00196785-02_IM_Taceability_3.3_EN.pdf - 第24页
Installation of Trace Service and Trace Monitor Trace Service Troubleshooting 24 Installation Manual SIPLACE Traceability 3.3 5.2.2 Troubleshooting 5.2.2.1 Installation of Trace Service fails The Problem is locate d in t…
Installation of Trace Service and Trace Monitor
Installation Trace Service
Installation Manual SIPLACE Traceability 3.3 23
►Confirm the installation by clicking on Next.
►The installation of Trace Service will begin.
►The installation is successfully finished. Click Close to
exit.
Installation of Trace Service and Trace Monitor
Trace Service Troubleshooting
24 Installation Manual SIPLACE Traceability 3.3
5.2.2 Troubleshooting
5.2.2.1 Installation of Trace Service fails
The Problem is located in the Windows Vista/Windows 7 Firewall settings. The TraceService.exe
must be allowed through the Windows firewall.
You must be logged as Administrator and the firewall must be turned off.
To perform this do the following.
The SIPLACE Traceability program group with the pro-
grams and shortcuts was added to the Windows Start
menu:
▪ SIPLACE Traceability
– Traceability Error Reporting
– Traceability Service Manager
– Administration (shortcut)
– Uninstall (shortcut)
– Uninstall Traceability Service (shortcut)
►In Windows start menu click Start > Control Panel >
Security Center.
►Choose Windows Firewall and click Allow a program
through Windows Firewall.
►In the Windows firewall settings, click Add program.
►Type in the path where the Trace Service once will be
installed e.g.: C:\Program Files\SI-
PLACE\SIPLACE Traceability Serv-
ice\TraceService.exe
►Browse for TraceService.exe. It may not exist at that
time. Create a dummy TraceService.exe within
the future installation folder.
►Browse for it and press OK.
Installation of Trace Service and Trace Monitor
Installation Trace Monitor
Installation Manual SIPLACE Traceability 3.3 25
5.3 Trace Monitor
5.3.1 Installation
5.3.1.1 Installation Trace Monitor 3.3
►Place the SIPLACE Traceability CD into the CD-ROM
drive of your SIPLACE Pro computer. The start
screen will appear.
►Make sure that the following software components
available from the Support Media DVD are already in-
stalled:
▪ (1) Java 2 JRE 1.6
▪ (2) Tomcat 5.5
▪ (3) Microsoft.NET 3.5 SP1 Framework
▪ (4) MSXML Core Services 6.0
NOTICE
Upgrade
For upgrading an installed Trace Monitor software please see the section "7 Upgrade to the
new Traceability concept" [ ➙ 37].
►Select SIPLACE Trace Monitor 3.3. You will be guided
through the Trace Monitor installation procedure.
The dialog boxes shown below will be displayed during
the installation procedure.