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Vision Teach Station User Manual 8 Starting the vision teach station 12/2012 Edition 8.3 Error messages when starting the application 159 Select "Install from a list or specific location" and enter the follow…
8 Starting the vision teach station Vision Teach Station User Manual
8.3 Error messages when starting the application 12/2012 Edition
158
8.3.5 No CAN card installed
The fault correction depends on the installed CAN card:
For the PowerCAN-PCI CAN card
This card can be identified by the green CAN3 plug from the outside. It was installed up to
04/2012 and only supports 32-bit operating systems.
Check whether a 64-bit operating system has been installed on this computer.
If yes:
Exchange the CAN card to a PowerCAN-PCI-II (COM168-PCI II) card with the item no.
03079973-xx.
OR
Perform a complete reinstallation with a 32-bit operating system.
If no:
In the Device Manager (Control Panel System Hardware Device Manager), check
whether the driver for the CAN card has been installed correctly. There must be a "C167D00N"
entry under "CAN Hardware". The yellow question mark does not indicate an error. Errors are
indicated by an exclamation mark.
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Fig. 8.3 - 1Device manager
If you cannot find this entry, look for the "Intelligent I/O (I2O) Controller" entry. In this case, you
will have to reinstall the driver:
Under Properties Drivers tab, select the "Update drivers" button.
Vision Teach Station User Manual 8 Starting the vision teach station
12/2012 Edition 8.3 Error messages when starting the application
159
Select "Install from a list or specific location" and enter the following directory:
C:\Program Files\Sontheim\MT_Api\7.4.14.0\Driver\PowerPCI 8
If this directory does not exist, insert the "Software Vision Teach Station" installation CD and
start the Setup.exe under the \CAN directory.
If the C167D00.SYS file is needed, you will find it in the same directory. 8
Perform a reboot in either case.
For the PowerCAN-PCI-II CAN card
This card gets installed as of 04/2012. It has no CAN3 plug.
In the Device Manager (Control Panel System Hardware Device Manager), check
whether the driver for the CAN card has been installed correctly. There must be a "PowerCAN-
PCI II Sontheim GmbH" entry under "Multifunction adapters".
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8
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Fig. 8.3 - 2 Device Manager with PowerCANPCI II
If you cannot find this entry, look for the "Other PCI Bridge Device" entry under "Other devices".
In this case, you will have to reinstall the driver:
Under Properties Driver tab, select the "Update Driver" button.
Select "Install from a list or specific location" and enter the following directory:
C:\Program Files (x86)\Sontheim\MT_Api\7.4.14.0\Driver\PowerPCIv2 8
If this directory does not exist, insert the "Software Vision Teach Station" installation CD and
start the Setup.exe under the \CAN directory.
Perform a reboot in either case.
8 Starting the vision teach station Vision Teach Station User Manual
8.4 Messages when starting up for the first time after re-installation 12/2012 Edition
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8.3.6 Camera interface card not detected or driver not installed
In Device Manager on the vision computer (Control Panel System Hardware Device
Manager), check whether the driver for the CAN camera interface card has been installed
correctly. There must be a "Baumer PCI-A14" entry under "Baumer Optronic Interface Cards
Series A".
If you cannot find this entry, look for the "Coprocessor" entry. In this case, you will have to rein-
stall the driver:
Insert the "Software Vision Teach Station" installation CD.
Under Properties Drivers tab, select the "Update drivers" button.
Select "Install from a list or specific location" and enter the following directory of the installation
CD:
\CameraDriver. 8
If the boifcxdrv.sys file is needed, you will find it in the same directory.
If you cannot find the "Coprocessor" entry either, then the camera interface card is defective. 8
8.4 Messages when starting up for the first time after re-installation
After re-installation or when the software is updated, when the application is started for the first
time, it will update the firmware on the camera illumination or camera interface card.
When the "Teach Station" application is started for the first time, this may mean that the following
messages are displayed:
(1) Updating of the firmware for sensor type xx has started. This will take approximately 2
minutes. Please do not interrupt the update. This could damage the camera configuration.
(2) Firmware for the camera interface card was updated. Please shut down the computer, switch
off at the power switch and restart.
Please follow the instructions in the messages.