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Support Media 2. 3 / Software Version Description 05/2016 Edition 20 Figure 6-4: HTA .reg file ► Double - click t he .reg file inside the ZIP file. A warning message i s display ed . Figure 6-5: Registry warning ► Accept…

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On a default Windows installation, the problem can be solved as follows:
► Browse on the Support Media through the HTAFIX directory and select the
HTA_FILE_ASSOCIATION_FIX_WIN7 ZIP file.
Figure 6-2: HTAFIX directory
Figure 6-3 . HTA zip file
► Double-click the ZIP file to open it.

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Figure 6-4: HTA .reg file
► Double-click the .reg file inside the ZIP file.
A warning message is displayed.
Figure 6-5: Registry warning
► Accept the warning message by clicking Yes.
After successful import, the following message is displayed.
Figure 6-6: Registry message
► Accept the message by clicking OK.
The HTA file extension has now been associated.

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6.2 Frequently Asked Questions (FAQ)
What is it?
Support Media assists you in preparing your computer for the use with SIPLACE Line Software.
How to start?
Depending on the delivery type, either mount the first ISO image using a tool like WinCDEmu or
insert the appropriate media. After the auto-run dialog has started, click on Prerequisite Analyzer to
begin preparing your computer for selected SIPLACE products. Instead, if you need more help, you
may select "Navigation Guide" and browse through available documentation or contact SIPLACE
support for more help.
How to prepare multiple computers?
To simplify the use of Support Media with multiple computers, we recommend sharing the
appropriate ISO file over network and mount it on the other computers with a tool like WinCDEmu.
Why can I not just copy the directory structure of Support Media to my server and share it?
Currently, security restrictions of Microsoft Internet Explorer prevent our HTA scripts having full
permissions outside a (physical or virtual) DVD structure. Additionally, there may appear problems
accessing files in deeper directory levels when the maximum path length has been exceeded.
After selecting SIPLACE Line Product Versions from a previous Release in the Prerequisite
Analyzer, I cannot continue with the installation. The Prerequisite Analyzer displays the
"Unavailable Installation Packages" window. What is going on?
We are sorry, but we had to reduce the size of the media and therefore removed some packages
contained in previous Release versions of Support Media. Now, we only guarantee to deliver all
packages required for the current Release (first time and upgrade installations). To continue
preparing your computer for an older Release, you have to either download and install the
mentioned packages manually or use the Support Media Version delivered with your old product to
install the packages automatically. After that, you may use the new version of Support Media if you
want to prepare for newer products, too.
I want to use Microsoft SQL Server instead of the delivered Microsoft SQL Express Edition.
What is the recommended way of installing and maintaining it for SIPLACE Products?
NOTICE
Legal situation
We are in legal clarification with Microsoft and the information about this issue may
change. The following answer is the current knowledge state.