VDA_6.3_EN_Yellow_Volume_.pdf.pdf - 第97页

95 P6.6.3 Are the necessary records/releases retained? Minimum requirements relevant for assessment Examples for implementation The release of the products as well as the relevant evidence is documented. Waivers/concessi…

P6.6.2 Are products stored in an appropriate manner and are the means of

transport/packaging facilities suitable for the special characteristics of

the products?

Minimum requirements relevant for assessment

Examples for implementation

The products must be protected from damage by

suitable storage and packaging.

Internal and customer-specific packaging instruc-

tions are known and are implemented. This also ap-

plies to released replacement packaging.

The storage areas/containers must meet the re-

quirements with regard to cleanliness.

Specified storage times must be monitored.

Products must be protected against environmental

and climatic influences during storage and ship-

ment.

These requirements apply to the handling during

the production process as well as during shipment.

It is ensured that there are no product risks in the

transport chain, e.g. due to parts handling, transport

routes, commissioning, outdoor storage areas (in-

ternal/external).

• Protection from damage

• For electronic components:

ESD protection

• Technical cleanliness

• Cleanliness, tidiness, 5S,

over-filling (storage areas,

containers)

• Monitoring of storage

times/storage quantity (maxi-

mum/minimum storage

times, specified interim stor-

age times)

• Specifications regarding the

cleaning of packaging

• Sufficient amount of packag-

ing

P6.6.3 Are the necessary records/releases retained?

Minimum requirements relevant for assessment

Examples for implementation

The release of the products as well as the relevant

evidence is documented.

Waivers/concessions are documented. The docu-

mentation must cover the period and/or quantity of

parts involved.

Internal specifications and customer requirements

regarding the documentation of rework and repair

are fulfilled.

The traceability of products is ensured.

The customer’s requirements with regard to archiv-

ing are fulfilled.

• Customer specifications

• Customer’s requirements for

archiving time limits

• Archiving requirements/regu-

lations (e.g. EDP, paper, fire

protection, legibility)

• Parts history

P6.6.4* Are the customer requirements met upon delivery of the final product?

Minimum requirements relevant for assessment

Examples for implementation

The customer-specific requirements regarding the

final product (delivery reliability, quality targets,

quality performance etc.) are known. The fulfillment

of these requirements is continuously monitored,

assessed and documented.

In case of non-conformities, the causes are ana-

lyzed, and measures are defined and implemented.

Products are labeled, stored and shipped in accord-

ance with the customer requirements.

In case of waivers/concessions, products and pack-

aging are labeled accordingly.

Internal specifications as well as customer require-

ments regarding the labeling of reworked or re-

paired products are observed.

The handling of supplied products is regulated.

Customers should be informed of delivery stops

which affect them, and the further procedure should

be coordinated with them.

• Quality agreements with

the customer

• Packaging specification

• Target agreements

• Shipping audit

• Customer specifications

regarding labeling (e.g.:

VDA label)

• Labeling in cases of waiv-

ers

7.7 Customer satisfaction/customer care/service (P7)

Process element P7: Customer care/service

P7.1 Are all requirements related to the QM system and product conformity

fulfilled?

Minimum requirements relevant for assessment

Examples for implementation

The internal and customer-specific requirements re-

garding the QM-system and its further development

are fulfilled. The processes within the organization

(including the outsourced processes) and along the

supply chain are taken into account.

Requalification tests are carried out in accordance

with the customer requirements

Customer requirements for the return of parts and

their recycling must be fulfilled.

Proof of conformity with necessary national and in-

ternational regulations is available.

• Quality agreements with the

customer

• Requalification concept, e.g.

product audits carried out,

functional tests, endurance

tests

• Certification of the QM sys-

tem

• Proof of conformity, e.g.

parts that are subject to type

approval, CCC, ECE, DOT,

certificates, inspection re-

ports