00197700-01_IM_SetupCenter7.0_EN.pdf - 第113页

a c p a g e

Troubleshooting

Conflicting old SIPLACE Setup Center Installations

112 Installation Manual SIPLACE Setup Center 7.0

11.3

11.3 Conflicting old SIPLACE Setup Center Installations

Conflicting old SIPLACE Setup Center Installations

Error Description:

InstallShield reports a conflicting old installation of SIPLACE Setup Center.

Cause:

The new SIPLACE Setup Center installation conflicts with old SIPLACE Setup Center installations.

Solution:

If SIPLACE Setup Center setup detects old installations and if you are absolutely sure you have unin-

stalled the old version of SIPLACE Setup Center, please proceed as follow:

Make sure that you have manually removed any remnants of this old installation from the program folder

except for the database.

11.4

11.4 Conflicts with old SIPLACE Setup Center Configurations

Conflicts with old SIPLACE Setup Center Configurations

Error Description

After reinstalling SIPLACE Setup Center, the program starts but displays an error that the database can

not be reached. During the installation the correct database server was selected.

Cause

The database server’s name has probably changed since the last installation. When uninstalling

SIPLACE Setup Center, all configuration files are backed up and restored after a new installation. The

old settings, including the database server’s name, will be restored. In this case the selected database

server will be overwritten in the settings.

Solution

Please correct the database server name in the settings dialog of SIPLACE Setup Center.

11.5

11.5 Remote Installation with Windows XP Clients

Remote Installation with Windows XP Clients

Error description:

If you are logged on to the server via remote desktop connection and start the installation following mes-

sage will be shown.

1607: Installation of Install Shield Scripting not possible

Solution:

Copy the complete content from the Setup CD to the server to be able to start the installation.

11.6

11.6 Conflicting Applications

Conflicting Applications

Conflicts with applications are detected and displayed during the installation.

acpage

Item no.: 00197700-01 ASM Assembly Systems GmbH & Co. KG

Rupert-Mayer-Strasse 44

81379 München

Germany