also possible to conduct a joint inspection at the
supplier after prior coordination.
The release of the samples does not dispense the supplier from his responsibility for the quality of his products.
The release of the First articles does not constitute a delivery order.
Approved First article forms include e.g. First Article Report see Appendix 11.1a and 11.1b.
First Article flow attached 11.2
Always check with Procurement Engineer / Supplier Quality Engineer for the specific first article requirements for various
commodity which is described in “First Article Submission and Requirement” document.
7.5. Identification and traceability, configuration documentation
Special attention must be paid to safety-relevant components and assemblies for reasons of product liability.
Failure to observe the minimum applicable regulations in the respective countries may entail severe pecuniary penalties,
recall or replacement campaigns or a sales ban in the case of quality defects.
In the event of a product safety incident, evidence of the properly executed tests and the traceability of the results must be
furnished for the affected components and assemblies.
In order to ensure the traceability of the supplied products, the supplier must clearly identify his supplied or manufactured
products relevant for the safety or functionality of the ASM AS products.
Where required by ASM AS, traceable documentation must be provided for systems and assemblies with respect to their
constituent components and subassemblies by means of serial numbers or batch numbers. The records must be kept in
compliance with the applicable legal regulations.
Form and content of the identification and documentation shall be agreed with ASM AS if not already specified in the
product documentation.
15 www.asm-smt.com
7.6. Supply to ASM AS
Supply deliveries must be provided with adequate identifications to allow their clear assignment to the associated delivery
documents. The delivery documents must contain information about the delivered material with the associated material
numbers and orders for which the delivery is made.
Labeling of packing units see chapter 9.6.5
7.7. Quality Defects
7.7.1. Defective products at ASM AS
If deviations from the agreed specifications and requirements are detected during the tests or during the manufacturing at
ASM AS, the following measures may become necessary in coordination with the supplier, in addition to any claims and
rights of ASM AS constituted according to the order conditions in connection with the applicable legal provisions:
• Refusal of the delivered lot by ASM AS
• Immediate replacement delivery by the supplier for defective and suspect parts
• 100% screening by the supplier
• Rework on site by the suppler
• Rework on site by ASM AS.
7.7.2. Notification of defects and statements
Every refusal of defective components and modules by ASM AS will be accompanied by a notification of defects. The
supplier will usually be requested to supply the result of his investigations and the resulting corrective and preventive
measures within:
24 hours – Acknowledgement (Agree or disagree about the issue feedback by ASM AS SQ)
3 working days - Containment action – (Screening of inventory at supplier premises and ship good parts/recall back
the rejected parts from ASM)
4D - 10 working day from the time supplier received the defective sample/ sufficient information to perform the failure
analysis.
8D – 20 workings day from the time supplier received the defective sample/ sufficient information to perform the
failure analysis.
Number of working days are just indicative, ASM AS encourage supplier to submit the report as early as possible to
prevent the rejects at our premises.
The timely statement and the quality of the definitions are part of the supplier rating.
The statement must contain a reference to the notification of defects (indication of the number and date of the notification
of defects, the ASM AS material number and the number of parts).
The statement shall contain the following items in orientation 8D method, see also Appendix 11.3:
• Indication of the responsible processing individual and/or processing team
• Short description of the problem for the detected defect
• Initiated ad hoc measures with indication of the responsible individual and the deadline for completion
• Cause analysis
• Proposed measure for fault elimination
• Measure that has been taken for fault elimination with indication of the responsible individual and deadline for
completion
• Measure to prevent the repetition of the problem with indication of the responsible individual and deadline for
completion
• Evaluation of the effectiveness of the measure with indication of the responsible individual and deadline for
completion.
7.7.3. Analyses of returned goods
For all parts, components and modules returned for repair, the contents of the repair shall be documented and evaluated
by fault attributes.
These evaluations serve as the basis for cyclic quality reviews between the supplier and ASM AS.