00197712-01_IM_SUPPORT_MEDIA_2.0_EN.pdf - 第26页

Support Media 2.0 12/2014 Edition 26 It is strongly recommended to use a DVD / mapp ed ISO file instead. Support Medi a contains the freeware ISO mappi ng tool W inCDEmu which also suppor ts creating ISO files from inser…

Support Media 2.0 12/2014 Edition

4.5 Support of Firewall

Starting with SuP50 release products, firewall configurations are supported.

 Each product will create a set of Microsoft Windows Firewall rules for the supported

operating systems so that the communication of the SIPLACE Product only will be

enabled.

 The Support Media will disable the Microsoft Windows Firewall for all SIPLACE Line

software versions before Release SuP50.

 The Support Media will maintain in the prerequisites profile the information, if the

SIPLACE Line Product will support the configuration of the Microsoft Windows Firewall

 The Support Media will create firewall rules for the basic OS feature like Microsoft

SQL Server; NetBIOS name resolution, MSMQ and others. It is required to run the

Support Media to create a complete required set of firewall rules for a computer

system. Only OS features will be configured which are installed with the Support

Media. When OS features like IIS are installed manually, the firewall rules will not be

activated.

 The Support Media will create a required set of firewall rules for a preinstalled SQL

Server 2008 R2 and higher, to allow remote access.

 The Support Media will not actively activate the firewall.

 The firewall rules will only configure the inbound network traffic.

 The firewall rules will be activated for all network location awareness profiles in

Microsoft Windows Vista and above.

 Configuration is only supported for Microsoft Windows Firewall. Other firewalls have to

be configured manually.

 All firewall rules are listed in the appendix of this document. All documented rules are

listing the ports for informational purpose. These are not part of the firewall rules which

will be created, except the rules which are marked with “Port” in the first column.

CAUTION

Firewall rules installed by SIPLACE can be overridden in customer domain

 The customer group policies in the Windows domain can influence the by

SIPLACE installed firewall rules.

4.6 Critical Usage Notes

CAUTION

Installing Support Media from a network drive/local folder

Do not use Support Media from a network drive/local folder, as this causes

following problems:

 Problems with Internet Explorer security not allowing certain scripts.

 Problems with pathnames of files from prerequisites larger than 256

characters.

Support Media 2.0 12/2014 Edition

It is strongly recommended to use a DVD / mapped ISO file instead.

Support Media contains the freeware ISO mapping tool WinCDEmu which also supports

creating ISO files from inserted DVDs. You can find it in the Tools subdirectory.

If you seem to have general problems with .HTA files (e.g. security warnings or unknown

file extension), you may try to use the HTAFix registry file provided on DVD1.

4.7 Known Issues

Removed "outdated" Installation packages (since V1.11):

Some Installation packages (like Microsoft SQL 2008 SP 1 Express - see above section

"New DVD content") have been removed from the DVDs to save space for easier

distribution of Support Media.

Prerequisite Analyzer will detect, if required Prerequisites are missing on the DVD and

show you options how to retrieve the missing packages.

Microsoft SQL Server/Express 64 Bit:

If you installed a 32 Bit Microsoft SQL Edition on your 64 Bit OS and want to use the 64

Bit Edition, you have to uninstall the Edition before.

Microsoft SQL Server:

If you plan to install Microsoft SQL Server Edition, please see the Navigation Guide

documents regarding manual SQL installation to ensure you use the correct installation

options.

Analyzer now also includes Profiles (in "SIPLACE Net") helping to prepare your computer

for Microsoft SQL Server installations.

After installation, you may (re-)run Prerequisite Analyzer to apply possibly required

updates and install all other required Prerequisites. Additionally, Analyzer will warn you if it

finds known conflicting settings.

OS Setting - Language for Non-Unicode programs

This Support Media build *should* work independent of the setting "Language for Non-

Unicode programs" (this setting may cause problems on Chinese systems).

Now, all Script files (*.VBS;*.HTA;*.HTML;*.HTM;*.CSS) are converted to Unicode during

Support Media build (directories "Scripts" and "SIPLACE Net" on DVD1) and written log

files use ANSI characters.

However, there might be still cases, where problems occur - if you encounter problems

please use the language setting "English (United States)" for Non-Unicode programs.

Net Framework 4.0 may require a reboot before proceeding

 New with Support Media V1.13: Analyzer will be restarted automatically after reboot

and login with same account.

Choose Password policy

Support Media 2.0 12/2014 Edition

You have to select, if you want to apply previous (simple) passwords or more complex

passwords to created accounts to meet possible existing password policy restrictions.

New with Support Media V1.13

If SIPLACE Accounts with certain policy already exist, the appropriate option will be pre-

selected automatically. Additionally, policy selection page now allows taking over the

setting from a remote computer (which already has SIPLACE accounts). Important:

Passwords of already existing accounts won't be modified.

If Analyzer detects a conflict between the remote and the local computer it will warn you.

In specific configurations, Analyzer may detect Windows Firewall being active

although it is currently not

This may happen when Microsoft Windows Firewall is configured by Group Policies to be

disabled in some situations instead of using the Control Panel settings.

Since Group Policies are most likely to be applied in Domain environments only and

Prerequisite Analyzer automatically deselects the "Windows Firewall Disable" Script in

domain environments and hints the user to check for proper configuration, this shouldn't

be a problem.

Furthermore, if the user explicitly selects the "Windows Firewall Disable" Script to be

executed, the Microsoft Firewall will be disabled for all conditions (=network locations)

ensuring proper function of SIPLACE Products (Although this is not recommended in

domain environments for security reasons).

4.8 Frequently Asked Questions (FAQ)

What is it?

Support Media assists you in preparing your computer for the use with SIPLACE Line

Software.

Why so many DVDs? Do I need them all?

This depends on your needs.

Normally, the first media will fit all your needs. DVD two is very similar to the first media

with a reduced size. It only contains software which you won't find on the internet and will

require the download and installation of some files manually in some cases. For SIPLACE

internal use, there’s also a Support Media variant which includes certain installation

packages (like Microsoft SQL Server Updates) which we are not allowed to distribute to

customers directly.

So, can I save download time using DVD two only?

With Support Media V1.13, a download mechanism of missing software packages has

been integrated. So, as long as you have access to the internet, you may use the DVD

two to prepare your computer. But note: there are some cases, where automatic

download of certain missing packages isn’t possible. (For example, there are packages

we had to modify for automatic installation) Then you will have to use the offered link for

manual download and installation.