O_03._DE68_04547E_03_IB_FULL_MW3500K_MS23K3513AK_SP_EN_061025.pdf - 第23页
English 23 Tr oubleshooting and inf ormation code Problem Cause Action When power is connected, the oven immediat ely starts to w ork. The door is not properly closed. Close the door and check again. There is electricity…

22 English
Troubleshooting and information code
22 English
Troubleshooting and information code
Problem Cause Action
Heating including
the Warm function
does not work
properly.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container and
run the microwave for 1-2
minutes to check whether the
water is heated. Reduce the
amount of food and start the
function again. Use a cooking
container with a flat bottom.
The thaw function
does not work.
Too much food is being
cooked.
Reduce the amount of food
and start the function again.
The interior light
is dim or does not
turn on.
The door has been left
open for a long time.
The interior light may
automatically turn off when
the Eco function operates.
Close and reopen the door or
press the STOP/ECO button.
The interior light is
covered by foreign
matter.
Clean the inside of the oven
and check again.
A beeping sound
occurs during
cooking.
If the Auto Cook function
is being used, this
beeping sound means
it's time to turn over the
food during thawing.
After turning over the food,
press the START/+30s button
again to restart operation.
The oven is not
level.
The oven is installed on
an uneven surface.
Make sure the oven is installed
on flat, stable surface.
There are sparks
during cooking.
Metal containers are used
during the oven/thawing
functions.
Do not use metal containers.
Problem Cause Action
The power
turns off during
operation.
The oven has been
cooking for an extended
period of time.
After cooking for an extended
period of time, let the oven
cool.
The cooling fan is not
working.
Listen for the sound of the
cooling fan.
Trying to operate the
oven without food inside.
Put food in the oven.
There is not sufficient
ventilation space for the
oven.
There are intake/exhaust
outlets on the front and rear of
the oven for ventilation.
Keep the gaps specified in the
product installation guide.
Several power plugs are
being used in the same
socket.
Designate only one socket to
be used for the oven.
There is a popping
sound during
operation, and the
oven doesn't work.
Cooking sealed food or
using a container with a
lid may causes popping
sounds.
Do not use sealed containers
as they may burst during
cooking due to expansion of
the contents.
The oven exterior
is too hot during
operation.
There is not sufficient
ventilation space for the
oven.
There are intake/exhaust
outlets on the front and rear
of the oven for ventilation.
Keep the gaps specified in the
product installation guide.
Objects are on top of the
oven.
Remove all objects on the top
of the oven.
The door cannot be
opened properly.
Food residue is stuck
between the door and
oven interior.
Clean the oven and then open
the door.

English 23
Troubleshooting and information code
Problem Cause Action
When power is
connected, the
oven immediately
starts to work.
The door is not properly
closed.
Close the door and check
again.
There is electricity
coming from the
oven.
The power or power
socket is not properly
grounded.
Make sure the power and
power socket are properly
grounded.
1. Water drips.
2. Steam emits
through a door
crack.
3. Water remains
in the oven.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and then
wipe with a dry dish towel.
The brightness
inside the oven
varies.
Brightness changes
depending on power
output changes according
to function.
Power output changes during
cooking are not malfunctions.
This is not an oven
malfunction.
Cooking is
finished, but the
cooling fan is still
running.
To ventilate the oven, the
cooling fan continues to
run for about 3 minutes
after cooking is complete.
This is not an oven
malfunction.
Problem Cause Action
Turntable
While turning, the
turntable comes
out of place or
stops turning.
There is no roller ring,
or the roller ring is not
properly in place.
Install the roller ring and then
try again.
The turn table
drags while
turning.
The roller ring is not
properly in place, there
is too much food, or the
container is too large and
touches the inside of the
microwave.
Adjust the amount of food and
do not use containers that are
too large.
The turn table
rattles while
turning and is
noisy.
Food residue is stuck to
the bottom of the oven.
Remove any food residue
stuck to the bottom of the
oven.
Information code
Information code CAUSE Action
C-d0
Control buttons
are pressed over
10 seconds.
Clean the keys and check if there
is water on the surface around
key. If it occurs again, turn off the
microwave oven over 30 seconds
and try setting again. If it appears
again, call your local SAMSUNG
Customer Care Centre.
NOTE
If the suggested solution does not solve the problem, contact your local SAMSUNG
Customer Care Centre.

24 English
Technical specifications
Technical specifications
SAMSUNG strives to improve its products at all times. Both the design specifications
and these user instructions are thus subject to change without notice.
Model MS23K3513**
Power source 230 V
~
50 Hz AC
Power
consumption
Microwave 1150 W
Output power 100 W / 800 W - 6 levels (IEC-705)
Operating frequency 2450 MHz
Dimensions
(W x H x D)
Outside (Include Handle) 489 x 275 x 374 mm
Oven cavity 330 x 211 x 324 mm
Volume 23 liter
Weight Net 12.0 kg approx.
Memo