00197714-01_IM_REQUIRED_STEPS_BEFORE_USING_SUPPORT_MEDIA_2.0_EN.pdf - 第31页

Required Steps be fore using Suppor t Media 2.0 12/2014 Edition 31 Figure 8-1 : Calling P ropertie s of SIPLACE Pro directory ► Open a new Windows Ex plorer window and browse to you r SIPLACE P ro installation folder ► R…

Required Steps before using Support Media 2.0 12/2014 Edition

8 Hints and Troubleshooting

This chapter contains some important hints and troubleshooting tips.

NOTICE

Subject to change

This chapter may describe SIPLACE product-/version-specific behaviour which

might change in future versions.

8.1 Hints for Default SIPLACE Installations

For computers installed with SIPLACE-delivered default settings:

– The account to be used for administrative Tasks including installations is

SIPLACEAdmin.

– When asked by SIPLACE Pro Setup, the account to be used for COM+Services is

SIPLACEServices.

– The non-administrative default account to be used is plr when using simple passwords

or siplace when using complex passwords.

– The default passwords for SIPLACE-created accounts are documented in the

technical information TI2008-04V08.

8.1.1 SIPLACE Pro Share Permissions

By default, SIPLACE Pro Setup creates a share in the folder where it has been installed

(default: %ProgramFiles%\SIPLACE\SIPLACE Pro). This share is required for the client

installation to be performed. Due to security restrictions (especially in domain

environments), SIPLACE Pro Setup doesn’t automatically set permissions to this share.

For default SIPLACE installations, we recommend adding the SIPLACEAdmin account to

the share permissions as described in this chapter. Also refer to the installation

documentation of SIPLACE Pro.

Required Steps before using Support Media 2.0 12/2014 Edition

Figure 8-1: Calling Properties of SIPLACE Pro directory

► Open a new Windows Explorer window and browse to your SIPLACE Pro installation

folder

► Right-click the SIPLACE Pro folder and select Properties.

Figure 8-2: Sharing Properties of SIPLACE Pro folder

► Select the Sharing tab.

► Click at Advanced Sharing… to access the share permissions.

Required Steps before using Support Media 2.0 12/2014 Edition

Figure 8-3: Calling SIPLACE Pro Share Permissions

► Click the Permissions button to access share permissions.

Figure 8-4: Adding Share permissions

► Click the Add… button.

Figure 8-5: Adding SIPLACEAdmin account permissions

► Enter the SIPLACEAdmin account.

► Click on Check Names.