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MAC VALVES Warranty, Warranty Limitations, Flat Rate Rebuild Program
MAC Valves Product Warranty Information
The MAC Valves organization has established a reputation over many years for fulfilling the needs and requirements of the
users of its products. All MAC Valves are quality products specifically designed and built for long and rugged service. For
this reason, MAC Valves is able to provide the Buyer a limited warranty.
WARRANTY:
MAC Valves, Inc. hereby warrants to Buyer that, for a period of 18 months from the original date of shipment of each valve
from our factory (“Warranty Period”), such valve will be free from significant defects in material and workmanship and will
conform to all specifications agreed to by MAC Valves, Inc.. In addition, MAC Valves, Inc. warrants that the electrical coils
on such valves will be free from significant defects in material and workmanship for their normal useful life. EXCEPT FOR
THESE LIMITED WARRANTIES, MAC VALVES, INC. EXPRESSLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF
ANY KIND (WHETHER EXPRESS, IMPLIED OR ARISING BY OPERATION OF LAW) WITH RESPECT TO THE VALVES,
INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OR REPRESENTATIONS AS TO MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE OR ANY OTHER MATTER. THIS SECTION SURVIVES THE EXPIRATION, TERMINATION OR
CANCELLATION OF ANY AGREEMENTS BETWEEN THE PARTIES RELATING TO THE PURCHASE OF THE VALVES.
WARRANTY LIMITATIONS:
This Warranty does not apply where the valves have been (i) subjected to abuse, misuse, damage, neglect, negligence,
accident, improper testing, improper installation, improper storage, improper handling, abnormal physical stress, abnormal
environmental condition, or use contrary to any instructions issued by MAC Valves, Inc.; (ii) modified, reconstructed, repaired,
or altered by persons other than MAC Valves, Inc. or its authorized representative; or (iii) used with any third-party product,
hardware, software or other product that has not been previously approved in writing by MAC Valves, Inc. Additionally, this
Warranty does not cover claims for labor, material, time or transportation, and does not apply to loss or damage caused by
fire, theft, riot, explosion, labor dispute, act of God, or other causes beyond the control of MAC Valves, Inc.
EXCLUSIVE REMEDY:
The Buyer’s sole remedy under this Warranty is limited to the replacement or rebuilding of any valve which does not conform
to the warranties provided herein or, in MAC Valves, Inc.’s sole discretion, refund of the purchase price for the non-conform-
ing valve. Buyer’s remedy is conditioned on Buyer’s compliance with its obligations under this Warranty. Valves that Buyer
believes do not conform to this Warranty must be returned (with or without bases) transportation prepaid and received at our
factory within the Warranty Period. If MAC Valves, Inc. determines that the valve is non-conforming and is otherwise covered
by this Warranty, the rebuilt or replaced valve will be returned to the customer at the expense of MAC Valves, Inc., and will
carry the same warranties as provided under the Flat Rate Rebuild Program described below. MAC VALVES, INC. WILL NOT
BE RESPONSIBLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT
LIMITATION DIRECT AND INDIRECT LOST PROFITS, REGARDLESS OF WHETHER THOSE DAMAGES WERE FORESEEABLE.
THE FLAT REBUILD PROGRAM:
Valves no longer covered by the MAC Warranty may be eligible for a one-time rebuild under the MAC Valves, Inc. Flat Rate
Rebuild Program. Our constant research and testing program is dedicated to extending the life of our valves and maximizing
their reliability under the most adverse conditions. Valves returned under this limited program are completely disassembled,
inspected, rebuilt to current operating standards whenever possible, tested and returned within a few weeks for a nominal
flat rate charge. All rebuilt valves carry the same warranty described (in our MAC Warranty) for new valves for a warranty
period of 90 days from the date of shipment from our factory.
Valves that have gone through the one-time rebuild will have been marked with a letter “R” as part of the date stamp (This is
an example of a rebuild date stamp from this month E(May)17(Year)Tester Symbol R(Indicates Rebuild).
Please note that any valves sent back for subsequent rebuild that have already been through the program previously
(indicated by the “R”) will not be eligible for additional rebuild.
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MAC VALVES, INC.
P.O. BOX 111
30569 BECK ROAD
WIXOM, MI 48393-7011
TEL: 1-800-MAC VLVS
TEL: 1 (248) 624-7700
FAX: 1 (248) 624-0549
E-mail: Mac@macvalves.com
Web Site: www.macvalves.com
MAC VALVES EUROPE, INC.
RUE MARIE CURIE, 12
B-4431 ANS (LIEGE)
BELGIUM
TEL: 32 (4) 239 68 68
FAX: 32 (4) 263 19 42
E-mail: Info@macvalves.be
MAC VALVES PACIFIC, INC.
P.O. BOX 12221
PENROSE, AUCKLAND
NEW ZEALAND
TEL: 64 (9) 634-9400
FAX: 64 (9) 634-9401
E-mail: Macvalves@xtra.co.nz
MAC VALVES, INC.
5555 ANN ARBOR ROAD
DUNDEE, MICHIGAN (MI) 48131
U.S.A.
TEL: 1 (734) 529-5099
FAX: 1 (248) 863-2111
999CTCB - 04/03