VDA_6.3_EN_Yellow_Volume_.pdf.pdf - 第33页

31 6 Evaluating a process a udit for material products 6.1 Evaluation of the indivi dual questio ns Each question i s evaluated in terms of fulfillment of the respective requi re- ments and the ri sk involved. For each q…

5.6 Follow-up activities after contract award

The results of the potential analysis are used as input when planning the se-

lection or implementation of methods (e.g. process audit, VDA MLA).

Once a contract has been awarded, the implementation of measures accord-

ing to the action plan is mandatory.

The quality capability can only be validated (in terms of a release for series

production) by means of a PPA process covering the customer-specific scope

of delivery concerned. To achieve this, a process audit can be conducted

within the scope of a process release.

6 Evaluating a process audit for material products

6.1 Evaluation of the individual questions

Each question is evaluated in terms of fulfillment of the respective require-

ments and the risk involved. For each question, 0, 4, 6, 8 or 10 points can be

awarded. The number of points awarded is based on proven fulfillment of the

requirements as well as the risk assessment regarding the product and the

process.

Points

Assessment of compliance with the requirements

The requirements are fully met; conformity is ensured

The requirements are mainly++ met; minor non-conformity

The requirements are partially met; significant non-conformity

The requirements are inadequately met; major non-conformity

The requirements are not met

) The term “mainly” means that there are only individual cases in which fulfillment of the

requirements could not be proven, and there are no special risks.

The following table serves as a guideline for the appropriate allocation of

points when evaluating the questions:

Points

Perspective of the

process/process

step

Perspective of the

product

Perspective of the

customer

Technical require-

ments and specifica-

tions for the process

are fulfilled

No product defects, the

product meets the tech-

nical standards

Requirements are com-

pletely met

Minor discrepancies in

the process which do

not affect compliance

with the customer

specifications or have

an effect on the follow-

ing process steps

Some product defects

which do not influence

the function, use or fur-

ther process steps

Customer requirement

is only met to a limited

degree

The process does not

always meet the de-

fined requirements.

This has an impact on

the following process

steps

Product non-conformi-

ties do not affect the

function; however, the

failure has a negative

impact on the use of the

product or on further

process steps

Requirements are par-

tially met; complaints

are possible

The process does not

meet the defined re-

quirements. This has

a significant impact on

the customer or on the

following process

steps

Product non-conformi-

ties have an impact on

the function. The failure

leads to usage re-

strictions and has a sig-

nificant impact on the

following process steps

Requirements insuffi-

ciently met; customer is

dissatisfied

The process is not

suitable for ensuring

compliance with the

defined requirements

Product non-conformi-

ties, no function, the use

of the product is consid-

erably limited, further

process steps are not

possible

Not acceptable from

the customer’s point of

view