VDA_6.3_EN_Yellow_Volume_.pdf.pdf - 第34页

32 The following table serves as a guideli ne for the appropr iate allocation of points when e valuating the que stions: Points Perspective of the process/process step Perspective of the product Perspective of the custom…

6 Evaluating a process audit for material products

6.1 Evaluation of the individual questions

Each question is evaluated in terms of fulfillment of the respective require-

ments and the risk involved. For each question, 0, 4, 6, 8 or 10 points can be

awarded. The number of points awarded is based on proven fulfillment of the

requirements as well as the risk assessment regarding the product and the

process.

Points

Assessment of compliance with the requirements

The requirements are fully met; conformity is ensured

The requirements are mainly++ met; minor non-conformity

The requirements are partially met; significant non-conformity

The requirements are inadequately met; major non-conformity

The requirements are not met

) The term “mainly” means that there are only individual cases in which fulfillment of the

requirements could not be proven, and there are no special risks.

The following table serves as a guideline for the appropriate allocation of

points when evaluating the questions:

Points

Perspective of the

process/process

step

Perspective of the

product

Perspective of the

customer

Technical require-

ments and specifica-

tions for the process

are fulfilled

No product defects, the

product meets the tech-

nical standards

Requirements are com-

pletely met

Minor discrepancies in

the process which do

not affect compliance

with the customer

specifications or have

an effect on the follow-

ing process steps

Some product defects

which do not influence

the function, use or fur-

ther process steps

Customer requirement

is only met to a limited

degree

The process does not

always meet the de-

fined requirements.

This has an impact on

the following process

steps

Product non-conformi-

ties do not affect the

function; however, the

failure has a negative

impact on the use of the

product or on further

process steps

Requirements are par-

tially met; complaints

are possible

The process does not

meet the defined re-

quirements. This has

a significant impact on

the customer or on the

following process

steps

Product non-conformi-

ties have an impact on

the function. The failure

leads to usage re-

strictions and has a sig-

nificant impact on the

following process steps

Requirements insuffi-

ciently met; customer is

dissatisfied

The process is not

suitable for ensuring

compliance with the

defined requirements

Product non-conformi-

ties, no function, the use

of the product is consid-

erably limited, further

process steps are not

possible

Not acceptable from

the customer’s point of

view

If there are several findings for the assessment of a single question, the indi-

vidual assessment which is associated with the highest risk is decisive for the

assessment of the respective question.

The auditor may require immediate actions depending on the risk associated

with the findings.

If a question is not evaluated (n. e.), the reason for this must be stated.

At least

of the questions for each audited process element, sub-element or

process step must be evaluated. In order to ensure comparability, the entire

list of questions from the VDA 6.3 process element should be covered in full.

If corrective actions from previous audits are not implemented, this can also

be regarded as a case of non-conformity, e.g. in the “cause analysis”, “imple-

mentation of measures”, “meeting customer requirements” questions.

Questions associated with a special product and process risk (*-ques-

tion)

In the process elements, questions associated with special risks product and

process risks are marked with an asterisk (*-question). These special risks

are already taken into account in the downgrading rules (see section 6.3).

The evaluation is carried out in the same manner as for the remaining ques-

tions. Consequently, *-questions are not evaluated more harshly than other

questions.

6.2 Detailed evaluation and downgrading rules

Evaluation of the process elements, the sub-elements of P6 and the individ-

ual process steps.

Process element

The compliance level E

of a process element (P2, P3, …, P7) is calculated

as:

[%] =

Total points awarded for the relevant questions

Total possible points for the relevant questions