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Support Media 2.0 12/2014 Edition 24 Figure 4- 12 : Folder Selection dialo g window ► In the new folder selection di alog window , select or create the Download Folde r . ► Click OK to accep t the c hoice The Support M e…

Support Media 2.0 12/2014 Edition

The SIPLACE Installer application opens.

Figure 4-10: Selecting Missing Prerequisites Downloader in SIPLACE Installer application

► Select the option “Missing Prerequisites Downloader”

Figure 4-11: Hint message

► Click OK.

Support Media 2.0 12/2014 Edition

Figure 4-12: Folder Selection dialog window

► In the new folder selection dialog window, select or create the Download Folder.

► Click OK to accept the choice

The Support Media Download Tool will be started.

Figure 4-13: Support Media Download Tool

► Click the Start button to start the download.

► After the download completes, click the “Done” button to close the Download Tool.

► In Prerequisite Analyzer, select this new directory structure as Additional Software

Search Folder, as described in the chapters above.

Support Media 2.0 12/2014 Edition

4.5 Support of Firewall

Starting with SuP50 release products, firewall configurations are supported.

 Each product will create a set of Microsoft Windows Firewall rules for the supported

operating systems so that the communication of the SIPLACE Product only will be

enabled.

 The Support Media will disable the Microsoft Windows Firewall for all SIPLACE Line

software versions before Release SuP50.

 The Support Media will maintain in the prerequisites profile the information, if the

SIPLACE Line Product will support the configuration of the Microsoft Windows Firewall

 The Support Media will create firewall rules for the basic OS feature like Microsoft

SQL Server; NetBIOS name resolution, MSMQ and others. It is required to run the

Support Media to create a complete required set of firewall rules for a computer

system. Only OS features will be configured which are installed with the Support

Media. When OS features like IIS are installed manually, the firewall rules will not be

activated.

 The Support Media will create a required set of firewall rules for a preinstalled SQL

Server 2008 R2 and higher, to allow remote access.

 The Support Media will not actively activate the firewall.

 The firewall rules will only configure the inbound network traffic.

 The firewall rules will be activated for all network location awareness profiles in

Microsoft Windows Vista and above.

 Configuration is only supported for Microsoft Windows Firewall. Other firewalls have to

be configured manually.

 All firewall rules are listed in the appendix of this document. All documented rules are

listing the ports for informational purpose. These are not part of the firewall rules which

will be created, except the rules which are marked with “Port” in the first column.

CAUTION

Firewall rules installed by SIPLACE can be overridden in customer domain

 The customer group policies in the Windows domain can influence the by

SIPLACE installed firewall rules.

4.6 Critical Usage Notes

CAUTION

Installing Support Media from a network drive/local folder

Do not use Support Media from a network drive/local folder, as this causes

following problems:

 Problems with Internet Explorer security not allowing certain scripts.

 Problems with pathnames of files from prerequisites larger than 256

characters.