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11 Station extensions / options User Manual S-23 H M 11.5 PCB data transfer S oftware Version SR.405.xx 05/99 I ssue 386

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User Manual S-23 HM 11 Station extensions / options
Software Version SR.405.xx 05/99 Issue 11.5 PCB data transfer
385
È Click on the ’Machine options’ button in the basic view.
The ’Machine options’ window opens.
È In the ’Options’ box, check the ’PCB data transfer’ option for the station concerned.
È Click on the ’OK’ button. The ’PCB data transfer’ option is now active.
PLEASE NOTE: The ’PCB data transfer option can only be used in conjunction with a PCB bar-
code reader. 11
11 Station extensions / options User Manual S-23 HM
11.5 PCB data transfer Software Version SR.405.xx 05/99 Issue
386
User Manual SIPLACE S-23 HM 12 Station Extensions - Software
Software Version SR.405.xx 05/99 Issue 12.1 Remote Support
387
12 Station Extensions - Software
12.1 Remote Support
12.1.1 General Comments
The "Remote Support" (Remote Service) option enables service personnel in Munich, Singapore
and Norcross to access system data on the line computer, station computer, machine controller
or a GEM computer, if there is one, on the customer’s SIPLACE line or SIPLACE station.
This allows the service engineers to localize and correct software and data problems in the cus-
tomer’s systems online. This feature also makes for better problem-oriented planning of any ser-
vice visits to the customer, thereby keeping servicing time to a minimum. 12
12.1.2 Safety Information
DANGER
If movements of machine components are initiated at a customer’s machine via the "Remote
Support", a trained line engineer must be present at the machine. In addition, this line engineer
must be able to communicate by telephone with the engineer who is performing the "Remote
Support".
When performing these operations; it is essential to observe the general safety information pre-
sented in Chapter 2 of this User’s Manual. 12
12.1.2.1 Data Security
The machine or system can only be accessed when this is specifically desired by the customer
and when he allows this to be done via the requisite communications PC (Router). 12
The service engineer will be working in a lockable room in the service center. Only authorized per-
sons will have access to this room. 12