ASM-SMT-Technical Conditions of Order and Deliveries (TCOD).pdf - 第16页
16 www.asm-smt.com 7.7.4. Production permit w aiver The concession is designed to provide a one-time opportunity to supply slightly defective parts to ASM AS upon prior approval. A concession is an approval of single par…
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7.6. Supply to ASM AS
Supply deliveries must be provided with adequate identifications to allow their clear assignment to the associated delivery
documents. The delivery documents must contain information about the delivered material with the associated material
numbers and orders for which the delivery is made.
Labeling of packing units see chapter 9.6.5
7.7. Quality Defects
7.7.1. Defective products at ASM AS
If deviations from the agreed specifications and requirements are detected during the tests or during the manufacturing at
ASM AS, the following measures may become necessary in coordination with the supplier, in addition to any claims and
rights of ASM AS constituted according to the order conditions in connection with the applicable legal provisions:
• Refusal of the delivered lot by ASM AS
• Immediate replacement delivery by the supplier for defective and suspect parts
• 100% screening by the supplier
• Rework on site by the suppler
• Rework on site by ASM AS.
7.7.2. Notification of defects and statements
Every refusal of defective components and modules by ASM AS will be accompanied by a notification of defects. The
supplier will usually be requested to supply the result of his investigations and the resulting corrective and preventive
measures within:
24 hours – Acknowledgement (Agree or disagree about the issue feedback by ASM AS SQ)
3 working days - Containment action – (Screening of inventory at supplier premises and ship good parts/recall back
the rejected parts from ASM)
4D - 10 working day from the time supplier received the defective sample/ sufficient information to perform the failure
analysis.
8D – 20 workings day from the time supplier received the defective sample/ sufficient information to perform the
failure analysis.
Number of working days are just indicative, ASM AS encourage supplier to submit the report as early as possible to
prevent the rejects at our premises.
The timely statement and the quality of the definitions are part of the supplier rating.
The statement must contain a reference to the notification of defects (indication of the number and date of the notification
of defects, the ASM AS material number and the number of parts).
The statement shall contain the following items in orientation 8D method, see also Appendix 11.3:
• Indication of the responsible processing individual and/or processing team
• Short description of the problem for the detected defect
• Initiated ad hoc measures with indication of the responsible individual and the deadline for completion
• Cause analysis
• Proposed measure for fault elimination
• Measure that has been taken for fault elimination with indication of the responsible individual and deadline for
completion
• Measure to prevent the repetition of the problem with indication of the responsible individual and deadline for
completion
• Evaluation of the effectiveness of the measure with indication of the responsible individual and deadline for
completion.
7.7.3. Analyses of returned goods
For all parts, components and modules returned for repair, the contents of the repair shall be documented and evaluated
by fault attributes.
These evaluations serve as the basis for cyclic quality reviews between the supplier and ASM AS.
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7.7.4. Production permit waiver
The concession is designed to provide a one-time opportunity to supply slightly defective parts to ASM AS upon prior
approval.
A concession is an approval of single parts, assemblies and materials not complying with the specifications of ASM AS,
this approval being limited in quantity and/or time.
A concession must always be made in writing, see Appendix 11.4. It shall be requested via the competent Procurement
department or the Supplier Quality department of ASM AS.
A supplier’s request for a concession must include:
• Description of the defect
• ASM AS material number, including the functional and product version
• Affected quantity
• Affected serial numbers
• Definition of the corrective and preventive measures for subsequent reliable and permanent avoidance of the
fault.
A release can only be issued if the functionality, durability, reliability and safety of the affected products are not impaired.
A copy of the concession certificate shall be enclosed with the delivery.
7.8. Processing of Returns
7.8.1. General procedure
As a rule, returns are processed by means of repair orders.
Returns can be products
• that is sent to the supplier for repair because they were damaged at ASM AS and must be repaired.
• that exhibit quality defects for which the supplier is responsible.
When these products are delivered again, it shall be observed that the deliveries are made to execute the corresponding
repair orders and not another order that is still open.
It shall be ensured that no repaired products are delivered as new products.
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8. Product safety and product related environmental protection
As a fundamental principle, all manufacturers have an obligation to supply safe products.
The products supplied must not represent any hazard to life or limb, health, property or the environment.
8.1. Conformity of ASM AS products
The primary markets for sales of ASM AS products are in Europe, North America and Asia.
Suppliers and manufacturers of products are obliged to observe the norms, standards and statutory requirements that
apply to their products in the relevant countries.
In addition, ASM AS must also observe the norms, standards and statutory requirements that apply to its products in these
countries.
For this reason, suppliers and manufacturers of products must also observe the directives and standards listed below for
the products supplied to ASM AS.
Directives and standards for Europe:
DIRECTIVE 2011 / 65 / EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on the restriction of the use of
certain hazardous substances in electrical and electronic equipment (RoHS)
Directives and standards for P.R. China:
GB/T 26572-2011 Requirements for Concentration Limits for Certain Restricted Substances in Electrical and Electronic
Products.
SJ/T 11364-2014 Marking for the Restricted Use of Hazardous Substances in Electronic and Electrical Products.
Directives and standards for North America:
UL 508 Industrial Control Equipment
UL 94 Flammability of Plastic Materials for parts in Devices and Appliances
Product-related requirements in respect of norms and standards that go beyond this are defined in the product
specifications.
Supplementing information and requirements to the product related environmental protection see also chapter 9.7.
8.2. Archiving
The supplier is obliged to ensure the seamless archiving of all quality-relevant documents and data for the purpose of
product liability / product safety.
The archiving of documents and data forms the secure technical foundation in case of recourse.
The archiving of quality-related data and documents subject to legal safekeeping requirements must be ensured for a
minimum period of two years for hard copies and ten years for soft copies.
Safekeeping periods exceeding the above legal minimum periods may also result from the life cycle of the corresponding
products with the user or from statutory periods of limitation for product liability cases or specific applicable legal
regulations, e.g. for products installed in plants.