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Support Media V1.15 10/2013 Edition 23 Figure 4- 13 : Folder Selection dialo g window ► In the new folder selection dia log window, select or create the Download F older . ► Click OK to accept the cho ice The Support Med…

Support Media V1.15 10/2013 Edition

Figure 4-11: Selecting Missing Prerequisites Downloader in SIPLACE Installer application

► Select the option “Missing Prerequisites Downloader”

Figure 4-12: Hint message

► Click OK.

Support Media V1.15 10/2013 Edition

Figure 4-13: Folder Selection dialog window

► In the new folder selection dialog window, select or create the Download Folder.

► Click OK to accept the choice

The Support Media Download Tool will be started.

Figure 4-14: Support Media Download Tool

► Click the Start button to start the download.

► After the download completes, click the “Done” button to close the Download Tool.

► In Prerequisite Analyzer, select this new directory structure as Additional Software Search

Folder, as described in the chapters above.

Support Media V1.15 10/2013 Edition

4.5 Support of Firewall

Starting with SuP50 release products, firewall configurations are supported.

 Each product will create a set of Microsoft Windows Firewall Rules for the supported operating

systems so that the communication of the SIPLACE Product only will be enabled.

 The Support Media will disable the Microsoft Windows Firewall for all SIPLACE Line software

versions before Release SuP50.

 The Support Media will maintain in the prerequisites profile the information, if the SIPLACE

Line Product will support the configuration of the Microsoft Windows Firewall

 The Support Media will create Firewall Rules for the basic OS feature like Microsoft SQL

Server; NetBIOS name resolution, MSMQ and others. It is required to run the Support Media to

create a complete required set of firewall rules for a computer system. Only OS features will be

configured which are installed with the Support Media. When OS Features like IIS are installed

manually, the firewall rules will not be activated.

 The Support Media will create a required set of firewall rules for a preinstalled SQL Server

2008 R2 and higher, to allow remote access.

 The Support Media will not actively activate the Firewall.

 The firewall rules will only configure the inbound network traffic.

 The firewall rules will be activated for all network location awareness profiles in Microsoft

Windows Vista and above.

 Configuration is only supported for Microsoft Windows Firewall. Other Firewalls have to be

configured manually.

 All firewall rules are listed in the appendix of this document. All documented rules are listing the

ports for informational purpose. These are not part of the firewall rules which will be created,

except the rules which are marked with “Port” in the first column.

CAUTION

Firewall rules installed by SIPLACE can be overridden in customer domain

 The customer group policies in the Windows domain can influence the by

SIPLACE installed firewall rules.

4.6 Critical Usage Notes

CAUTION

Installing Support Media from a network drive/local folder

Do not use Support Media from a network drive/local folder, as this causes

following problems:

 Problems with Internet Explorer security not allowing certain scripts.

 Problems with pathnames of files from Prerequisites larger than 256

characters.

It is strongly recommended to use a DVD / mapped ISO file instead.

Support Media contains the freeware ISO mapping tool WinCDEmu which also supports creating

ISO files from inserted DVDs. You can find it in the Tools subdirectory.