00196803-02_VD_SIPLACE_Pro_9.3_DE EN.pdf - 第59页

Software Version sbeschreibun g Programmiersy stem SIPLACE Pro 9.3 Software Version Description Programming Sys tem SIPLAC E Pro 9.3 59  IP address (identif ies your computer on the internet)  Names of W eb sites you r…

Software Versionsbeschreibung Programmiersystem SIPLACE Pro 9.3

Software Version Description Programming System SIPLACE Pro 9.3

8.3 Information on the SIPLACE Net Error Reporter Service

SIPLACE Net Error Reporter Service enables the user to collect information on errors. The following

explains the nature of the data, why it is collected, and what is done with it.

Why Error Data Is Collected

Error report data is used to find and fix problems in the software you use. It is not used for marketing

purposes.

What Data Is Collected

To fix problems in the software you use, we need information about what the software was doing when

it experienced the problem, and about your machine configuration. For a description of the categories

of data we collect, see the section below called “Types of Data“.

When collecting information, it is possible for personal or confidential information to be present in the

report. For instance, a snapshot of memory may include your name, part of a document you were

working on, or data you recently submitted to a Web site. It is also possible for personal information to

be included in a log file, a portion of the registry, or other product specific files needed to determine

the cause of the problem. If you are concerned that the report may contain personal or confidential

information, please do not send the report.

You may be asked to answer a survey after sending an error report. Responding to the survey is

optional. If you send an error report without sending survey information, your error report remains

anonymous. If you choose to provide a phone number or email address then we may contact you to

ask for additional data that will help us solve the problem.

How Data Is Stored

When you submit an error report, we protect it by encryption, such as the Secure Socket Layer (SSL)

protocol. When we receive an error report, we use a variety of security technologies and procedures to

help protect your personal information from unauthorized access, use, or disclosure. For example, we

store the error reports you provide on computer servers with limited access.

Who Has Access to Error Report Data

Employees, contractors and vendors who have a business need to use the error report data are

provided access. If the error report indicates that a third-party product is involved, we may send the

data to the vendor of that product, who may in turn send the data to sub-vendors and partners.

Types of Data

The Error Reporting service is used to report a wide variety of errors. This section presents many of

the potential pieces of data that may be collected as part of the error report, but is not an exhaustive

list. The type of data and amount of data we request is dependent on the severity of the error and

relevance of the data to troubleshooting the problem.

Recent Actions

Data about recent actions taken by you or the software application, such as:

 The task you were working on at the time

 Menus or toolbars you clicked on

 Dialogs that were displayed at the time of the error

Network

Data related to your network connections, such as:

Software Versionsbeschreibung Programmiersystem SIPLACE Pro 9.3

Software Version Description Programming System SIPLACE Pro 9.3

 IP address (identifies your computer on the internet)

 Names of Web sites you recently visited

 Information you submitted to Web sites

Machine Configuration

Data about your physical machine, such as:

 Devices and components installed on your machine

 Plug and Play ID (PnP ID) and description of devices

 Machine name/Type

 System name, type, model and manufacturer of the (operating) system

 Amount of RAM, hard disk size, number of processors

 BIOS version and data

 Registry data

Files

Names, versions and copies of actual files, such as:

 Your open documents

 Application files

 Configuration files

 Setup logs

 Networking report summary

 Diagnostic logs

 Event log files

Memory

Data contained in specific segments of memory, such as:

 Application instructions being executed at the time of a crash

 Data values stored temporarily by the application

 Program files and drivers that have been loaded into memory

 Full memory dump (dependent on type of error encountered)

Software Configuration

Information about the configuration and settings of software on your machine, such as:

 Your software license

 Operating system name, version and language

 Filenames and versions installed in the affected application's directory

 Installed drivers, fonts, templates, add-ins, themes, ActiveX controls

 Registry settings

All names identified by ® are registered trademarks of the ASM Assembly Systems GmbH & Co. KG. The remaining

trademarks in this publication may be trademarks whose use by third parties for their own purposes could violate the

rights of the owner.

We have reviewed the contents of this publication to ensure consistency with the hardware and software described.

Since variance cannot be precluded entirely, we cannot guarantee full consistency. However, the information given in

this publication is reviewed regularly and any necessary corrections are included in subsequent editions.

ASM Assembly Systems GmbH & Co. KG Item-no.: 00196803-02

Rupert-Mayer-Strasse 44

81359 München

Germany

www.siplace.com

Alle mit dem Schutzrechtsvermerk ® gekennzeichneten Bezeichnungen sind eingetragene Marken der ASM Assembly

Systems GmbH & Co. KG. Die übrigen Bezeichnungen in dieser Schrift können Marken sein, deren Benutzung durch

Dritte für deren Zwecke die Rechte der Inhaber verletzen kann.

Wir haben den Inhalt der Druckschrift auf Übereinstimmung mit der beschriebenen Hard- und Software geprüft.

Dennoch können Abweichungen nicht ausgeschlossen werden, sodass wir für die vollständige Übereinstimmung

keine Gewähr übernehmen.Die Angaben in dieser Druckschrift werden regelmäßig überprüft und notwendige

Korrekturen sind in den nachfolgenden Auflagen enthalten.

ASM Electronics Assembly Systems GmbH & Co. KG Artikel-Nr.: 00196803-02

Rupert-Mayer-Strasse 44

81379 München

Germany