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Support Media V1.13 04/2012 Edition 14 NOTICE Download Tool requires .Net Frame work 3.5 SP 1 To use the Download Tool, .Net Frame work 3. 5 SP 1 is required. Analyzer will detect, if .Net Framework is missing and hint y…
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NOTICE
Only local drives supported currently
Currently, because of security restrictions of some Operating Systems, we can’t offer you
the possibility to select a network- based Additional Software Search Folder in this first
implementation of the download feature.
In future, we might find a way to guide you through the restrictions and allow you
selecting network locations but for now, you have to use local folders (locally mapped
USB drives are allowed) instead.
Of course, you may copy all the files from the network drive to a local folder to use them.
After you’ve once selected the Additional Software Search Folder you get the following dialog if
required Software packages are still not found.
Figure 3-2: Unavailable Installation Packages – Additional Software Search Folder defined, but not all required Software
Packages found
► Click the button Download online to initiate the download of missing Software packages on this
computer directly
► Click the button Download offline if you don’t have web- access from your computer and want
to download the missing packages using another computer with web- access.
► Click the button Copy offline to Search Folder if you’ve already downloaded all needed files on
another computer and now want to copy the files back to this computer. This option also allows
copying files from network drives to the local computer.
► Click the button Download and install manually to show the list of missing Software Packages
together with information and links for manual download and installation.
► Click the Specify Search Folder button to select a different (local) folder to search for missing
Software packages.
3.4.2 Download online option
After you’ve selected the Download online option the Support Media Download tool will be used to
download missing required Software Packages to the Additional Software Search Folder you
defined before.
Support Media V1.13 04/2012 Edition
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NOTICE
Download Tool requires .Net Framework 3.5 SP 1
To use the Download Tool, .Net Framework 3.5 SP 1 is required. Analyzer will detect, if
.Net Framework is missing and hint you to install it using the appropriate Analyzer Profile
from the profile group SIPLACE Net.
If you get this message, step back to the Product Selection page and select the
appropriate Profile in SIPLACE Net\.Net Framework stand- alone Setups only (deselect
previously selected Profiles) to install .Net Framework 3.5 SP 1.
The following picture shows you an example.
Figure 3-3: Screenshot of Support Media Download tool
NOTICE
Complete Download not always possible
Depending on the Products you’ve selected, your Operating System and its
configuration, the availability of web- based links, etc. there might be Software Packages
missing, which can’t be downloaded automatically.
You will get an appropriate warning message, depending on your situation (e.g. all
missing Software Packages not downloadable, only a part of missing Packages not
downloadable).
Please use the Download and install manually option if you encounter this problem. It will
show you alternative hints and links on how to get/install the missing Packages.
When the download of missing Software Packages completed successfully and no other Packages
are missing, the Install button will be visible and Analyzer will allow to continue automatic
preparation of your computer.
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3.4.3 Download offline option
After you’ve selected the Download offline option, Analyzer will ask for the location to store the
Download List as shown in the following picture.
Figure 3-4: Analyzer asking for the location to store the Download List
NOTICE
Default Download List location and naming
The default location for the Download List is
<MyDocumentsFolder>\PrerequisiteAnalyzer_ExternalDownloadList_<ComputerName>.
xml.
Since this list contains information specific to the computer, the name of the download
list contains the computer name for which it was created. This will help you identifying
After you’ve defined the location of the Download List, the Download List and the Support Media
Download Tool (“SUPPORT_MEDIA_DOWNLOAD.EXE”) will be saved to the specified location
and you will see a new Windows Explorer window appearing with the Download List selected, to
simplify finding the files created.
After that, the following message will be displayed.
Figure 3-5: Export finished message of Analyzer
► Click the Yes button if you want to close Analyzer later until you’ve downloaded all files on the
other computer.
► Click the No button to step back to the previous options dialog, allowing you to select an
alternative Additional Software Search Folder containing all missing packages.