JAKA Zu 3及JAKA Zu 3 pro-电控柜V2.1-硬件手册( 英文版).pdf - 第44页

JAKA Zu 3 v 1. 1 39 •In order to mainta in its reliability dur ing long - term stor age, it is recommen ded to mai nta in the temperatur e withi n 25 ℃ ±10 ℃ . Please av oid sharp temper ature chan ges (10 ℃ / hour or mo…

38 JAKA Zu 3 v1.1

1. 1.There are a large number of connection interfaces between the printed

circuit boards. Keep cautious when replacing parts to avoid mis-insertion or

omission.

2. 2.If it causes electric shock or fire, it will result in serious injury or death.

1. 1. Do not damage the wiring or pull the connector when it is replaced.

2. 2.Do not touch the electronic components of the printed circuit boards and the

contact parts of the wiring or interface when replacing. Hold the edge of the

printed circuit board when replacing.

3. 3.If you accidentally touch them, it may cause electric shock, resulting in

serious injury or death.

1. In order to carry out maintenance and inspection work, the power should be

turned on once while the electrical cabinet’s door is ope. Do not let the inside

of the electrical cabinet be exposed to direct sunlight or searchlights,

otherwise it will cause malfunction or wrong movements.

1. 1.Before performing maintenance, the operator should discharge static

electricity in advance.

2. 2. Antistatic wrist straps are very effective.

3. 3. Failure to take any precautions when touching electrical components

directly, electrical components may malfunction.

1. Af

ter the maintenance is completed, check if there is any gap or if any cable

is caught. After that, reinstall the case. If there is a gap, it may cause dirt, dust,

etc. to enter the inside of the electrical cabinet, which will cause malfunctions.

5.3.1 Filter cleaning and replacement

1.Power off the electrical cabinet.

2.Remove the nut from the filter housing.

3.Clean the dust adhering to the filter by blowing it out. Dust should be blown from the inside of the

electrical cabinet during cleaning. When there is dirt, etc., apply warm water or a neutral detergent. And if

it still cannot be cleaned, it should be replaced.

4.Installation should be carried out in the reverse order of removal.

When cleaning with warm water or a neutral detergent, it should be fully dried before installation.

5.3.2 Part preservation

According to the life and frequency of use of the components, the recommended spare parts are divided

into two categories: A and B.

Maintenance parts • A: Main maintenance parts for daily maintenance and inspection

A-1: Important backup parts

・ A-2: Regular replacement parts / recommended spare parts

◆Maintenance parts • B: Maintenance parts prepared when purchasing multiple robots

・ B-1: Parts purchased from JAKA

In order to maintain normal operation, the A-1 and A-2 are the minimum necessary important parts. It is

recommended to prepare one whole set. In addition, the printed circuit board uses highly reliable components,

so please pay attention to the following points during storage.

•Preservation temperature -10℃～+50℃

JAKA Zu

3 v1.1 39

•In order to maintain its reliability during long-term storage, it is recommended to maintain the

temperature within 25℃±10℃. Please avoid sharp temperature changes (10℃/ hour or more).

•Preservation humidity 20～85%RH

In order to maintain its reliability during long-term storage, it is recommended to maintain the humidity

within 45%-65%. Avoid condensation or mold during storage.

•anti-static measure

Static electricity is easy to generate in extremely dry conditions, and the shock during electrostatic

discharge may damage the semiconductor. Please put it in an anti-static bag.

•Other environmental conditions

Please store it in an environment where no toxic gases, dirt, or dust are generated. Do not place heavy

objects on it during storage.。

5.4 Service Commitment

I.JAKA will provide users with the following equipment warranty and maintenance services:

Equipment provided by JAKA: from the day of acceptance of the equipment, the equipment enters the

warranty period. The warranty period is 1 year. During the warranty period, if the equipment is faulty, JAKA will

be responsible for repairing and maintenance. After receiving the user's equipment failure report, if the fault is

caused by JAKA's equipment, JAKA is responsible for providing the warranty and promptly repairing. If the

fault is caused by one of the following situations, it is not included in the free warranty, and the user should

pay for the cost of equipment. JAKA should assist in troubleshooting as soon as possible to restore the

equipment back to normal:

1. User does not operate according to the operating procedures;

2.User damages the equipment on purpose;

3.Other failures caused by force majeure factors (such as lightning strikes, earthquakes, and floods, etc.)

Our company JAKA provides free maintenance services to users during the one-year warranty period.

After the expiration of After the warranty periodexpires, our companyJAKA will continue the after-sales service

procedures:

1.By negotiating with the user unit, the content and format of the service application form and the support

service implementation report are will be determined, and the user unit and the companyJAKA will

respectively designate the related personnel respectively.

2. If the user needs support services, it is required to fill out the service application form and fax it to

JAKA. If the situation is urgent, user can call directly to request the service.

II.Range and content of support service

1.Our companyJAKA promises to provide maximum technical services in all dimensions throughout the

project, including: hardware maintenance support service and software training support service.

2.Hardware maintenance support service: We JAKA promises to be responsible for maintenance of any

equipment during the equipment warranty period, and the user does not have to pay any fees (except for

mechanical injuries or malfunction caused by incorrect operation of user unit). After the expiration ofAfter the

JAKA Zu 3 v1.1

equipment warranty expires, we will sign the relevant agreement with the user to confirm the charging method,

maintenance responsibility, and maintenance method to ensure the performance fulfillment of maintenance

responsibility.

III. Service call hotline and contact information

•Email：support@jaka.com

•Telephone：400-006-2665

Information required

•Robot serial number

•Software version

•Detailed fault description

•Attached log files