00196785-02_IM_Taceability_3.3_EN.pdf - 第34页

Installation of Trace Service and Trace Monitor Trace Monitor T roubleshooting 34 Installation Manual SIPLACE Traceability 3.3

Installation of Trace Service and Trace Monitor

Troubleshooting Trace Monitor

Installation Manual SIPLACE Traceability 3.3 33

5.3.2.3 Generating a Web site is denied

If the generation of the Monitor web site fails, a corresponding error message is displayed.

This is only true for Windows Vista and Windows 7 if the Web site is regenerated manually using the

Install Monitor Webapplication shortcut in the start menu. You need administrator rights to generate the

Web site. In Windows Vista you don’t have administrator rights in Trace Monitor even if you are member

of a user group with administrator rights.

Workaround 1

►Change the rights of the Trace Monitor installation folder (e.g. C:\Program Files\SIPLACE\SI-

PLACE Traceability Monitor) manually to Full control.

Workaround 2

Start the Monitor Configuration Tool with administrator rights:

►Navigate to the installation folder of Trace Monitor (e.g. C:\Program Files\SIPLACE\SIPLACE

Traceability Monitor)

►Right-click on InstallTHMonitor.exe

►Select Run as Administrator and confirm the following security message with Yes or Allow.

Installation of Trace Service and Trace Monitor

Trace Monitor Troubleshooting

34 Installation Manual SIPLACE Traceability 3.3

Uninstalling Trace Service and Trace Monitor

Installation Manual SIPLACE Traceability 3.3 35

6 Uninstalling Trace Service and Trace Monitor

NOTICE

Requirement

You need administrator privilege for your operation system in order to perform this installation.

►In the Start Menu select the SIPLACE Traceability

program group -> Uninstall Traceability Service or

Uninstall Traceability Monitor.

⇨The Application Setup is started where you can choose

to repair or remove the installation.

►In the Control Panel -> Programs -> Programs and

Features dialog select the application to be unin-

stalled, e.g. SIPLACE Traceability Monitor, right-click

and select Uninstall in the context menu.

You are prompted to confirm uninstalling Trace Monitor.

►Confirm with Yes.