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Installation Testing the Installation Barcode Label Wizard 70 Installation Manual SIPLACE Setup Center 2.3 5.4.6 Barcode Label Wizard The Barcode Labe l Wizard enables you to pr int out barcodes n eeded for the op eratio…

Installation

SIPLACE Setup Center Configuration Steps to perform after Installation

Installation Manual SIPLACE Setup Center 2.3

X Here you can set a password to prevent modification on the scanner configuration.

For the first editing of the configuration the password is empty. In this case safety is deactivated. You

can set a password now. By confirmation with "OK" all settings were saved.

Establishing Connection

X Start Setup Center.

X Click on "Connect" to establish a connection to Setup Center.

In case the connection fails check the network settings again.

The software is now successfully configured.

5.4.4 SIPLACE Setup Center Configuration

Setup Center GUI requires to be configured before it can be used. The configuration can be found via

the main menu Options Æ Settings. For detailed information, please refer to User Guide SIPLACE

Setup Center 2.3 (item no. 00195402-xx).

5.4.5 Settings on the SIPLACE Pro

In order to use Setup Center you should make settings on the programming system SIPLACE Pro. For

detailed information, please refer to User Guide SIPLACE Setup Center 2.3 (item no. 00195402-xx).

Installation

Testing the Installation Barcode Label Wizard

70 Installation Manual SIPLACE Setup Center 2.3

5.4.6 Barcode Label Wizard

The Barcode Label Wizard enables you to print out barcodes needed for the operation of the SIPLACE

Setup Center. For detailed information, please refer to User Guide SIPLACE Setup Center 2.3 (item no.

00195402-xx).

5.5 Testing the Installation

 Connect the RF station to the Setup Center PC to the COM interface.

 Make sure, the RF station is on (yellow LED is active).

 If Setup Center is already running open the configuration dialog, otherwise start Setup Center.

 Select the COM port in the configuration dialog of SIPLACE Setup Center and apply settings.

 Press the Enter button twice on the scanner.

 Now the main menu text "SIPLACE Setup Center" is displayed on the scanner.

5.6 Troubleshooting

If it is not possible to solve a problem during installation of SIPLACE Setup Center, please send the file

SIPLACESetupCenterSetupLog.html

and all similar "log" named files to the SIEMENS Service.

5.6.1 Relevant files to analyze setup problems

Error description

Whenever problems arise during setup, please inspect the file

SIPLACESetupCenterSetupLog.html

which is written during each installation.

Cause

Setup problems.

Solution

The log file is found either in

C:\

(prior to the "move data phase") or in the selected program folder.

Old versions of the log file are located in the program folder. A timestamp is added to the filename. Dialog

boxes appear during the file copying phase of installation which only contain

X Yes and No options.

Hint

X If you need Siemens support regarding installation problems, please provide all installation log files.

5.6.2 How to run setup with verbose logging?

Error description

Whenever an installation runs into problems, it is useful to have as much information at hand as possible

in order to analyze the problem.

Solution

Create a log file that records the progress of a Install Script MSI (formerly Standard) based installation,

you can either execute the

setup.exe

at the command line using the

/Verbose

switch, or you can set a

specific registry entry. The log file can be used to diagnose the cause of failure or unexpected behavior

in an installation.

There are two ways to log an Install Script MSI project (as SIPLACE Setup Center setup is).

Installation

Error code 1316 and 1603 Troubleshooting

Installation Manual SIPLACE Setup Center 2.3

Log a single setup

An Install Script MSI installation can be logged using the following command line: (replace the path

definition as applicable)

Setup.exe /v"/L*v d:\placeforlog\package.log"

Running this command line logs everything verbosely.

Log all MSI-based setups

To log all MSI-based setups launched through

setup.exe

, follow these steps:

X Launch the Registry Editor (

regedit.exe

) in Windows.

X Create the following registry key:

HKEY_CURRENT_USER\Software\InstallShield\ISWI\3.0\SetupExeLog

X Create a string value entitled

VerboseLogFileName

in this key.

X Enter the full path to where the log file will be created as the value for this string.

X Run the setup again.

Example string value:

C:\Test Folder\MyFile.log

For more details please refer to

http://support.installshield.com/kb/view.asp?articleid=q105237

Document ID:

Q105237

5.6.3 Error code 1316 and 1603

"Error 1316. A network error occurred while attempting to read from the file

C:\WINDOWS\Installer\SIPLACE Setup Center.msi

Error description:

The error messages 1316 and 1603 from the Microsoft Installer Service could appear under different

conditions.

Cause:

X See Install Shield knowledgebase articles

Q107390

and

Q107182

Workaround:

X Copy the files "

SIPLACE Setup Center.msi

" and "

Data1.cab

" from the setup CD in the directory

mentioned in the error message e.g.

C:/Windows/Installer/SIPLACE Setup Center.msi

X Retry the setup:

 The error message offers to cancel the setup or

 Confirm the error message with OK. The setup is cancelled. Then restart the setup.

X After a successful setup, remove the copied files.

If the copied files are not removed, the installer could access these outdated files during the next

setup, which might cause further problems.

5.6.4 Conflicting old SIPLACE Setup Center installations

Error Description:

InstallShield reports a conflicting old installation of SIPLACE Setup Center.

NOTE:

You could always use CD:

Verbose_Setup.cmd

. This will invoke verbose logging with the first

of the methods described above.

NOTE:

It has not been proven if this workaround helps in all possible situations. In case of any further

problems please contact your SIPLACE service technician.