VDA_6.3_EN_Yellow_Volume_22-05-16.pdf - 第18页

16 3 Requirements f or process audi tors 3.1 Auditor qualific ation Auditor qualification is of vital i mportance when it comes t o achieving the au- dit objective s. The quality and comparability of audit results are gr…

Firstly, it must be described what “input” (see questionnaire sub-element

P6.1) is converted into an “output” (see questionnaire sub-element P6.6) by

the process. In addition, the following questions are considered:

• How does the process work (work carried out, workflow, methods,

procedures, instructions – see questionnaire sub-element P6.2)?

• What areas, functions and personnel support the process (personnel

resources such as capacities, competencies, authorities, qualifica-

tions – see questionnaire sub-element P6.3)?

• Which tools are used to implement the process (material resources

such as machines, tools, test equipment, facilities, other equipment –

see questionnaire sub-element P6.4)?

• How effectively is the process carried out (effectiveness, performance

indicators, efficiency – see process sub-element P6.5)?

As a second step, the potential risks in relation to the content of the Turtle el-

ements are identified. The auditor as well as the audit team should make use

of their process know-how to identify potential product and process risks that

could affect product quality. These risks must then be analyzed and evalu-

ated in the audit to ensures a reasonable degree of risk minimization.

Based on the applied Turtle Model, it is possible to set priorities in a targeted

manner.

Figure 2-3: Schematic diagram of interlinked processes

The interfaces of the process steps have a significant influence on possible

risks and therefore require a more in-depth analysis.

3 Requirements for process auditors

3.1 Auditor qualification

Auditor qualification is of vital importance when it comes to achieving the au-

dit objectives. The quality and comparability of audit results are greatly influ-

enced by the qualification of the auditors. In addition to the qualification crite-

ria of each organization, the following minimum requirements, the require-

ments according to ISO 19011 as well as customer-specific and further exter-

nal requirements should be taken into account. The organization determines

and documents the procedure for auditor evaluation including the approval,

maintenance and improvement of auditor qualifications (e.g. observation dur-

ing audits/approval and witness audits).

3.1.1 Internal process auditors

Specialized knowledge

• Good knowledge of quality tools and methods (e.g. VDA MLA, DoE,

FMEA, FTA, PPA, SPC, SWOT, 8D Method)

• Knowledge of the relevant customer-specific requirements

• Knowledge of the relevant management system requirements (e.g.

IATF 16949, DIN EN ISO 9001, VDA 6.1)

• Specific knowledge regarding the product and the process

Evidence of specialized training

• Successful participation in a VDA 6.3 training course (passing a

test/obtaining a certificate of qualification)

• Knowledge of required quality tools and methods in the technology to

be audited

Professional experience

A minimum of 3 years’ professional experience (after 2 years’ professional

experience, in-house apprenticeship periods may be considered additionally),

preferably in manufacturing companies within the automotive industry, includ-

ing at least 1 year of experience in quality management.

3.1.2 Supplier auditors

Specialized knowledge

• Excellent knowledge of quality tools and methods (e.g. SPC, VDA

Volume 5/MSA, FMEA, VDA MLA/APQP, VDA Volume 2/PPAP, 8D

Method)

• If required, knowledge regarding software development processes

and methods

• Auditor qualifications (negotiation, conflict management, audit proce-

dure)

• Knowledge of the relevant customer-specific requirements

• Knowledge of the relevant management system requirements (e.g.

IATF 16949, DIN EN ISO 9001, VDA 6.1)

• Specific knowledge regarding the product and the process

Evidence of specialized training

• Qualification as an auditor on the basis of DIN EN ISO 19011 (e.g.

VDA Auditor qualification, 1st/2nd party auditor for DIN EN ISO 9001,

IATF 16949, or VDA 6.1)

• Knowledge of required quality tools and methods in the technology to

be audited

• Successful participation in VDA 6.3 training (successfully passing a

written and an oral exam)

• Evidence of ability to apply the theoretical knowledge in practice (e.g.

observation during audits/approval and witness audits)

Professional experience

A minimum of 5 years professional experience (after 3 years’ professional ex-

perience in-house apprenticeship periods may be considered additionally),

preferably in manufacturing companies within the automobile industry, includ-

ing at least 2 years’ experience in quality management.