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Support Media V1.15 10/2013 Edition 29 5 Appendix 5.1 Firewall Rules This chapter contains t he firewall rules configured b y the SIPLACE Line Level Sof tware products. This section should be m aintained b y the Projects…

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Support Media V1.15 10/2013 Edition
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If you have an own Microsoft SQL Server license and installation, you have the responsibility to
install and maintain your Microsoft SQL Server by yourself. In this case, use Prerequisite Analyzer
from Support Media on your already installed Microsoft SQL Server, select the SIPLACE Products
you plan to use and Prerequisite Analyzer will show you if it requires upgrading your Microsoft SQL
Server installation to a newer version. Unfortunately, in cases where upgrades are required, we are
not allowed to deliver the updates for your SQL Server directly. So, in this case, Prerequisite
Analyzer will show you the required Microsoft SQL service pack version but abort installation with
an “Unavailable Installation Packages” message as answered in the question above. You may
contact SIPLACE support if you have problems retrieving or installation the required Microsoft SQL
Server update. After you updated your Microsoft SQL Server to the required version, you may
continue preparing your computer for the SIPLACE Products you purchased.
2) SIPLACE personnel preparing computer with SQL license sold by SIPLACE:
First, you should install SQL Server Prerequisites using Prerequisite Analyzer from Support Media
with the appropriate “SQL Server Prerequisites” profile in the Profile Group “SIPLACE Net”. Then,
install the Microsoft SQL Server Edition we sell to the customer. At last, use Prerequisite Analyzer
to complete the preparation for your SIPLACE Line Software. In the last step, Prerequisite Analyzer
will detect already installed Microsoft SQL Server and not try to install Microsoft SQL Express.
Additionally, if you use our internal variant of Support Media including all packages, Prerequisite
Analyzer will upgrade the Microsoft SQL Server installation to the latest service pack compatible
with chosen product versions.
You should read our documentation on the Support Media for manual installation of the Microsoft
SQL Server version. It describes how to prepare for and install Microsoft SQL Server using the
settings required for SIPLACE Products.
3) SIPLACE personnel supporting computer with Microsoft SQL license from the customer:
In this case, the customer (or his IT) is responsible for maintaining his Microsoft SQL Server
installation. You may use Prerequisite Analyzer from Support Media to find out if upgrading to a
newer Microsoft SQL Service Pack is required. Since we are not allowed to distribute the Microsoft
SQL Service Pack for this license, the customer has to download/install the required Microsoft SQL
Service Pack by himself – maybe with our help.
I’ve already used Support Media Prerequisite Analyzer and accidently installed Microsoft
SQL Express, but I want to install Microsoft SQL Server. What should I do?
If it is affordable, we recommend performing a fresh setup of your computer with a new operating
system installation and then beginning with Microsoft SQL Server installation as documented. If this
would be too time-consuming, we recommend additionally installing Microsoft SQL Server using
the appropriate documentation on Support Media and then re-applying Prerequisite Analyzer to
upgrade to the latest compatible service pack.
We don’t recommend trying uninstalling existing Microsoft SQL versions - Microsoft SQL Setups
may leave shared components when uninstalling, which can cause subsequent Microsoft SQL
setups to fail.
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5 Appendix
5.1 Firewall Rules
This chapter contains the firewall rules configured by the SIPLACE Line Level Software products.
This section should be maintained by the Projects to collect the network resources used by the SIPLACE applications.
All documented rules are listing the ports for informational purpose. These are not part of the firewall rules which will be created, except the rules
which are marked with “Port” in the first column.
Additionally, only inbound rules will be created in Product Setups.
5.1.1 SIPLACE Support Media
Depending of the product which will be installed, the Support Media will activate the appropriate Microsoft Windows features and corresponding
firewall rules. When the name resolution of NetBIOS is required in a Workgroup Mode, the File and Printer Sharing will be activated.
The following rules are especially for Microsoft Windows XP / Microsoft Windows Server 2003:
XP/W2003 Rules
Name Of The Rule
Path
Service
Name
Direction
Protocol(s
)
Ports
Purpose
Application
SIPLACE Mqsvc.exe (MSMQ)
%SYSTEMROOT%\SYSTEM32\mqsv
c.exe
N/A
Inbound
Any
All
Message Queuing
Inbound
File and Printer
Sharing (built-in
rule for service)
File and Printer Sharing
N/A
N/A
Inbound
TCP/UDP
TCP 139,
TCP 445,
UDP 137,
UDP 138
Built-in Service rule for
File and Printer Sharing
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XP/W2003 Rules
Name Of The Rule
Path
Service
Name
Direction
Protocol(s
)
Ports
Purpose
Application
Microsoft_Distributed_Transaction_C
oordinator
%SYSTEMROOT%\SYSTEM32\MSD
TC.EXE
N/A
Inbound
ANY
ANY
Rule for allowing
MSDTC communication
Port (COM+
Network Access)
SIPLACE Port TCP 135 (COM+)
N/A
N/A
Inbound
TCP
135
Globally open TCP Port
135 for COM+ network
access
Port (Internet
Information
Services (IIS))
SIPLACE Port TCP 80 (IIS HTTP)
N/A
N/A
Inbound
TCP
80
Globally open TCP Port
80 for IIS HTTP access
Port (Internet
Information
Services (IIS))
SIPLACE Port TCP 443 (IIS HTTPS)
N/A
N/A
Inbound
TCP
443
Globally open TCP Port
443 for IIS HTTPS
access
Application
(Rules created
for found SQL
installations >=
SQL 2008R2 )
SIPLACE SQLSERVR.EXE
(<InstanceName>)
<Path to SQLSERVR.EXE of found
SQL instance>
N/A
Inbound
ANY
ANY
Rule for allowing remote
access to SQL
Application
(Rules created
for found SQL
installations >=
SQL 2008R2
SIPLACE SQLBROWSER.EXE
<Path to App of Service with
sqlbrowser.exe in path, e.g.
C:\Program Files (x86)\Microsoft SQL
Server\90\Shared\sqlbrowser.exe>
N/A
Inbound
ANY
ANY
Rule for allowing remote
access to SQL
Port (W32Time
Service)
SIPLACE Port UDP 123 (W32Time
Service)
N/A
N/A
Inbound
UDP
123
Rule for allowing the
Windows Time Service
to host time for other
computers
Application
(Tomcat)
SIPLACE Tomcat5.exe (TCP In)
<Path to Tomcat5.exe of Tomcat
Service>
N/A
Inbound
ANY
ANY
Rule for allowing remote
access to Tomcat5
Webserver
The following rules are appropriate with Microsoft Windows Vista and newer:
Vista+ Rules
Name Of The Rule
Message
Queuing
Build in Rule
Message Queuing TCP Inbound
%SYSTEMROOT%\SYSTEM32\mqsv
c.exe
N/A
Inbound
TCP
All
Message Queuing TCP
Inbound
Message
Queuing
Build in Rule
Message Queuing UDP Inbound
%SYSTEMROOT%\SYSTEM32\mqsv
c.exe
N/A
Inbound
UDP
All
Message Queuing UDP
Inbound
Message
Queuing
Message Queuing TCP Outbound
%SYSTEMROOT%\SYSTEM32\mqsv
c.exe
N/A
Outbound
TCP
All
Message Queuing TCP
Outbound