VDA_6.3_EN_Yellow_Volume_.pdf.pdf - 第35页
33 If there are se veral findings for the ass essment of a sin gle question, the indi- vidual asses sment which is associated with the highes t risk is decisive for the assessment of the respective question. The auditor …
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The following table serves as a guideline for the appropriate allocation of
points when evaluating the questions:
Points
Perspective of the
process/process
step
Perspective of the
product
Perspective of the
customer
10
Technical require-
ments and specifica-
tions for the process
are fulfilled
No product defects, the
product meets the tech-
nical standards
Requirements are com-
pletely met
8
Minor discrepancies in
the process which do
not affect compliance
with the customer
specifications or have
an effect on the follow-
ing process steps
Some product defects
which do not influence
the function, use or fur-
ther process steps
Customer requirement
is only met to a limited
degree
6
The process does not
always meet the de-
fined requirements.
This has an impact on
the following process
steps
Product non-conformi-
ties do not affect the
function; however, the
failure has a negative
impact on the use of the
product or on further
process steps
Requirements are par-
tially met; complaints
are possible
4
The process does not
meet the defined re-
quirements. This has
a significant impact on
the customer or on the
following process
steps
Product non-conformi-
ties have an impact on
the function. The failure
leads to usage re-
strictions and has a sig-
nificant impact on the
following process steps
Requirements insuffi-
ciently met; customer is
dissatisfied
0
The process is not
suitable for ensuring
compliance with the
defined requirements
Product non-conformi-
ties, no function, the use
of the product is consid-
erably limited, further
process steps are not
possible
Not acceptable from
the customer’s point of
view
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If there are several findings for the assessment of a single question, the indi-
vidual assessment which is associated with the highest risk is decisive for the
assessment of the respective question.
The auditor may require immediate actions depending on the risk associated
with the findings.
If a question is not evaluated (n. e.), the reason for this must be stated.
At least
2
/
3
of the questions for each audited process element, sub-element or
process step must be evaluated. In order to ensure comparability, the entire
list of questions from the VDA 6.3 process element should be covered in full.
If corrective actions from previous audits are not implemented, this can also
be regarded as a case of non-conformity, e.g. in the “cause analysis”, “imple-
mentation of measures”, “meeting customer requirements” questions.
Questions associated with a special product and process risk (*-ques-
tion)
In the process elements, questions associated with special risks product and
process risks are marked with an asterisk (*-question). These special risks
are already taken into account in the downgrading rules (see section 6.3).
The evaluation is carried out in the same manner as for the remaining ques-
tions. Consequently, *-questions are not evaluated more harshly than other
questions.
6.2 Detailed evaluation and downgrading rules
Evaluation of the process elements, the sub-elements of P6 and the individ-
ual process steps.
Process element
The compliance level E
Pn
of a process element (P2, P3, …, P7) is calculated
as:
E
Pn
[%] =
Total points awarded for the relevant questions
Total possible points for the relevant questions
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Exception: If there is more than one evaluation for a question
In process elements P3, P4 (separate evaluation of product and process de-
velopment) and P6 (individual evaluation of each process step), there may be
several evaluations for a single question. In this case, the arithmetic mean of
all results for the question must be calculated first. In calculations following
this step, the average is rounded to two decimal places.
These averages replace the “points awarded” when calculating the level of
compliance of a process element.
For each question, the total number “possible points” is 10 – regardless of
the number of results per question.
Sub-elements of P6
In the process element P6, the following sub-elements are evaluated:
E
U1
Process input
E
U2
Work carried out
E
U3
Personnel resources
E
U4
Material resources
E
U5
Efficiency
E
U6
Process output
The evaluation of the sub-elements is carried out in the same manner as for
the process elements and the exceptional case: more than one evaluation for
a question.
E
Un
[%] =
Total points awarded for the relevant questions for the sub-
element of P6
Total possible points for the relevant questions
for this sub-element of P6
Individual process steps
The questions from P6 are used for the evaluation of the individual process
steps. All questions from P6 can be answered for each process step. The
compliance level E
n
of each process step can be calculated as follows:
E
n
[%] =
Total points awarded for the P6 questions for this process step
Total possible points for the P6 questions for this process step