00196950-02_VD_OIS_SIS 10.1_DE EN.pdf - 第14页
OIS 10.1 / Software Vers ion Desc ription Ausgabe 11/2012 Ed ition 14 7 Installa tion To install the softwar e see the OIS Ins tallation Manua l , item no . [ 00196956 - xx ] .
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Monitoring functionality:
● 2.5 OIB Monitoring Clients only receive live data. Historic data cannot be queried.
● Consumption quantities follow the data sent by the stations:
– Pick-up errors on an empty track are considered as consumption
– Disposed components on fiducial error or station error are not contained in the consumption
data
● The Monitoring Service is only available with OIS versions >= 7.1.
● The Monitoring Service is only supported by SIPLACE Pro versions >= 7.0.
● The alternative components option requires a license in SIPLACE Pro and is only supported
by:
– Station software versions >= 705
– SIPLACE Pro version >= 9.x
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7 Installation
To install the software see the OIS Installation Manual, item no. [00196956-xx].
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8 Troubleshooting
If the OIS/SIS software is causing problems, you should use the error reporting tool to report the
error information. The error reporting tool is provided on the Support Media DVDs that are shipped
with the SIPLACE Pro / OIS package. Please use the Error Report menu item in the SIPLACE
Monitoring Service start menu to create an error report and then make it available to your
SIPLACE service engineer.
8.1 Problems and solutions
8.1.1 Problem when installing the Monitoring Service
If you install SQL 2005 manually, for OIS/SIS server the Mixed Mode must be activated (see the
"Manual Installation of SQL Server 2005" manual, item no. [00195784-xx].
When installing SQL 2005 Express via the support media DVDs, the option is activated
automatically.
8.1.2 OIS client with foreign languages needs restart of the machine
If the OIS client has been installed with foreign languages, after the installation a restart of the
machine is required with administration login.
8.1.3 Station software 70x sends no operation data to the Monitoring Service
Verify and correct the IP address of the station. You find detailed information in the "Line
configuration" section in the Administration manual, item no. [00196954-xx].