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Part 5 Chapter 1 Servo System Troubleshooting Edition 3.0 5-1-21 XP-142E Mechanical Reference AC Servopack Check List for Troubleshooting Alarm Alarm Name Status Cause Remedy A.810 Encoder Backup Error • Occurred when th…

Part 5 Chapter 1 Servo System Troubleshooting

Edition 3.0 5-1-20 XP-142E Mechanical Reference

AC Servopack Check List for Troubleshooting

Alarm Alarm Name Status Cause Remedy

A.730 Dynamic Brake

Overload

• Occurred when the control

power supply was turned

ON.

• Occurred when the

servomotor was running

and in a status other than

servo OFF.

• Occurred when the

servomotor was running in

servo OFF status.

• A SERVOPACK board fault occurred.

• The rotating energy at a DB stop exceeds the

DB resistance capacity.

• A SERVOPACK fault occurred. .

• Replace the SERVOPACK.

• 1.Reduce the motor speed,

2.Reduce the load moment of inertia, or

3.Reduce the number of times of the DB stop

operation.

• Replace the SERVOPACK.

A.740 Overload of Surge

Current Limit

Resistor

• Occurred when the control

power supply was turned

ON.

• Occurred during operations

other than the turning

ON/OFF of the main circuit.

• Occurred at the main circuit

power supply ON/OFF

Operation.

• A SERVOPACK board fault occurred.

• The inrush current limit resistor operation

frequency at the main circuit power supply

ON/OF operation exceeds the allowable range.

• A SERVOPACK fault occurred.

• Replace the SERVOPACK.

• Reduce the number of times that main circuit's

power supply can be turned ON/OFF to 5 times/min.

or less.

• Replace the SERVOPACK.

NP1MT017E

A.7A0 Heat Sink

Overheated

• Occurred when the control

power supply was turned

ON.

• Occurred when the main

circuit power supply was

turned ON or while the

servomotor was running.

• A SERVOPACK fault occurred.

• The overload alarm has been reset by turning

OFF the power too many times.

• The load exceeds the rated load.

• The SERVOPACK ambient temperature

exceeds 55°C.

• A SERVOFACK fault occurred.

• The overload alarm has been reset by turning

OFF the power too many times.

• The connection of the SERVOPACK board and

the thermostat switch is incorrect.

• The overload or regenerative energy exceeds

the resistor capacity

• The SERVOPACK (direction and distance to

the peripheral devices) is mounted incorrectly.

Heat radiation from the panel or heat around

the SERVOPACK.

• A SBRVOPACK fan fault occurred.

• Replace the SERVOPACK.

• Change the method to reset the alarm.

• Reconsider the load and operation conditions, or

reconsider the servomotor capacity.

• The ambient temperature must be 55°C or less.

• Replace the SERVOPACK.

• Change the method to reset the alarm.

• Replace the SERVOPACK.

• Reconsider the load and operation conditions.

• The ambient temperature for SERVOPACK must be

55°C or less.

• Replace the SERVOPACK.

Part 5 Chapter 1 Servo System Troubleshooting

Edition 3.0 5-1-21 XP-142E Mechanical Reference

AC Servopack Check List for Troubleshooting

Alarm Alarm Name Status Cause Remedy

A.810 Encoder Backup

Error

• Occurred when the control

power supply was tuned

ON.

(Setting: Pn002.2=1)

• Occurred when the control

power supply was turned

ON using an absolute

encoder.

(Setting: Pn002.2=0)

• A SERVOPACK board fault occurred when an

absolute encoder is used with the setting for

incremental encoder.

• Alarm occurred when the power to the absolute

encoder was initially turned ON.

• The encoder cable had been disconnected once.

• The power from both the PG power supply

(+5V) and the battery power supply from the

SERVOPACK is not being supplied.

• An absolute encoder fault occurred.

• A SERVOPACK fault occurred.

• Replace the SERVOPACK.

• Set up the encoder.

• First confirm the connection and set up the encoder.

• Replace the battery or take similar measures to

supply power to the encoder, and set up the

encoder.

• If the alarm cannot be a reset by setting up the

encoder again.

• Replace the SERVOPACK.

A.820 Encoder

Checksum Error

• Occurred when the control

power supply was turned

ON or during an operation.

• Occurred when the SEN

signal turned ON.

• A fault occurred in the encoder and was detected

by encoder self-diagnosis.

• A SERVOPACK fault occurred.

• A fault occurred in the encoder and was detected

by encoder self-diagnosis.

• Set up the encoder. If this alarm occurs frequently,

replace the servomotor.

• Replace the SERVOPACK.

• Set up the encoder. If this alarm occurs frequently,

replace the servomotor.

NP1MT018E

A.830 Absolute Encoder

Battery Error

• When the control power

supply was turned ON.

(Setting: Pn002.2=1)

• When the control power

supply was turned ON

using an absolute encoder.

(Setting: Pn002.2=0)

• When the absolute encoder was used as an

incremental, a SERVOPACK board fault

occurred.

• The battery connection is incorrect.

• The battery voltage is lower than the specified

value 2.7V.

• A SERVOPACK board fault occurred.

• Replace the SERVOPACK.

• Reconnect the battery.

• Replace the battery, and then turn ON the power to

the encoder.

• Replace the SERVOPACK.

A.840 Encoder Data

Error

• Occurred when the control

power supply was turned

ON.

• Occurred during operation.

• A malfunction occurred in the encoder.

• A SERVOPACK board fault occurred.

• A malfunction occurred in the encoder.

• An encoder fault occurred.

• A SERVOPACK board fault occurred.

• Turn the encoder power supply OFF and then ON

again. If this alarm occurs frequently, replace the

servomotor.

• Replace the SERVOPACK.

• Correct the wiring around the encoder by separating

the encoder cable from the power line, or by

checking the grounding and other wiring.)

• If this alarm occurs frequently, replace the

servomotor.

• Replace the SERVOPACK.

Part 5 Chapter 1 Servo System Troubleshooting

Edition 3.0 5-1-22 XP-142E Mechanical Reference

AC Servopack Check List for Troubleshooting

Alarm Alarm Name Status Cause Remedy

A.850 Encoder

Overspeed

• Occurred when the control

power supply was turned

ON.

• Occurred during operation.

• When the encoder power supply turns ON

and the SEN signal is ON when using an

absolute encoder, the servomotor runs at

200 min or more.

• An encoder fault occurred.

• A SERVOPACK board fault occurred.

• An encoder fault occurred.

• A SERVOPACK board fault occurred.

• Turn ON the encoder power supply when the

servomotor runs at a speed less than 200 min .

• If this alarm occurs frequently, replace the

servomotor.

• Replace the SERVOPACK.

• Replace the servomotor.

• Replace the SERVOPACK.

-1

A.860 Encoder

Overheated

• Occurred when the control

power supply was turned

ON.

• Occurred during operation.

• An encoder fault occurred.

• A SERVOPACK board fault occurred.

• The ambient temperature around the

servomotor is too high.

• The servomotor load is greater than the rated

load.

• An encoder fault occurred.

• A SERVOPACK board fault occurred.

• Replace the servomotor.

• Replace the SERVOPACK.

• The ambient temperature must be 40°C or less.

• The servomotor load must be within the specified

range.

• Replace the servomotor.

• Replace the SERVOPACK.

NP1MT019E

A.b10 Speed Reference

A/D Data Error

• Occurred when the control

power supply was turned

ON.

• Occurred during operation.

• A SERVOFACK board fault occurred.

• A malfunction occurred in reading section of

the speed reference input.

• A SERVOFACK board fault occurred.

• Replace the SERVOPACK.

• Clear and reset the alarm and restart the

operation.

• Replace the SERVOPACK.

A.b20 Torque Reference

Input Read Error

• Occurred when the control

power supply was turned

ON or during operation.

• A SERVOFACK board fault occurred.

• A malfunction occurred in the reading section

of the torque reference input.

• A SERVOPACK board fault occurred.

• Replace the SERVOPACK.

• Clear and reset the alarm and restart the

operation.

• Replace the SERVOPACK.

A.b31 Current Detection

Error 1

• Occurred when the control

power supply was turned

ON or during operation.

• The current detection circuit for the Phase U

is faulty.

• Replace the SERVOPACK.

A.b32 Current Detection

Error 2

• Occurred when the control

power supply was turned

ON or during operation.

• The current detection circuit for the Phase U

is faulty.

• Replace the SERVOPACK.

A.b33 Current Detection

Error 3

• Occurred when the control

power supply was turned

ON or during operation.

• The detection circuit for the power supply is

faulty.

• The servomotor cable is disconnected.

• Replace the SERVOPACK.

• Check the motor wiring