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SIPLAC E Pro V10. 1 SP1 / Softwar e Version Desc ripti on Ausgabe 02/2013 Edit ion 57 Export of R estrictions from SIPLAC E Pro to the Line Computer Since SI PLACE Pr o 2.0 S ervic e Pack 1, res trictions ca n be ex port…
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7 Troubleshooting
Error Reporting Tool
The Error Reporting Tool allows you to transfer detailed information about any errors occurring in
SIPLACE Pro to the service team. For more information about this function, refer to section 8.1
SIPLACE Net Error Reporter Service, the Online Help or the Support Media DVD.
Error Reports with the SIPLACE Net Error Reporter Service
The SIPLACE Net Error Reporter Service can be started as follows:
– Via Start – Programs – SIPLACE Net – Enterprise Service – SIPLACE Net Error Reporter
Service
– Via the Strg+Alt+F10 key combination.
– Via Help – Error Reporting in the menu of the GUIs.
Follow the instructions on the screen.
7.1 Problems and Solutions
This section describes known circumstances and general problems. If applicable, troubleshooting
is provided to help you working with SIPLACE Pro.
Solving Problems in Workgroup Mode
If you operate SIPLACE Pro in workgroup mode and if e. g. during the startup of the SIPLACE Pro
LineControl GUI application a message is displayed stating that:
It was not possible to establish a connection to the SIPLACE Pro
Interface. The cause for the error was: Unknown error (0x80004005).
► Check, if the following password requirements are met:
– The local user data must also be set up on the workgroup server.
– The local user must have the same password as on the workgroup server.
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Export of Restrictions from SIPLACE Pro to the Line Computer
Since SIPLACE Pro 2.0 Service Pack 1, restrictions can be exported to the line computer. Because
of data structure differences, the line computer and SIPLACE Pro behave differently. The two main
differences are:
1. The line computer forces you to select a specific recipe and the created restriction is based on
this recipe only.
In SIPLACE Pro, however, you are free to use every restriction with any recipe in any job. The
line computer cannot identify to which recipe the restriction belongs and therefore the line
computer doesn't know where to save the restriction.
2. On the line computer, within each restriction (i.e. for each recipe), you either bind specific
components or component shapes with their default feeders on tables and machines or you
exclude them. It is only possible to bind or exclude component shapes and components
together with the feeders, because the feeder is part of the data set.
In SIPLACE Pro, however, components, component shapes and feeders can be bound to or
excluded from a table or a machine. Here, the feeder is missing in the restriction.
The restrictions which can be exported from SIPLACE Pro are the conveyor side (right or left) and
the default feeder allocated to each component or component shape. Proceed as follows:
► Open a new restriction and add all relevant components and component shapes.
► Open each of the objects added and add the default feeder, if not already present.
► Back in the Restriction Editor, add a new line for each feeder. Please assign the feeder (target
[station], right or left machine side [conveyer lane]).
► Make sure that you choose the same targets and sub targets for all objects (component,
component shape and feeder).
Result:
You should now have one line per component, component shape and feeder. All new entries are
immediately saved in the database.
NOTICE
You can only export the right or left machine side (conveyor lane) if All, Left or Right is
selected.
► Start the Line Computer Export under Extras – Export.
► In the first screen, choose a destination path and the name for the restriction.
► In the rest of the Line Computer Export, choose the Components and Component Shapes you
want to add to the *.ri file.
CAUTION
► Be sure to activate the check box Update feeder information (.ri)!
If you do not activate this check box and selects these objects, the new information
will not be added to the *.ri file.
When the export is completed, the result is shown in the notification window.
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Printing SIPLACE Pro Reports
The generated reports can be sorted by various criteria (such as placement list etc.). Within the
printing preview the sort criteria can be modified as well.
► Check your specific printer properties (e.g. borderless printout) if you have printing problems
when printing reports.
Backup of System Feeder Inventory
When upgrading SIPLACE Pro (starting with SIPLACE Pro 3.0) an updated system feeder
inventory is imported (SystemFeederInventory.xml) in order to consider all new feeder types. The
feeder inventory that is already existing in SIPLACE is renamed (Backup of System Feeder
Inventory_X). All existing jobs are not changed.
All new jobs contain the updated (newly imported) feeder inventory.