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8 Uninstalling Installation Manual Edition 04/2015 SIPLACE Pro 12.1 73 8 Uninst alling 8.1 Uninst alling the soft ware Uninstalling SIPLACE Pro deletes all SIPLACE Pr o software component s fr om the system except for th…

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Installation Manual 7 Troubleshooting
SIPLACE Pro 12.1 Edition 04/2015
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Or by trying to reinvoke the feature which just failed. As soon as the post-installation has been
performed (with or without user feedback), the feature should start as expected. If it doesn‘t,
the error message has another unknown reason.
7
Note
Make sure that you log in using an account with administrator rights.
8 Uninstalling Installation Manual
Edition 04/2015 SIPLACE Pro 12.1
73
8 Uninstalling
8.1 Uninstalling the software
Uninstalling SIPLACE Pro deletes all SIPLACE Pro software components from the system except
for the SIPLACE Pro Database.
The SIPLACE Pro Database is not automatically uninstalled in order to prevent possible data loss.
Step 1
Uninstall SIPLACE Pro via the Control Panel.
You require the uninstall window in Windows for uninstalling.
Click Start in the Windows start menu.
Click Settings.
Click Control Panel.
Double-click Add / Remove Programs.
A list appears with the names of the software packages installed on the computer.
Select SIPLACE Pro.
Click the Change/Remove components button.
Select Remove to remove all installed features.
Click Next to continue.
In the "Confirm File Deletion" dialog box, click OK if you wish to proceed or Cancel if you wish
to cancel the uninstall process.
Click Next to continue.
In the "Confirm Uninstall" dialog box, click OK if you wish to proceed or Cancel if you wish to
cancel the uninstall process.
Installation Manual 8 Uninstalling
SIPLACE Pro 12.1 Edition 04/2015
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8
Fig. 8.1 - 1 Saving options
Choose Files created by SIPLACE Pro to be removed if you want to free up disk space on
this computer.
Choose Installation logfiles to be removed if you never plan to install SIPLACE Pro again
on this computer. If you want to keep the installation logfiles including the log from the unin-
stallation, make sure to leave the option Installation logfiles unchecked.
If you do not plan to install SIPLACE Pro again on this computer, we recommend to choose
all options.
Click Next and you get a summary of all components to be deleted.
Click Next if you accept all the information entered so far.
Click Finish
Step 2
Clean up the registry.
Go to the "registry editor"
via Start - Run - then type in "regedit".
Select HKEY_LOCAL_MACHINE\SOFTWARE\Siemens SIPLACE
Delete the following entries:
Line Control GUI
LineControlServer
SIPLACE Pro
SIPLACE Pro SetupLog
SIPLACE Pro
Clean up the disk and make sure that there are no more program files.
Check the path Program Files\SIPLACE\SIPLACE Pro.
If you will find additional files, please delete them (except for the database).